Chromecast receiver unresponsive once video finished playing

[mksolemn]

Environment Kaltura player version: v2.55 Cast receiver version: v2

Steps to reproduce

1. Activate chromecast plugin;
2. Wait till video finished playing;

Expected behavior The player enters idle state and updates controls e.g. replay button. Seeking and playing controls triggers corresponding events.

Actual behavior Getting error message on the receiver: "Player is in an idle state so no media session ID is not valid yet". At which point controls from the local player and android app are no longer responsive. The same issue with Kaltura DEMO players, once the video is finished and if there's nothing else in the Queue - chromecast becomes unresponsive. Demo player: http://player.kaltura.com/modules/Chromecast/tests/ChromecastChangeMedia.html

Console output

cast_receiver.js:85  [  0.024s] [cast.receiver.CastReceiverManager] Version: 2.0.0.0056
receiver.js:352 *** Receiver flash vars:  Object
jquery-1.12.4.min.js:3 Mixed Content: The page at 'https://staging-joe.streamuk.com/html5/html5lib/v2.55/modules/Chromecast/resources/receiver/receiver.html' was loaded over HTTPS, but requested an insecure image 'http://www.oddscomparison.site/wp-content/uploads/2016/02/liverpool-logo.png'. This content should also be served over HTTPS.
Sa @ jquery-1.12.4.min.js:3
jquery-1.12.4.min.js:3 Mixed Content: The page at 'https://staging-joe.streamuk.com/html5/html5lib/v2.55/modules/Chromecast/resources/receiver/receiver.html' was loaded over HTTPS, but requested an insecure image 'http://staging-joe.streamuk.com/p/3000021/sp/300002100/thumbnail/entry_id/0_oc6u31bf/version/100000/acv/132/width/560/height/351/width/150/height/250'. This content should also be served over HTTPS.
Sa @ jquery-1.12.4.min.js:3
receiver.js:238 *** Media status:  Object
receiver.html:1 Mixed Content: The page at 'https://staging-joe.streamuk.com/html5/html5lib/v2.55/modules/Chromecast/resources/receiver/receiver.html' was loaded over HTTPS, but requested an insecure image 'http://staging-joe.streamuk.com/p/3000021/sp/300002100/thumbnail/entry_id/0_oc6u31bf/version/100000/acv/132/width/560/height/351/width/150/height/250'. This content should also be served over HTTPS.
VM34:1749 kWidget: StreamAMG HTML5 Version: 2.55
VM41 receiver.html:2348 getMarker> No <meta name="ResourceLoaderDynamicStyles"> found, inserting dynamically.
VM41 receiver.html:2348 jQuery.fn.embedPlayer :: #kaltura_player
receiver.html:1 Mixed Content: The page at 'https://staging-joe.streamuk.com/html5/html5lib/v2.55/modules/Chromecast/resources/receiver/receiver.html' was loaded over HTTPS, but requested an insecure image 'http://www.oddscomparison.site/VMfTZ/wp-content/uploads/2016/02/liverpool-logo.png'. This content should also be served over HTTPS.
VM41 receiver.html:2348 PluginManager::register: Plugin "controlBarContainer" is disabled, omitted from total plugin count.
receiver.html:1 Mixed Content: The page at 'https://staging-joe.streamuk.com/html5/html5lib/v2.55/modules/Chromecast/resources/receiver/receiver.html' was loaded over HTTPS, but requested an insecure image 'http://www.oddscomparison.site/NaoOK/VMfTZ/wp-content/uploads/2016/02/liverpool-logo.png'. This content should also be served over HTTPS.
receiver.html:1 Mixed Content: The page at 'https://staging-joe.streamuk.com/html5/html5lib/v2.55/modules/Chromecast/resources/receiver/receiver.html' was loaded over HTTPS, but requested an insecure image 'http://www.oddscomparison.site/VMfTZ/wp-content/uploads/2016/02/liverpool-logo.png'. This content should also be served over HTTPS.
VM41 receiver.html:2348 PluginManager::register: Plugin "largePlayBtn" is disabled, omitted from total plugin count.
VM41 receiver.html:2348 PluginManager::register: Plugin "fullScreenBtn" is disabled, omitted from total plugin count.
VM41 receiver.html:2348 PluginManager::register: Plugin "audioSelector" is disabled, omitted from total plugin count.
VM41 receiver.html:2348 PluginManager::register: Plugin "scrubber" is disabled, omitted from total plugin count.
VM41 receiver.html:2348 PluginManager::register: Plugin "volumeControl" is disabled, omitted from total plugin count.
VM41 receiver.html:2348 PluginManager::register: Plugin "currentTimeLabel" is disabled, omitted from total plugin count.
VM41 receiver.html:2348 PluginManager::register: Plugin "sourceSelector" is disabled, omitted from total plugin count.
VM41 receiver.html:2348 PluginManager::register: Plugin "titleLabel" is disabled, omitted from total plugin count.
receiver.html:1 Mixed Content: The page at 'https://staging-joe.streamuk.com/html5/html5lib/v2.55/modules/Chromecast/resources/receiver/receiver.html' was loaded over HTTPS, but requested an insecure image 'http://www.oddscomparison.site/wp-content/uploads/2016/02/liverpool-logo.png'. This content should also be served over HTTPS.
