kalnyc67 / analytics-issues

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Self Referrals, Widgets, & Facebook Likes #572

Open GoogleCodeExporter opened 9 years ago

GoogleCodeExporter commented 9 years ago
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Issue summary:
Hello,

I have been having recurring issues with spikes in self referrals from the main 
domain across the sub domain and visa versa on multiple sites.  I have 
Universal running on my sites with subdomains and I have added the domain and 
subdomain to the referral exclusion list and it has not helped the situation.  
In some cases after adding to "Self Referral Exclusion List" I actually have 
increases in self referrals.  What can I do to fix this issue?  The issue on 
one of my sites started after adding a Facebook Like button directly from 
Facebook (https://developers.facebook.com/docs/plugins/like-button) and that 
coincided with the creation of these self referrals.  I see many other sites 
with the same set  up as mine and even more widgets and 3rd party scripts.  
Analytics support said that the self referrals and addition of facebook like 
button do not correlate which makes no sense to me since they started the same 
day. This has also caused all my ecommerce data to be funneled through this 
referral since the booking engine is on the subdomain and my numbers are very 
off now.  I have asked analytics support for help on this many times over the 
last few months and I can not get anywhere.  Can anyone help me with these 
issues.  I have attached a screenshot of the spike in self referrals.

I have also had an issue on one site with an accuweather widget that had 
tracking that somehow caused every visitor that had ever been to a website with 
accuweather to be considered a returning visitor to my site.  I was told by 
Google support directly that the issue was with the widget. Has anyone else had 
an issue with widgets and Analytics?

Original issue reported on code.google.com by ch...@rtservices.net on 19 Jan 2015 at 9:42

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