kalnyc67 / analytics-issues

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Partial refund ignored #491

Open GoogleCodeExporter opened 9 years ago

GoogleCodeExporter commented 9 years ago
Enhanced Ecommerce refunds are working via MP, but not partials one.

    [cid] => 16d65c9b-37fe-7dce-9fb4-6d82ef4582b9
    [t] => event
    [ec] => sales
    [ea] => order_canceled
    [el] => 100000050
    [ni] => 1
    [ti] => 100000050
    [pa] => refund
    [uid] => 50

=> Do work. Transaction appears refunded on GUA.

    [cid] => 16d65c9b-37fe-7dce-9fb4-6d82ef4582b9
    [t] => event
    [ec] => sales
    [ea] => order_canceled
    [el] => 100000051
    [ni] => 1
    [ti] => 100000051
    [pa] => refund
    [uid] => 51
    [pr1id] => Ordinateur
    [pr1qt] => 1
    [pr2id] => CLAVIER
    [pr2qt] => 1

=> Do not work.

(Note : Product IDs have been verified : they are the same that those sent with 
the purchase)

Expected output:
Partial Refund Amount in Transaction/Product performance tabs.

Actual results:
Zero Amount in Transaction/Product performance tabs.

Original issue reported on code.google.com by vincent....@gmail.com on 12 Sep 2014 at 2:57

GoogleCodeExporter commented 9 years ago
Thanks, Vincent. Looking into this.

Original comment by gr...@google.com on 12 Sep 2014 at 5:26

GoogleCodeExporter commented 9 years ago
We are facing the same issue. Full refund works but partial does not work. Any 
update on this issue?

Thank you

Original comment by bhoom...@tatvic.com on 14 Oct 2014 at 7:47

GoogleCodeExporter commented 9 years ago
Actually, we see the quantity refunded but the refund amount is 0. PFA 
screenshot for reference.

Original comment by bhoom...@tatvic.com on 14 Oct 2014 at 11:35

Attachments:

GoogleCodeExporter commented 9 years ago
We are also facing the same issue as topic requester. 

@ google: Any updates on the progress?

Original comment by michiel...@gmail.com on 30 Mar 2015 at 11:18