kaltura / platform-install-packages

Official deployment packages to install the Kaltura platform on a server or cluster environments using native OS package managers
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Error during installation (Ubuntu 14.04) #645

Closed werkon closed 5 years ago

werkon commented 5 years ago

Hi, i tried to install kaltura via ./install_kaltura_all_in_1.sh on AWS Ubuntu 14.04. Got error:

E: Failed to fetch http://installrepo.kaltura.org/repo/apt/debian/pool/main/k/kaltura-kmc/kaltura-kmc_5.43.13-4_all.deb: 404 Not Found [IP: 54.192.29.131 80]

The following packages will be REMOVED: kaltura-clipapp{u} kaltura-flexwrapper{u} kaltura-kclip{u} kaltura-kcw{u} kaltura-kdp{u} kaltura-kdp3{u} kaltura-kdp3wrapper{u} kaltura-kdpwrapper{u} kaltura-krecord{u} kaltura-kupload{u}

Any idea? Thanks, Werner

Bug report

*Please provide steps to reproduce, including errors from /opt/kaltura/log/kaltura_api_v3.log, /opt/kaltura/log/kaltura_apache_errorslog and /opt/kaltura/log/kaltura_prod.log:**

Linux distribution name and version: Ubuntu 14.04

Are you using the RPM or deb packages?

When using RPM, paste the output for:

# rpm -qa "kaltura-*"

For deb based systems:

# dpkg -l "kaltura-*"

Is this an all in one instance [single server] or a cluster?

If applicable, please provide the MySQL version

If you're having an issue with a specific media asset, please provide a link from which it can be downloaded/played:

jessp01 commented 5 years ago

Hello @werkon,

What's the contents of /etc/apt/sources.list.d/kaltura.list? Also, did you run:

# apt-get update

?

Lastly, what's the output for:

# apt-cache policy kaltura-kmc

? For Ubuntu 14.04, it should be:

 kaltura-kmc:
  Installed: 5.43.13-11+b1
  Candidate: 5.43.13-11+b1
  Version table:
 *** 5.43.13-11+b1 0
        500 http://installrepo.origin.kaltura.org/repo/apt/debian/ naos/main amd64 Packages
        100 /var/lib/dpkg/status
werkon commented 5 years ago

Hi Jess,

  1. deb [arch=amd64] http://installrepo.kaltura.org/repo/apt/debian mercury main 2 . apt-get update yes i did
  2. : root@ip-172-31-25-171:~# apt-cache policy kaltura-kmc kaltura-kmc: Installed: (none) Candidate: 5.43.13-4 Version table: 5.43.13-4 0 500 http://installrepo.kaltura.org/repo/apt/debian/ mercury/main amd64 Packages

looks different. why?

Thank you, Werner

jessp01 commented 5 years ago

Should be:

deb [arch=amd64] http://installrepo.origin.kaltura.org/repo/apt/debian naos main Please edit /etc/apt/sources.list.d/kaltura.list and then run apt-get update

werkon commented 5 years ago

Nice, it works. Thanks a lot! Werner