VM41 receiver.html:2348 PluginManager::register: Plugin "playlistAPI" is disabled, omitted from total plugin count.
VM41 receiver.html:2348 PluginManager::register: Plugin "closedCaptions" is disabled, omitted from total plugin count.
VM41 receiver.html:2348 PluginManager::register: Plugin "multiDrm" is disabled, omitted from total plugin count.
VM41 receiver.html:2348 processEmbedPlayers:: playerSelector: #kaltura_player
VM41 receiver.html:2348 EmbedPlayer:: addElement:: kaltura_player
VM41 receiver.html:2348 processEmbedPlayers::runPlayerSwap::kaltura_player
VM41 receiver.html:2348 EmbedPlayer::init:kaltura_player duration is: NaN, size: 1254x706
VM41 receiver.html:2348 EmbedPlayer::mediaElement:init:kaltura_player
VM41 receiver.html:2348 processEmbedPlayers::swapEmbedPlayerElement: kaltura_player
VM41 receiver.html:2348 processEmbedPlayers::trigger:: EmbedPlayerNewPlayer kaltura_player
VM34:1749 kWidget: jsCallbackReady for kaltura_player
VM41 receiver.html:2348 EmbedPlayer::addPlayerElement :trigger startPlayerBuildOut:kaltura_player
VM41 receiver.html:2348 EmbedPlayer::checkPlayerSources: kaltura_player
VM41 receiver.html:2348 KWidgetSupport::loadAndUpdatePlayerData
VM41 receiver.html:2348 KWidgetSupport:: addSource::kaltura_player : https://staging-joe.streamuk.com/p/3000021/sp/300002100/playManifest/entryI…rp/format/url/protocol/https/a.mp4?clientTag=html5:v2.55&uiConfId=30000901 type: video/mp4; codecs="avc1.42E01E, mp4a.40.2
VM41 receiver.html:2348 KWidgetSupport:: addSource::kaltura_player : https://staging-joe.streamuk.com/p/3000021/sp/300002100/playManifest/entryI…on/format/url/protocol/https/a.mp4?clientTag=html5:v2.55&uiConfId=30000901 type: video/mp4; codecs="avc1.42E01E, mp4a.40.2
VM41 receiver.html:2348 KWidgetSupport:: addSource::kaltura_player : https://staging-joe.streamuk.com/p/3000021/sp/300002100/playManifest/entryI…77/format/url/protocol/https/a.mp4?clientTag=html5:v2.55&uiConfId=30000901 type: video/mp4; codecs="avc1.42E01E, mp4a.40.2
VM41 receiver.html:2348 KWidgetSupport:: addSource::kaltura_player : https://staging-joe.streamuk.com/p/3000021/sp/300002100/playManifest/entryI…pd/format/url/protocol/https/a.mp4?clientTag=html5:v2.55&uiConfId=30000901 type: video/mp4; codecs="avc1.42E01E, mp4a.40.2
VM41 receiver.html:2348 KWidgetSupport:: addSource::kaltura_player : https://staging-joe.streamuk.com/p/3000021/sp/300002100/playManifest/entryI…r4/format/url/protocol/https/a.mp4?clientTag=html5:v2.55&uiConfId=30000901 type: video/mp4; codecs="avc1.42E01E, mp4a.40.2
VM41 receiver.html:2348 KWidgetSupport:: addSource::kaltura_player : https://staging-joe.streamuk.com/p/3000021/sp/300002100/playManifest/entryI…at/applehttp/protocol/https/a.m3u8?clientTag=html5:v2.55&uiConfId=30000901 type: application/vnd.apple.mpegurl
VM41 receiver.html:2348 KWidgetSupport:: trigger Kaltura_CheckConfig
VM41 receiver.html:2348 [mw.StatsAMG] cleanVariablesForNewVideo
VM41 receiver.html:2348 EmbedPlayer:updatePosterHTML:kaltura_player poster:https://staging-joe.streamuk.com/p/3000021/sp/300002100/thumbnail/entry_id/0_oc6u31bf/version/100000/acv/132/width/1254/height/706
VM41 receiver.html:2348 KWidgetSupport:: trigger KalturaSupport_DoneWithUiConf
VM41 receiver.html:2348 EmbedPlayer::setupSourcePlayer: kaltura_player sources: 6
VM41 receiver.html:2348 EmbedPlayer::mediaElement::autoSelectSource
VM41 receiver.html:2348 EmbedTypes::detectPlayers running detect
VM41 receiver.html:2348 EmbedPlayer::trigger:EmbedPlayerUpdateMediaPlayers
VM41 receiver.html:2348 Dash::Register shaka player for application/dash+xml mime type
VM41 receiver.html:2348 MediaElement::GetPlayableSources mimeFilter:undefined 6 sources playable out of 6
VM41 receiver.html:2348 MediaElement::GetPlayableSources mimeFilter:application/dash+xml 0 sources playable out of 5
VM41 receiver.html:2348 MediaElement::GetPlayableSources mimeFilter:video/playreadySmooth 0 sources playable out of 5
VM41 receiver.html:2348 MediaElement::GetPlayableSources mimeFilter:video/ism 0 sources playable out of 5
VM41 receiver.html:2348 MediaElement::GetPlayableSources mimeFilter:video/multicast 0 sources playable out of 5
VM41 receiver.html:2348 MediaElement::GetPlayableSources mimeFilter:video/wvm 0 sources playable out of 5
VM41 receiver.html:2348 MediaElement::GetPlayableSources mimeFilter:application/vnd.apple.mpegurl 1 sources playable out of 5
VM41 receiver.html:2348 MediaElement::autoSelectSource: Set via Adaptive HLS: source flavor id:iPadNew src: https://staging-joe.streamuk.com/p/3000021/sp/300002100/playManifest/entryI…at/applehttp/protocol/https/a.m3u8?clientTag=html5:v2.55&uiConfId=30000901
VM41 receiver.html:2348 EmbedPlayer:: selectPlayer chromecastReceiver
VM41 receiver.html:2348 Error player interface must support actual disablePlayer
VM41 receiver.html:2348 EmbedPlayer::updatePlaybackInterface: duration is: 78 playerId: kaltura_player
