kaltura-hooks
commented
9 years ago Hi @hhermann,
Thank for you reporting an issue and helping improve Kaltura!
To get the fastest response time, and help the maintainers review and test your reported issues or suggestions, please ensure that your issue includes the following (please comment with more info if you have not included all this info in your original issue):
- Is the issue you're experiencing consistent and across platforms? or does it only happens on certain conditions? please provide as much details as possible.
- Which Kaltura deployment you're using: Kaltura SaaS, or self-hosted? If self hosted, are you using the RPM or deb install?
- Packages installed. When using RPM, paste the output for:
# rpm -qa "kaltura*"For deb based systems: # dpkg -l "kaltura-*"- If running a self hosted ENV - provide the MySQL server version used
- If running a self hosted ENV - is this a single all in 1 server or a cluster?
- If running a self hosted ENV, while making the problematic request, run:
# tail -f /opt/kaltura/log/*.log /opt/kaltura/log/batch/*.log | grep -A 1 -B 1 --color "ERR:\|PHP\|trace\|CRIT\|\[error\]"and paste the output.
- When relevant, provide any screenshots or screen recordings showing the issue you're experiencing.
For general troubleshooting see: https://github.com/kaltura/platform-install-packages/blob/Jupiter-10.13.0/doc/kaltura-packages-faq.md#troubleshooting-help
If you only have a general question rather than a bug report, please close this issue and post at: http://forum.kaltura.org
Thank you in advance,
hhermann
jessp01
itsnando
Hello,
I tried to install the latest kaltura on RHEL7 now for hours but can not get it to pass the kaltura-sanity.sh successfully. Could you please help?
Best regards,
Harald
ERROR Redirecting to /bin/systemctl status memcached.service [Check memcached daemon is started by Monit] [PASSED, RC: 0] - [48.485834209] Note: Forwarding request to 'systemctl is-enabled memcached.service'. enabled [check daemon memcached init status] [PASSED, RC: 0] - [.002262349] [kaltura-html5lib ver in KMC config.ini] [PASSED, RC: 0] - [.042560969] [kaltura-kdp3 ver in KDP3 config.ini] [PASSED, RC: 0] - [.020578188] [kaltura-kmc ver in KMC config.ini] [PASSED, RC: 0] - [.022886727] /kmc): failed to open stream: No such file or directory in /opt/kaltura/bin/get_kmc_swfs.php on line 9 [Get KMC SWFs] [FAILED, RC: 255] - [.040684749] curl: no URL specified! curl: try 'curl --help' or 'curl --manual' for more information [check_testme_page] [FAILED, RC: 1] - [.005156905] [check_kmc_index_page] [FAILED, RC: 1] - [.003100951] curl: no URL specified! curl: try 'curl --help' or 'curl --manual' for more information [check_admin_console_index_page] [FAILED, RC: 1] - [.005211866] [check_studio_index_page] [FAILED, RC: 1] - [.005340857] [check_clipapp_index_page] [FAILED, RC: 1] - [.703780390] ' (0) 2005 (HY000): Unknown MySQL server host 'localhost [Create Partner] [FAILED, RC: 255] - [.063881759] Partner creation failed. I will skip all tests that require it. [Red5 file upload] [SKIPPED as OflaDemo isn't configured] see: https://github.com/kaltura/platform-install-packages/blob/master/doc/install-kaltura-redhat-based.md#configure-red5-server