Open mksolemn opened 6 years ago
Hi @mksolemn,
Thank for you reporting an issue and helping improve Kaltura!
To get the fastest response time, and help the maintainers review and test your reported issues or suggestions, please ensure that your issue includes the following (please comment with more info if you have not included all this info in your original issue):
# rpm -qa \"kaltura*\"
For deb based systems:
# dpkg -l \"kaltura-*\"
# tail -f /opt/kaltura/log/*.log /opt/kaltura/log/batch/*.log | grep -A 1 -B 1 --color \"ERR:\|PHP\|trace\|CRIT\|\[error\]\"
and paste the output.
For general troubleshooting see: https://github.com/kaltura/platform-install-packages/blob/Jupiter-10.13.0/doc/kaltura-packages-faq.md#troubleshooting-help
If you only have a general question rather than a bug report, please close this issue and post at: http://forum.kaltura.org
Thank you in advance,
Thanks @mksolemn - we're checking
Environment Kaltura player version: v2.55 Cast receiver version: v2
Steps to reproduce
Expected behavior The player enters idle state and updates controls e.g. replay button. Seeking and playing controls triggers corresponding events.
Actual behavior Getting error message on the receiver: "Player is in an idle state so no media session ID is not valid yet". At which point controls from the local player and android app are no longer responsive. The same issue with Kaltura DEMO players, once the video is finished and if there's nothing else in the Queue - chromecast becomes unresponsive. Demo player: http://player.kaltura.com/modules/Chromecast/tests/ChromecastChangeMedia.html
Console output