VM41 receiver.html:2348 EmbedPlayer::updatePlaybackInterface: loaded ChromecastReceiver duration: 78
VM41 receiver.html:2348 EmbedPlayer::updateLoadedPlayerInterface ChromecastReceiver player loaded for: kaltura_player
VM41 receiver.html:2348 EmbedPlayerChromecastReceiver::addBindings()
VM41 receiver.html:2348 EmbedPlayerChromecastReceiver::applyMediaElementBindings()
VM41 receiver.html:2348 EmbedPlayerChromecastReceiver::preloadMediaSourceExtension()
VM41 receiver.html:2348 EmbedPlayer::mediaElement::autoSelectSource
VM41 receiver.html:2348 MediaElement::GetPlayableSources mimeFilter:undefined 6 sources playable out of 6
VM41 receiver.html:2348 MediaElement::GetPlayableSources mimeFilter:application/dash+xml 0 sources playable out of 5
VM41 receiver.html:2348 MediaElement::GetPlayableSources mimeFilter:video/playreadySmooth 0 sources playable out of 5
VM41 receiver.html:2348 MediaElement::GetPlayableSources mimeFilter:video/ism 0 sources playable out of 5
VM41 receiver.html:2348 MediaElement::GetPlayableSources mimeFilter:video/multicast 0 sources playable out of 5
VM41 receiver.html:2348 MediaElement::GetPlayableSources mimeFilter:video/wvm 0 sources playable out of 5
VM41 receiver.html:2348 MediaElement::GetPlayableSources mimeFilter:application/vnd.apple.mpegurl 1 sources playable out of 5
VM41 receiver.html:2348 MediaElement::autoSelectSource: Set via Adaptive HLS: source flavor id:iPadNew src: https://staging-joe.streamuk.com/p/3000021/sp/300002100/playManifest/entryI…at/applehttp/protocol/https/a.m3u8?clientTag=html5:v2.55&uiConfId=30000901
VM41 receiver.html:2348 EmbedPlayerChromecastReceiver::buildUdrmLicenseUri()
VM41 receiver.html:2348 EmbedPlayerChromecastReceiver::url::https://staging-joe.streamuk.com/p/3000021/sp/300002100/playManifest/entryI…at/applehttp/protocol/https/a.m3u8?clientTag=html5:v2.55&uiConfId=30000901
VM41 receiver.html:2348 EmbedPlayerChromecastReceiver::initStart::69.9
VM41 receiver.html:2348 EmbedPlayerChromecastReceiver::mimeType::application/vnd.apple.mpegurl
VM41 receiver.html:2348 EmbedPlayerChromecastReceiver::licenseUrl::null
media_player.js?_=1515663095322:64  [  0.207s] [cast.player.api.Player] Version: 1.0.0.45
VM41 receiver.html:2348 EmbedPlayerChromecastReceiver:: preload mediaPlayer
media_player.js?_=1515663095322:64  [  0.237s] [cast.player.api.Player] preload
media_player.js?_=1515663095322:64  [  0.282s] [goog.net.XhrIo] Opening Xhr [GET https://staging-joe.streamuk.com/p/3000021/sp/300002100/playManifest/entryI…at/applehttp/protocol/https/a.m3u8?clientTag=html5:v2.55&uiConfId=30000901 -1]
media_player.js?_=1515663095322:64  [  0.299s] [goog.net.XhrIo] Will abort after 30000ms if incomplete, xhr2 false [GET https://staging-joe.streamuk.com/p/3000021/sp/300002100/playManifest/entryI…at/applehttp/protocol/https/a.m3u8?clientTag=html5:v2.55&uiConfId=30000901 -1]
media_player.js?_=1515663095322:64  [  0.305s] [goog.net.XhrIo] Sending request [GET https://staging-joe.streamuk.com/p/3000021/sp/300002100/playManifest/entryI…at/applehttp/protocol/https/a.m3u8?clientTag=html5:v2.55&uiConfId=30000901 -1]
VM41 receiver.html:2348 EmbedPlayer::updateFeatureSupport trigger: updateFeatureSupportEvent
VM41 receiver.html:2348 EmbedPlayer:: showPlayer: kaltura_player interace: w:1254 h:706
VM41 receiver.html:2348 PlayerLayoutBuilder:: drawLayout Object {topBarContainer: Array(2), sideBarContainer: Array(0), videoHolder: Array(0), smartContainer: Array(0), controlBarContainer: Array(0)…}
VM41 receiver.html:2348 PlayerLayoutBuilder:: drawLayout:: container "smartContainer" not found in DOM
VM41 receiver.html:2348 PlayerLayoutBuilder:: drawLayout:: container "controlBarContainer" not found in DOM
VM41 receiver.html:2348 PlayerLayoutBuilder:: drawLayout:: container "controlsContainer" not found in DOM
VM41 receiver.html:2348 EmbedPlayer: doUpdateLayout:: containerHeight: 706, components: 0, videoHolder old height: 706, new height: 706 hight delta: 0
VM41 receiver.html:2348 EmbedPlayer:updatePosterHTML:kaltura_player poster:https://staging-joe.streamuk.com/p/3000021/sp/300002100/thumbnail/entry_id/0_oc6u31bf/version/100000/acv/132/width/1254/height/706
VM41 receiver.html:2348 EmbedPlayer: updateLayout: trigger "updateLayout" 
VM41 receiver.html:2348 trigger::addControlBindingsEvent
VM41 receiver.html:2348 EmbedPlayer:updatePosterHTML:kaltura_player poster:https://staging-joe.streamuk.com/p/3000021/sp/300002100/thumbnail/entry_id/0_oc6u31bf/version/100000/acv/132/width/1254/height/706
VM41 receiver.html:2348 EmbedPlayer: doUpdateLayout:: containerHeight: 706, components: 0, videoHolder old height: 706, new height: 706 hight delta: 0
VM41 receiver.html:2348 EmbedPlayer:updatePosterHTML:kaltura_player poster:https://staging-joe.streamuk.com/p/3000021/sp/300002100/thumbnail/entry_id/0_oc6u31bf/version/100000/acv/132/width/1254/height/706
VM41 receiver.html:2348 EmbedPlayer: updateLayout: trigger "updateLayout" 
