search

kalnyc67 / analytics-issues

Automatically exported from code.google.com/p/analytics-issues
0 stars 0 forks source link

Google spreadsheets won't run reports #592

Open GoogleCodeExporter opened 9 years ago

GoogleCodeExporter commented 9 years ago 
---------------------------------------------------------------------------
NOTE: This issue tracking system is for Google Analytics developer products
only.
If you are not a developer/programmer visit:
http://www.google.com/analytics/support.html
---------------------------------------------------------------------------
Name of affected component: Core Reporting API

Issue summary:
I can't get my reports to run in Google spreadsheets.

Steps to reproduce issue:
1. Open spreadsheets
2. Add-ons -> Google Analytics -> Run reports

Expected output:
I expect to see a popup "report status" box, signifying that the report is 
loading with a loading circle in the middle of the popup. After a while, I also 
expect another popup telling me that the report is finished running.

Actual results:
I see the "report status" box, but there is no loading circle and it doesn't 
seem as if data is being updated (as I can see when the last change was made.) 
It seems to freeze right before it starts to load.

Notes:
It's happening on every report I try, on both accounts that I have linked to 
GA. It doesn't seem to be an internet problem since I can query using the query 
tool just fine, and I've restarted my computer twice with no luck. I've also 
run these reports many times in the past, so it's not a report-specific 
problem. It only breaks down for two people out of our team of four. It started 
yesterday afternoon (3/9/15).

Original issue reported on code.google.com by ed...@thrillist.com on 10 Mar 2015 at 2:20

GoogleCodeExporter commented 9 years ago 
I am experiencing the same problem.  Also getting the blank popup.  Also 
happening on every report I try, on multiple accounts.

Original comment by sandersc...@gmail.com on 10 Mar 2015 at 3:41

GoogleCodeExporter commented 9 years ago 
I just updated my Chrome browser and the reports are now running.  Give it a 
try!

Original comment by sandersc...@gmail.com on 10 Mar 2015 at 3:46

GoogleCodeExporter commented 9 years ago 
I updated chrome too and now reports are runnning!

Original comment by rgonza...@competir.com on 10 Mar 2015 at 9:30