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kaltura / platform-install-packages

Official deployment packages to install the Kaltura platform on a server or cluster environments using native OS package managers
GNU Affero General Public License v3.0
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install stalls with user_consent=1 in bin/contact.rc #443

Closed GeraldNathan closed 9 years ago

GeraldNathan commented 9 years ago

Completed the all in one deploy with little hurdles :

KalturaCommunity-zz commented 9 years ago

curl http://installytics.kaltura.org/report works fine for me. Are you installing from a machine does has no access to www? even so, it should eventually timeout and the install should continue but I'll set a shorter timeout for it so it does not hang too long.

If you are installing from a machine that does have www access, can you run the curl command with -I -v and report back the result? this is just used for analytics, there is no reason for the installation to fail because of it.

May the source be with you,

Jess Portnoy

Kaltura Connect Virtual Summits 2015 - now on VOD! [connect.mediaspace.kaltura.com]

On Fri, 18 Sep 2015, GeraldNathan wrote:

Completed the all in one deploy with little hurdles :

  • First attempt: while user_consent=1 got stuck in doing a curl to http://installytics.kaltura.org/report
  • Second attempt cleared /tmp and trying with new kaltura.ans (user_consent=0) was having same effect. script picks up the parameter from bin/contact.rc and not from kaltura.ans
  • install completed only after making user_consent=0 in bin/contact.rc

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GeraldNathan commented 9 years ago

I had executed bash with debug mode and script stopped there.

GeraldNathan commented 9 years ago

Sorry didnt answer to you question : Yeah the machine does have access to internet. As you say it could be time out settings.. I didn't wait too long as I checked the url was accessible from the node.

Thank you, Gerald

KalturaCommunity-zz commented 9 years ago

Can you run this with -v and see why it is taking long to return? it should happen quite rapidly.

Thanks,

May the source be with you,

Jess Portnoy

Kaltura Connect Virtual Summits 2015 - now on VOD! [connect.mediaspace.kaltura.com]

On Fri, 18 Sep 2015, GeraldNathan wrote:

I had executed bash with debug mode and script stopped there.

  • curl -i -X POST -H 'Content-Type: application/json' -d '{"event_type": "install_start", "server_role": "kaltura-config-all.sh", "user_email": "gerald.kaltura@gmail.com", "machine_id": "aa69ded53c8ead0d497da010b9f83db3", "installation_id": "cc7114bb82cbb24bd7b78cb2706b5a62", "timestamp": "1442598195", "kernel_version": "3.10.0-229.14.1.el7.x86_64", "machine_arch": "x86_64","linux_flavor":"Description:' CentOS Linux release 7.1.1503 '(Core)' Codename: 'Core","is_ssl": "false", "service_url": "","install_err_line": "","timezone": "unknown","package_type":"rpm","kaltura_version": "10.19.0","package_revision": "10"}' http://installytics.kaltura.org/report

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GeraldNathan commented 9 years ago

Hi Jess, The issue is with the special character ( 7.1.1503 '(Core)' Codename: ' ) in description ( not being escaped).

I just changed it test and this request works: curl -v -i -X POST -H 'Content-Type: application/json' -d '{"event_type": "install_start", "server_role": "kaltura-config-all.sh", "user_email": "gerald.kaltura@gmail.com", "machine_id": "aa69ded53c8ead0d497da010b9f83db3", "installation_id": "cc7114bb82cbb24bd7b78cb2706b5a62", "timestamp": "1442598195", "kernel_version": "3.10.0-229.14.1.el7.x86_64", "machine_arch": "x86_64","linux_flavor": "CentOS Linux release 7.1.1", "Codename": 'Core","is_ssl": "false", "service_url": "","install_err_line": "","timezone": "unknown","package_type":"rpm","kaltura_version": "10.19.0","package_revision": "10"}'" http://installytics.kaltura.org/report

Thanks, Gerald

KalturaCommunity-zz commented 9 years ago

Hi Gerald,

Thanks, I just pushed a fix for it to 10.19.0 [latest] and 10.20.0 [nightly]. Can you:

yum clean all

yum update kaltura-postinst

which should get you to kaltura-postinst-1.0.28-16 and test?

May the source be with you,

Jess Portnoy

Kaltura Connect Virtual Summits 2015 - now on VOD! [connect.mediaspace.kaltura.com]

On Fri, 18 Sep 2015, GeraldNathan wrote:

Hi Jess, The issue is with the special character ( 7.1.1503 '(Core)' Codename: ' ) in description ( not being escaped).

I just changed it test and this request works: curl -v -i -X POST -H 'Content-Type: application/json' -d '{"event_type": "install_start", "server_role": "kaltura-config-all.sh", "user_email": "gerald.kaltura@gmail.com", "machine_id": "aa69ded53c8ead0d497da010b9f83db3", "installation_id": "cc7114bb82cbb24bd7b78cb2706b5a62", "timestamp": "1442598195", "kernel_version": "3.10.0-229.14.1.el7.x86_64", "machine_arch": "x86_64","linux_flavor": "CentOS Linux release 7.1.1", "Codename": 'Core","is_ssl": "false", "service_url": "","install_err_line": "","timezone": "unknown","package_type":"rpm","kaltura_version": "10.19.0","package_revision": "10"}'" http://installytics.kaltura.org/report

Thanks, Gerald

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GeraldNathan commented 9 years ago

will reload and update this thread.

GeraldNathan commented 9 years ago

Hi Jess, Cleaned up - and re loaded successfully. Couldn't replicate any of the issues. Deploys fine.

Happy week end, Gerald

jessp01 commented 9 years ago

Thank you, Gerald.