VM41 receiver.html:2348 EmbedPlayer:: Trigger: playerReady
VM41 receiver.html:2348 LiveStream :: removeLiveStreamStatusMonitor
VM41 receiver.html:2348 EmbedPlayer: doUpdateLayout:: containerHeight: 706, components: 0, videoHolder old height: 706, new height: 706 hight delta: 0
VM41 receiver.html:2348 EmbedPlayer:updatePosterHTML:kaltura_player poster:https://staging-joe.streamuk.com/p/3000021/sp/300002100/thumbnail/entry_id/0_oc6u31bf/version/100000/acv/132/width/1254/height/706
VM41 receiver.html:2348 EmbedPlayer: updateLayout: trigger "updateLayout" 
VM41 receiver.html:2348 EmbedPlayer:: Trigger: widgetLoaded
VM41 receiver.html:2348 EmbedPlayer::showPlayer::Do autoPlay
VM41 receiver.html:2348 EmbedPlayerChromecastReceiver::play()
VM41 receiver.html:2348 EmbedPlayer:: play: true isStopped: true
VM41 receiver.html:2348 [mw.StatsAMG] prepCB true
VM41 receiver.html:2348 [mw.StatsAMG] doCalculate
VM41 receiver.html:2348 [mw.StatsAMG] doCalculate []
VM41 receiver.html:2348 [mw.StatsAMG] doCalculate {_this.section_start}:  0  {_this.currentTimeGlobal}:  0
VM41 receiver.html:2348 EmbedPlayer:: trigger preSequence 
VM41 receiver.html:2348 EmbedPlayer:: playInterfaceUpdate
VM41 receiver.html:2348 EmbedPlayer:: trigger play event::true events:true
VM41 receiver.html:2348 [mw.StatsAMG]  doPlay this.doPlayTriggeredTime =  1515663109753
VM41 receiver.html:2348 [mw.StatsAMG] prepCB true
VM41 receiver.html:2348 [mw.StatsAMG] doCalculate
VM41 receiver.html:2348 [mw.StatsAMG] doCalculate []
VM41 receiver.html:2348 [mw.StatsAMG] doCalculate {_this.section_start}:  0  {_this.currentTimeGlobal}:  0
convivaHTML5.js:519 Mixed Content: The page at 'https://staging-joe.streamuk.com/html5/html5lib/v2.55/modules/Chromecast/resources/receiver/receiver.html' was loaded over HTTPS, but requested an insecure XMLHttpRequest endpoint 'http://cws.conviva.com/0/wsg'. This content should also be served over HTTPS.
Html5Http.makeRequestStandard @ convivaHTML5.js:519
Html5Http.makeRequest @ convivaHTML5.js:450
request @ conviva-core-sdk.min.js:1752
send @ conviva-core-sdk.min.js:1583
postHeartbeat @ conviva-core-sdk.min.js:1174
sendHeartbeat @ conviva-core-sdk.min.js:1165
startSendingHeartbeats @ conviva-core-sdk.min.js:901
initiateSession @ conviva-core-sdk.min.js:1283
start @ conviva-core-sdk.min.js:1263
makeSession @ conviva-core-sdk.min.js:1473
makeVideoSession @ conviva-core-sdk.min.js:1464
(anonymous) @ conviva-core-sdk.min.js:39
runProtected @ conviva-core-sdk.min.js:1554
createSession @ conviva-core-sdk.min.js:38
initializeSession @ convivaHTML5.js:245
playerEvent @ convivaHTML5.js:270
(anonymous) @ convivaHTML5.js:164
callback @ mw.KDPMapping.js:746
bindCallback @ mw.KDPMapping.js:758
(anonymous) @ mw.KDPMapping.js:765
dispatch @ VM41 receiver.html:705
r.handle @ VM41 receiver.html:705
trigger @ VM41 receiver.html:705
(anonymous) @ VM41 receiver.html:705
each @ VM41 receiver.html:704
each @ VM41 receiver.html:704
trigger @ VM41 receiver.html:705
triggerHelper @ mw.EmbedPlayer.js:415
play @ mw.EmbedPlayer.js:2352
play @ mw.EmbedPlayerChromecastReceiver.js:446
showPlayer @ mw.EmbedPlayer.js:1413
runPlayerStartupMethods @ mw.EmbedPlayer.js:1026
(anonymous) @ mw.EmbedPlayer.js:1008
(anonymous) @ mw.EmbedPlayerChromecastReceiver.js:69
(anonymous) @ VM41 receiver.html:704
j @ VM41 receiver.html:704
fireWith @ VM41 receiver.html:704
x @ VM41 receiver.html:706
b.onload.b.onreadystatechange @ VM41 receiver.html:706
VM41 receiver.html:2348 EmbedPlayer:: playInterfaceUpdate
media_player.js?_=1515663095322:64  [  1.454s] [cast.player.api.Player] load
media_player.js?_=1515663095322:64  [  1.467s] [cast.player.core.MediaSourceManager] open
media_player.js?_=1515663095322:64  [  1.577s] [goog.net.XhrIo] Request complete [GET https://staging-joe.streamuk.com/p/3000021/sp/300002100/playManifest/entryI…at/applehttp/protocol/https/a.m3u8?clientTag=html5:v2.55&uiConfId=30000901 200]
VM41 receiver.html:2348 EmbedPlayerChromecastReceiver::parseTracks()
media_player.js?_=1515663095322:64  [  1.857s] [cast.player.core.QualityManager] 0: initial 1667072
media_player.js?_=1515663095322:64  [  1.873s] [cast.player.common] Switched to media -1.
media_player.js?_=1515663095322:64  [  1.879s] [cast.player.hls.Playlist] update: https://http.staging-k9.streamuk.com/vod/_definst_/s3/3000021/20150826/3000…wsxufIw2DUTeKT72EGWVsKV8CI3j9pLIdUmH2zw__&Key-Pair-Id=APKAJVKZD2WR75FL2ZUQ
media_player.js?_=1515663095322:64  [  1.899s] [goog.net.XhrIo] Opening Xhr [GET https://http.staging-k9.streamuk.com/vod/_definst_/s3/3000021/20150826/3000…wsxufIw2DUTeKT72EGWVsKV8CI3j9pLIdUmH2zw__&Key-Pair-Id=APKAJVKZD2WR75FL2ZUQ -1]
media_player.js?_=1515663095322:64  [  1.914s] [goog.net.XhrIo] Will abort after 30000ms if incomplete, xhr2 false [GET https://http.staging-k9.streamuk.com/vod/_definst_/s3/3000021/20150826/3000…wsxufIw2DUTeKT72EGWVsKV8CI3j9pLIdUmH2zw__&Key-Pair-Id=APKAJVKZD2WR75FL2ZUQ -1]
