ParentEntryId Not Populated by Media->List

[uvotguy]

Running this on a Mac (Big Sur 11.5.1). Python version 3.8.3 x64 KalturaClient 17.5.0

The first entry in our catalog is dated 2018-01-05. Change the timestamp to start at whatever date you like and loop over all entries after said date. Our catalog has 1.6M entries with many many child (multi-source) videos. The following code finds nothing.

Please fix this.

=========================================================

from datetime import datetime from KalturaClient import from KalturaClient.Plugins.Core import from KalturaClient.Plugins.Quiz import * from KalturaClient.exceptions import KalturaException import globals

config = KalturaConfiguration(globals.kalturaPid) config.serviceUrl = "https://www.kaltura.com/" kalClient = KalturaClient(config) ks = kalClient.session.start( globals.kalturaSecret, globals.kalturaUser, KalturaSessionType.ADMIN, globals.kalturaPid, 86400, "disableentitlements") kalClient.setKs(ks)

timestamp = 1515128400; # 2018-01-05

entryFilter = KalturaMediaEntryFilter(); entryFilter.createdAtGreaterThanOrEqual = timestamp; entryFilter.orderBy = KalturaMediaEntryOrderBy.CREATED_AT_ASC;

pager = KalturaFilterPager(); pager.pageIndex = 1; pager.pageSize = 500;

done = False; ii = 0; while done == False:

entries = kalClient.media.list(entryFilter, pager);

try:
    entries = kalClient.media.list(entryFilter, pager);
except KalturaException as ex:
    if ex.args[1] == 'QUERY_EXCEEDED_MAX_MATCHES_ALLOWED':
        # Only 10,000 results allowed for each query (filter).
        # When exceeded, reset the timestamp and the pager
        # index.  Ugh!
        entryFilter.createdAtGreaterThanOrEqual = timestamp;
        pager.pageIndex = 1;
        continue;
except:
    print('Uh oh!');

if len(entries.objects) == 0:
    done = True;
    continue;

if ((ii % 10000) == 0):
    msg = '{0}'.format(ii);
    print(msg);

for entr in entries.objects:
    timestamp = entr.createdAt;
    if entr.parentEntryId != '':
        print('{0} : {1} : {2}'.format(entr.id, entr.parentEntryId, entr.name));

    ii += 1;
pager.pageIndex += 1;

[kaltura-hooks]

Hi @uvotguy,

Thank for you reporting an issue and helping improve Kaltura!

To get the fastest response time, and help the maintainers review and test your reported issues or suggestions, please ensure that your issue includes the following (please comment with more info if you have not included all this info in your original issue):

• Is the issue you're experiencing consistent and across platforms? or does it only happens on certain conditions? please provide as much details as possible.
• Which Kaltura deployment you're using: Kaltura SaaS, or self-hosted? If self hosted, are you using the RPM or deb install?
• Packages installed. When using RPM, paste the output for:

  # rpm -qa \"kaltura*\"

  For deb based systems:

  # dpkg -l \"kaltura-*\"

• If running a self hosted ENV - provide the MySQL server version used
• If running a self hosted ENV - is this a single all in 1 server or a cluster?
• If running a self hosted ENV, while making the problematic request, run:

  # tail -f /opt/kaltura/log/*.log /opt/kaltura/log/batch/*.log | grep -A 1 -B 1 --color \"ERR:\|PHP\|trace\|CRIT\|\[error\]\"

  and paste the output.

• When relevant, provide any screenshots or screen recordings showing the issue you're experiencing.

For general troubleshooting see: https://github.com/kaltura/platform-install-packages/blob/Jupiter-10.13.0/doc/kaltura-packages-faq.md#troubleshooting-help

If you only have a general question rather than a bug report, please close this issue and post at: http://forum.kaltura.org

Thank you in advance,