search

kaltura / platform-install-packages

Official deployment packages to install the Kaltura platform on a server or cluster environments using native OS package managers
GNU Affero General Public License v3.0
520 stars 241 forks source link

admin_console not found #68

Closed bnelson796 closed 10 years ago

bnelson796 commented 10 years ago

After clean install on CentOS 6.5, no errors on install but when i goto the admin console page i get page not found. URL is correct. Tried different browsers and reinstalled with same result.

suhastnex commented 10 years ago

Hello Jess,

I got error please help.

Running Transaction Test

Transaction Check Error: file /etc/php.ini from install of php-common-5.3.3-27.el6_5.x86_64 conflicts with file from package php54-common-5.4.28-2.ius.el6.x86_64 file /usr/lib64/php/modules/curl.so from install of php-common-5.3.3-27.el6_5.x86_64 conflicts with file from package php54-common-5.4.28-2.ius.el6.x86_64 file /usr/lib64/php/modules/fileinfo.so from install of php-common-5.3.3-27.el6_5.x86_64 conflicts with file from package php54-common-5.4.28-2.ius.el6.x86_64 file /usr/lib64/php/modules/json.so from install of php-common-5.3.3-27.el6_5.x86_64 conflicts with file from package php54-common-5.4.28-2.ius.el6.x86_64 file /usr/lib64/php/modules/phar.so from install of php-common-5.3.3-27.el6_5.x86_64 conflicts with file from package php54-common-5.4.28-2.ius.el6.x86_64 file /usr/lib64/php/modules/zip.so from install of php-common-5.3.3-27.el6_5.x86_64 conflicts with file from package php54-common-5.4.28-2.ius.el6.x86_64

Thanks, Suhas

jessp01 commented 10 years ago

Hello,

Kaltura does not currently support PHP 5.4. In order to install, please remove youre PHP 5.4 packages. Also, just to make certain, you are installing on RHEL/CentOS 6, correct?

Thanks,

May the source be with you,

Jess Portnoy

Join us for Kaltura Connect 2014, June 16-18, NYC. Register today! http://connect.kaltura.com/registration

On Sat, 7 Jun 2014, suhastnex wrote:

Hello Jess,

I got error please help.

Running Transaction Test

Transaction Check Error: file /etc/php.ini from install of php-common-5.3.3-27.el6_5.x86_64 conflicts with file from package php54-common-5.4.28-2.ius.el6.x86_64 file /usr/lib64/php/modules/curl.so from install of php-common-5.3.3-27.el6_5.x86_64 conflicts with file from package php54-common-5.4.28-2.ius.el6.x86_64 file /usr/lib64/php/modules/fileinfo.so from install of php-common-5.3.3-27.el6_5.x86_64 conflicts with file from package php54-common-5.4.28-2.ius.el6.x86_64 file /usr/lib64/php/modules/json.so from install of php-common-5.3.3-27.el6_5.x86_64 conflicts with file from package php54-common-5.4.28-2.ius.el6.x86_64 file /usr/lib64/php/modules/phar.so from install of php-common-5.3.3-27.el6_5.x86_64 conflicts with file from package php54-common-5.4.28-2.ius.el6.x86_64 file /usr/lib64/php/modules/zip.so from install of php-common-5.3.3-27.el6_5.x86_64 conflicts with file from package php54-common-5.4.28-2.ius.el6.x86_64

Thanks, Suhas

— Reply to this email directly or view it onGitHub.[5270205__eyJzY29wZSI6Ik5ld3NpZXM6QmVhY29uIiwiZXhwaXJlcyI6MTcxNzc2NDY5MSwiZGF0YSI6eyJpZCI6Mjc0MzU3MzF9fQ==--9912f05464baad 23fc550d607be6ca9029191c52.gif]

suhastnex commented 10 years ago

Hello,

I will degrade PHP 5.4 to PHP 5.3 is it ok? And I am using CentOS 6.5 is it ok?