media_player.js?_=1515663095322:64  [  1.953s] [goog.net.XhrIo] Sending request [GET https://http.staging-k9.streamuk.com/vod/_definst_/s3/3000021/20150826/3000…wsxufIw2DUTeKT72EGWVsKV8CI3j9pLIdUmH2zw__&Key-Pair-Id=APKAJVKZD2WR75FL2ZUQ -1]
VM41 receiver.html:1 Mixed Content: The page at 'https://staging-joe.streamuk.com/html5/html5lib/v2.55/modules/Chromecast/resources/receiver/receiver.html' was loaded over HTTPS, but requested an insecure XMLHttpRequest endpoint 'http://cws.conviva.com/0/wsg'. This content should also be served over HTTPS.
receiver.js:238 *** Media status:  Object {mediaSessionId: 1, playbackRate: 1, playerState: "IDLE", currentTime: 0, supportedMediaCommands: 15…}
receiver.js:238 *** Media status:  Object {mediaSessionId: 1, playbackRate: 1, playerState: "IDLE", currentTime: 0, supportedMediaCommands: 15…}
VM41 receiver.html:2348 KDPMapping::setKDPAttribute playerStatusProxy p:loadTime v:17.93 for: kaltura_player
media_player.js?_=1515663095322:64  [  2.418s] [goog.net.XhrIo] Request complete [GET https://http.staging-k9.streamuk.com/vod/_definst_/s3/3000021/20150826/3000…wsxufIw2DUTeKT72EGWVsKV8CI3j9pLIdUmH2zw__&Key-Pair-Id=APKAJVKZD2WR75FL2ZUQ 200]
media_player.js?_=1515663095322:64  [  2.472s] [cast.player.core.MediaSourceManager] sourceopen
media_player.js?_=1515663095322:64  [  2.480s] [cast.player.core.SourceBufferManager] create new source buffer video/mp2t; codecs="avc1.4D401E,mp4a.40.2"
media_player.js?_=1515663095322:64  [  2.604s] [cast.player.core.SegmentManager] 0: seek success 69.9
media_player.js?_=1515663095322:64  [  2.638s] [cast.player.core.SegmentManager] 0: send request to get segment.
media_player.js?_=1515663095322:64  [  2.643s] [goog.net.XhrIo] Opening Xhr [GET https://http.staging-k9.streamuk.com/vod/_definst_/s3/3000021/20150826/3000/0_oc6u31bf_0_owrxqkpd_2.mp4/media_6.ts -1]
media_player.js?_=1515663095322:64  [  2.650s] [goog.net.XhrIo] Will abort after 20000ms if incomplete, xhr2 false [GET https://http.staging-k9.streamuk.com/vod/_definst_/s3/3000021/20150826/3000/0_oc6u31bf_0_owrxqkpd_2.mp4/media_6.ts -1]
media_player.js?_=1515663095322:64  [  2.655s] [goog.net.XhrIo] Sending request [GET https://http.staging-k9.streamuk.com/vod/_definst_/s3/3000021/20150826/3000/0_oc6u31bf_0_owrxqkpd_2.mp4/media_6.ts -1]
receiver.js:238 *** Media status:  Object {mediaSessionId: 1, playbackRate: 1, playerState: "BUFFERING", currentTime: 0, supportedMediaCommands: 15…}
media_player.js?_=1515663095322:64  [  3.478s] [goog.net.XhrIo] Request complete [GET https://http.staging-k9.streamuk.com/vod/_definst_/s3/3000021/20150826/3000/0_oc6u31bf_0_owrxqkpd_2.mp4/media_6.ts 200]
media_player.js?_=1515663095322:64  [  3.494s] [cast.player.core.QualityManager] 0: current=19959835.24, average=18519258.12
media_player.js?_=1515663095322:64  [  3.499s] [cast.player.core.SegmentManager] 0: process segment
media_player.js?_=1515663095322:64  [  3.505s] [cast.player.hls.Adaptation] process segment
media_player.js?_=1515663095322:64  [  3.633s] [cast.player.hls.Adaptation] start: 60
media_player.js?_=1515663095322:64  [  3.636s] [cast.player.core.SegmentManager] 0: segment processed
media_player.js?_=1515663095322:64  [  3.640s] [cast.player.core.SourceBufferManager] 0: abort
media_player.js?_=1515663095322:64  [  3.644s] [cast.player.core.SourceBufferManager] 0: timestampOffset = 0
media_player.js?_=1515663095322:64  [  3.653s] [cast.player.core.SourceBufferManager] 0: successfully append 2180612 bytes
media_player.js?_=1515663095322:64  [  3.681s] [cast.player.core.SegmentManager] 0: send request to get segment.
media_player.js?_=1515663095322:64  [  3.686s] [goog.net.XhrIo] Opening Xhr [GET https://http.staging-k9.streamuk.com/vod/_definst_/s3/3000021/20150826/3000/0_oc6u31bf_0_owrxqkpd_2.mp4/media_7.ts -1]
media_player.js?_=1515663095322:64  [  3.692s] [goog.net.XhrIo] Will abort after 17246ms if incomplete, xhr2 false [GET https://http.staging-k9.streamuk.com/vod/_definst_/s3/3000021/20150826/3000/0_oc6u31bf_0_owrxqkpd_2.mp4/media_7.ts -1]
media_player.js?_=1515663095322:64  [  3.697s] [goog.net.XhrIo] Sending request [GET https://http.staging-k9.streamuk.com/vod/_definst_/s3/3000021/20150826/3000/0_oc6u31bf_0_owrxqkpd_2.mp4/media_7.ts -1]
media_player.js?_=1515663095322:64  [  3.715s] [cast.player.api.Player] auto resume 69.9
media_player.js?_=1515663095322:64  [  3.745s] [cast.player.api.Player] time=69.9
VM41 receiver.html:2348 EmbedPlayer:: restoreEventPropagation
VM41 receiver.html:2348 [mw.StatsAMG] doCalculate
VM41 receiver.html:2348 [mw.StatsAMG] doCalculate []
VM41 receiver.html:2348 [mw.StatsAMG] doCalculate {_this.section_start}:  0  {_this.currentTimeGlobal}:  70000
receiver.js:238 *** Media status:  Object {mediaSessionId: 1, playbackRate: 1, playerState: "BUFFERING", currentTime: 69.9, supportedMediaCommands: 15…}
