Error message using onPrem Kaltura

[clintlalonde]

We have an onPrem instance of Kaltura (not Community edition). When we try to activate the plugin in WordPress using our partner id code, we get the following error message.

This is a single instance of WordPress 4.7.4 Our onPrem instance of Kaltura is hosted at the University of British Columbia.

We are able to enable the plugin by changing some of the hardcoded enpoint url's within your code base, leading us to believe that if we can change the urls to be variables that can be entered within the plugin admin interface we can make the plugin work for others who has onPrem instances. We would like to send a pull request to you with the suggested changes to see if that may make this plugin work for onPRem instances as well.

Thanks, Clint

[kaltura-hooks]

Hi @clintlalonde,

Thank for you reporting an issue and helping improve Kaltura!

To get the fastest response time, and help the maintainers review and test your reported issues or suggestions, please ensure that your issue includes the following (please comment with more info if you have not included all this info in your original issue):

• Is the issue you're experiencing consistent and across platforms? or does it only happens on certain conditions? please provide as much details as possible.
• Which Kaltura deployment you're using: Kaltura SaaS, or self-hosted? If self hosted, are you using the RPM or deb install?
• Packages installed. When using RPM, paste the output for:

  # rpm -qa \"kaltura*\"

  For deb based systems:

  # dpkg -l \"kaltura-*\"

• If running a self hosted ENV - provide the MySQL server version used
• If running a self hosted ENV - is this a single all in 1 server or a cluster?
• If running a self hosted ENV, while making the problematic request, run:

  # tail -f /opt/kaltura/log/*.log /opt/kaltura/log/batch/*.log | grep -A 1 -B 1 --color \"ERR:\|PHP\|trace\|CRIT\|\[error\]\"

  and paste the output.

• When relevant, provide any screenshots or screen recordings showing the issue you're experiencing.

For general troubleshooting see: https://github.com/kaltura/platform-install-packages/blob/Jupiter-10.13.0/doc/kaltura-packages-faq.md#troubleshooting-help

If you only have a general question rather than a bug report, please close this issue and post at: http://forum.kaltura.org

Thank you in advance,

[rkreich]

@clintlalonde are you referring to server_url & cdn_url? KalturaHelpers::getOption (https://github.com/kaltura/all-in-one-video-pack.wordpress/blob/master/lib/KalturaHelpers.php#L177) can fetch those variables from site options. You can use a 3rd party plugin to manage it.

What's not ideal here is that the plugin doesn't prefix server_url and cdn_url with kaltura_