receiver.js:238 *** Media status:  Object {mediaSessionId: 1, playbackRate: 1, playerState: "BUFFERING", currentTime: 69.9, supportedMediaCommands: 15…}
receiver.js:238 *** Media status:  Object {mediaSessionId: 1, playbackRate: 1, playerState: "BUFFERING", currentTime: 69.9, supportedMediaCommands: 15…}
media_player.js?_=1515663095322:64  [  4.102s] [cast.player.api.Player] seeking
media_player.js?_=1515663095322:64  [  4.243s] [cast.player.api.Player] time=69.9
media_player.js?_=1515663095322:64  [  4.794s] [cast.player.api.Player] time=69.9
media_player.js?_=1515663095322:64  [  4.885s] [cast.player.core.SourceBufferManager] 0: 60 - 69.750333
media_player.js?_=1515663095322:64  [  4.894s] [cast.player.core.SourceBufferManager] 0: updateend
media_player.js?_=1515663095322:64  [  5.030s] [goog.net.XhrIo] Request complete [GET https://http.staging-k9.streamuk.com/vod/_definst_/s3/3000021/20150826/3000/0_oc6u31bf_0_owrxqkpd_2.mp4/media_7.ts 200]
media_player.js?_=1515663095322:64  [  5.042s] [cast.player.core.QualityManager] 0: current=9406354.15, average=11228934.95
media_player.js?_=1515663095322:64  [  5.046s] [cast.player.core.SegmentManager] 0: process segment
media_player.js?_=1515663095322:64  [  5.051s] [cast.player.hls.Adaptation] process segment
media_player.js?_=1515663095322:64  [  5.065s] [cast.player.core.SegmentManager] 0: segment processed
media_player.js?_=1515663095322:64  [  5.069s] [cast.player.core.SourceBufferManager] 0: adjustTime: 70 : 69.750333
media_player.js?_=1515663095322:64  [  5.079s] [cast.player.core.SourceBufferManager] 0: successfully append 1600256 bytes
media_player.js?_=1515663095322:64  [  5.125s] [cast.player.api.Player] time=69.9
VM41 receiver.html:2348 mw.StatsAMG calculateSeekEnd {_this.currentTimeGlobal}: NaN
media_player.js?_=1515663095322:64  [  5.538s] [cast.player.api.Player] seeked
media_player.js?_=1515663095322:64  [  6.350s] [cast.player.api.Player] time=70.761055
receiver.js:238 *** Media status:  Object {mediaSessionId: 1, playbackRate: 1, playerState: "BUFFERING", currentTime: 70.761055, supportedMediaCommands: 15…}
convivaHTML5.js:519 Mixed Content: The page at 'https://staging-joe.streamuk.com/html5/html5lib/v2.55/modules/Chromecast/resources/receiver/receiver.html' was loaded over HTTPS, but requested an insecure XMLHttpRequest endpoint 'http://cws.conviva.com/0/wsg'. This content should also be served over HTTPS.
Html5Http.makeRequestStandard @ convivaHTML5.js:519
Html5Http.makeRequest @ convivaHTML5.js:450
request @ conviva-core-sdk.min.js:1752
send @ conviva-core-sdk.min.js:1583
postHeartbeat @ conviva-core-sdk.min.js:1174
sendHeartbeat @ conviva-core-sdk.min.js:1165
(anonymous) @ conviva-core-sdk.min.js:1858
runProtected @ conviva-core-sdk.min.js:1554
e @ conviva-core-sdk.min.js:1857
media_player.js?_=1515663095322:64  [  6.729s] [cast.player.core.SourceBufferManager] 0: 60 - 77.748666
media_player.js?_=1515663095322:64  [  6.732s] [cast.player.core.SourceBufferManager] 0: updateend
media_player.js?_=1515663095322:64  [  6.766s] [cast.player.api.Player] endOfStream 71.268944
media_player.js?_=1515663095322:64  [  6.773s] [cast.player.api.Player] time=71.268944
VM41 receiver.html:1 Mixed Content: The page at 'https://staging-joe.streamuk.com/html5/html5lib/v2.55/modules/Chromecast/resources/receiver/receiver.html' was loaded over HTTPS, but requested an insecure XMLHttpRequest endpoint 'http://cws.conviva.com/0/wsg'. This content should also be served over HTTPS.
media_player.js?_=1515663095322:64  [  7.187s] [cast.player.api.Player] time=71.699447
receiver.js:238 *** Media status:  Object {mediaSessionId: 1, playbackRate: 1, playerState: "PLAYING", currentTime: 71.779366, supportedMediaCommands: 15…}
media_player.js?_=1515663095322:64  [  7.597s] [cast.player.api.Player] time=72.0392
media_player.js?_=1515663095322:64  [  8.000s] [cast.player.api.Player] time=72.524875
media_player.js?_=1515663095322:64  [  8.407s] [cast.player.api.Player] time=72.819511
media_player.js?_=1515663095322:64  [  8.816s] [cast.player.api.Player] time=73.329436
VM41 receiver.html:2348 [mw.StatsAMG] doCalculate
VM41 receiver.html:2348 [mw.StatsAMG] doCalculate [Object]
VM41 receiver.html:2348 [mw.StatsAMG] doCalculate {_this.section_start}:  NaN  {_this.currentTimeGlobal}:  74000
media_player.js?_=1515663095322:64  [  9.227s] [cast.player.api.Player] time=73.599222
media_player.js?_=1515663095322:64  [  9.637s] [cast.player.api.Player] time=74.119366
media_player.js?_=1515663095322:64  [ 10.047s] [cast.player.api.Player] time=74.559421
media_player.js?_=1515663095322:64  [ 10.457s] [cast.player.api.Player] time=74.899433
media_player.js?_=1515663095322:64  [ 11.044s] [cast.player.api.Player] time=75.586328
convivaHTML5.js:519 Mixed Content: The page at 'https://staging-joe.streamuk.com/html5/html5lib/v2.55/modules/Chromecast/resources/receiver/receiver.html' was loaded over HTTPS, but requested an insecure XMLHttpRequest endpoint 'http://cws.conviva.com/0/wsg'. This content should also be served over HTTPS.
Html5Http.makeRequestStandard @ convivaHTML5.js:519
Html5Http.makeRequest @ convivaHTML5.js:450
request @ conviva-core-sdk.min.js:1752
send @ conviva-core-sdk.min.js:1583
postHeartbeat @ conviva-core-sdk.min.js:1174
sendHeartbeat @ conviva-core-sdk.min.js:1165
(anonymous) @ conviva-core-sdk.min.js:1858
runProtected @ conviva-core-sdk.min.js:1554
e @ conviva-core-sdk.min.js:1857
media_player.js?_=1515663095322:64  [ 11.457s] [cast.player.api.Player] time=75.939866
VM41 receiver.html:1 Mixed Content: The page at 'https://staging-joe.streamuk.com/html5/html5lib/v2.55/modules/Chromecast/resources/receiver/receiver.html' was loaded over HTTPS, but requested an insecure XMLHttpRequest endpoint 'http://cws.conviva.com/0/wsg'. This content should also be served over HTTPS.
media_player.js?_=1515663095322:64  [ 11.868s] [cast.player.api.Player] time=76.199244
media_player.js?_=1515663095322:64  [ 12.277s] [cast.player.api.Player] time=76.729577
media_player.js?_=1515663095322:64  [ 12.687s] [cast.player.api.Player] time=77.190537
media_player.js?_=1515663095322:64  [ 13.096s] [cast.player.api.Player] time=77.509466
media_player.js?_=1515663095322:64  [ 13.507s] [cast.player.api.Player] time=78.005531
VM41 receiver.html:2348 EmbedPlayerChromecastReceiver::pause()
VM41 receiver.html:2348 EmbedPlayer::pause()
VM41 receiver.html:2348 EmbedPlayer:trigger pause:true
VM41 receiver.html:2348 [mw.StatsAMG] doCalculate
VM41 receiver.html:2348 [mw.StatsAMG] doCalculate [Object]
VM41 receiver.html:2348 [mw.StatsAMG] doCalculate {_this.section_start}:  NaN  {_this.currentTimeGlobal}:  78000
VM41 receiver.html:2348 EmbedPlayer::pauseInterfaceUpdate
receiver.js:238 *** Media status:  Object {mediaSessionId: 1, playbackRate: 1, playerState: "IDLE", currentTime: 0, supportedMediaCommands: 15…}
VM41 receiver.html:2348 BasePlayer::Cancel clipDone guard
VM41 receiver.html:2348 EmbedPlayer::onClipDone: propagate:true id:kaltura_player doneCount:0 stop state:false
VM41 receiver.html:2348 EmbedPlayer:: trigger: ended ( inteface continue pre-check: true )
VM41 receiver.html:2348 EmbedPlayer::onClipDone:Trigged ended, continue? true
VM41 receiver.html:2348 EmbedPlayer::onDoneInterfaceFlag=true do interface done
VM41 receiver.html:2348 EmbedPlayer::stop:kaltura_player
convivaHTML5.js:519 Mixed Content: The page at 'https://staging-joe.streamuk.com/html5/html5lib/v2.55/modules/Chromecast/resources/receiver/receiver.html' was loaded over HTTPS, but requested an insecure XMLHttpRequest endpoint 'http://cws.conviva.com/0/wsg'. This content should also be served over HTTPS.
Html5Http.makeRequestStandard @ convivaHTML5.js:519
Html5Http.makeRequest @ convivaHTML5.js:450
request @ conviva-core-sdk.min.js:1752
send @ conviva-core-sdk.min.js:1583
postHeartbeat @ conviva-core-sdk.min.js:1174
sendHeartbeat @ conviva-core-sdk.min.js:1165
end @ conviva-core-sdk.min.js:899
endCwsSessionAndCleanupAll @ conviva-core-sdk.min.js:1280
cleanup @ conviva-core-sdk.min.js:1270
cleanupSession @ conviva-core-sdk.min.js:1486
(anonymous) @ conviva-core-sdk.min.js:99
runProtected @ conviva-core-sdk.min.js:1554
cleanupSession @ conviva-core-sdk.min.js:97
cleanupConvivaSession @ convivaHTML5.js:175
playerEvent @ convivaHTML5.js:297
(anonymous) @ convivaHTML5.js:164
callback @ mw.KDPMapping.js:746
bindCallback @ mw.KDPMapping.js:758
(anonymous) @ mw.KDPMapping.js:765
dispatch @ VM41 receiver.html:705
r.handle @ VM41 receiver.html:705
trigger @ VM41 receiver.html:705
(anonymous) @ VM41 receiver.html:705
each @ VM41 receiver.html:704
each @ VM41 receiver.html:704
trigger @ VM41 receiver.html:705
stop @ mw.EmbedPlayer.js:2556
onClipDone @ mw.EmbedPlayer.js:1283
_onended @ mw.EmbedPlayerChromecastReceiver.js:565
(anonymous) @ mw.EmbedPlayerChromecastReceiver.js:431
dispatch @ VM41 receiver.html:705
r.handle @ VM41 receiver.html:705
VM41 receiver.html:2348 EmbedPlayer:: trigger: onEndedDone
VM41 receiver.html:2348 EmbedPlayer:: trigger: playbackComplete
VM41 receiver.html:2348 EmbedPlayer:: trigger: postEnded
VM41 receiver.html:2348 [mw.StatsAMG] doCalculate
VM41 receiver.html:2348 [mw.StatsAMG] doCalculate [Object]
VM41 receiver.html:2348 [mw.StatsAMG] doCalculate {_this.section_start}:  NaN  {_this.currentTimeGlobal}:  0
VM41 receiver.html:2348 EmbedPlayer:updatePosterHTML:kaltura_player poster:https://staging-joe.streamuk.com/p/3000021/sp/300002100/thumbnail/entry_id/0_oc6u31bf/version/100000/acv/132/width/1254/height/706
VM41 receiver.html:1 Mixed Content: The page at 'https://staging-joe.streamuk.com/html5/html5lib/v2.55/modules/Chromecast/resources/receiver/receiver.html' was loaded over HTTPS, but requested an insecure XMLHttpRequest endpoint 'http://cws.conviva.com/0/wsg'. This content should also be served over HTTPS.

[kaltura-hooks]

Hi @mksolemn,

Thank for you reporting an issue and helping improve Kaltura!

To get the fastest response time, and help the maintainers review and test your reported issues or suggestions, please ensure that your issue includes the following (please comment with more info if you have not included all this info in your original issue):

• Is the issue you're experiencing consistent and across platforms? or does it only happens on certain conditions? please provide as much details as possible.
• Which Kaltura deployment you're using: Kaltura SaaS, or self-hosted? If self hosted, are you using the RPM or deb install?
• Packages installed. When using RPM, paste the output for:

  # rpm -qa \"kaltura*\"

  For deb based systems:

  # dpkg -l \"kaltura-*\"

• If running a self hosted ENV - provide the MySQL server version used
• If running a self hosted ENV - is this a single all in 1 server or a cluster?
• If running a self hosted ENV, while making the problematic request, run:

  # tail -f /opt/kaltura/log/*.log /opt/kaltura/log/batch/*.log | grep -A 1 -B 1 --color \"ERR:\|PHP\|trace\|CRIT\|\[error\]\"

  and paste the output.

• When relevant, provide any screenshots or screen recordings showing the issue you're experiencing.

For general troubleshooting see: https://github.com/kaltura/platform-install-packages/blob/Jupiter-10.13.0/doc/kaltura-packages-faq.md#troubleshooting-help

If you only have a general question rather than a bug report, please close this issue and post at: http://forum.kaltura.org

Thank you in advance,

[itaykinnrot]

Thanks @mksolemn - we're checking