Thanks, Suhas

jessp01 commented 10 years ago

Hi Suhas,

Should be fine. Thanks,

May the source be with you,

Jess Portnoy

Join us for Kaltura Connect 2014, June 16-18, NYC. Register today! http://connect.kaltura.com/registration

On Sat, 7 Jun 2014, suhastnex wrote:

Hello,

I will degrade PHP 5.4 to PHP 5.3 is it ok? And I am using CentOS 6.5 is it ok?

Thanks, Suhas

— Reply to this email directly or view it onGitHub.[5270205__eyJzY29wZSI6Ik5ld3NpZXM6QmVhY29uIiwiZXhwaXJlcyI6MTcxNzc2NjA1MiwiZGF0YSI6eyJpZCI6Mjc0MzU3MzF9fQ==--b4a047462de9af 3d9a314f9f0b2a779d7409d47e.gif]

suhastnex commented 10 years ago

Hello Jess,

while installing I got an error that Kaltura support MySQL 5.1 and I have MySQL 5.5 please can you provide me the steps to downgrade the MySQL 5.5 to MySQL 5.1

Thanks

jessp01 commented 10 years ago

yum remove "mysql"

yum info mysql-server

Disable the rep mysql 5.5 came from and

yum install mysql-server

May the source be with you,

Jess Portnoy

-------- Original message -------- From: suhastnex notifications@github.com Date: To: kaltura/platform-install-packages platform-install-packages@noreply.github.com Cc: Jess Portnoy jess.portnoy@kaltura.com Subject: Re: [platform-install-packages] admin_console not found (#68)

Hello Jess,

while installing I got an error that Kaltura support MySQL 5.1 and I have MySQL 5.5 please can you provide me the steps to downgrade the MySQL 5.5 to MySQL 5.1

Thanks

Reply to this email directly or view it on GitHubhttps://github.com/kaltura/platform-install-packages/issues/68#issuecomment-45413280.

suhastnex commented 10 years ago

Hello Jess,

I am getting Error

CREATE USER kaltura; ERROR 1396 (HY000) at line 1: Operation CREATE USER failed for 'kaltura'@'%'

Please help.

Thanks

jessp01 commented 10 years ago

Are you able to connect to your mysql server as root from this machine? And if so, try running: mysql> create user kaltura\G

And check what the error is.

May the source be with you,

Jess Portnoy

Join us for Kaltura Connect 2014, June 16-18, NYC. Register today! http://connect.kaltura.com/registration

On Sat, 7 Jun 2014, suhastnex wrote:

Hello Jess,

I am getting Error

CREATE USER kaltura; ERROR 1396 (HY000) at line 1: Operation CREATE USER failed for 'kaltura'@'%'

Please help.

Thanks

— Reply to this email directly or view it onGitHub.[5270205__eyJzY29wZSI6Ik5ld3NpZXM6QmVhY29uIiwiZXhwaXJlcyI6MTcxNzc3ODAyMiwiZGF0YSI6eyJpZCI6Mjc0MzU3MzF9fQ==--ef89a354f926ca 5858aa6b05b261d916931f880a.gif]

suhastnex commented 10 years ago

Same error ERROR 1396 (HY000): Operation CREATE USER failed for 'kaltura'@'%'

KalturaCommunity-zz commented 10 years ago

So you are not root...

May the source be with you,

Jess Portnoy

Join us for Kaltura Connect 2014, June 16-18, NYC. Register today! http://connect.kaltura.com/registration

On Sat, 7 Jun 2014, suhastnex wrote:

Same error ERROR 1396 (HY000): Operation CREATE USER failed for 'kaltura'@'%'

— Reply to this email directly or view it onGitHub.[2227038__eyJzY29wZSI6Ik5ld3NpZXM6QmVhY29uIiwiZXhwaXJlcyI6MTcxNzc3ODI4MiwiZGF0YSI6eyJpZCI6Mjc0MzU3MzF9fQ==--f4287d89bf6152 d8d00e57c8cfec56ed48160da8.gif]

suhastnex commented 10 years ago

Hello,

Actually while setup I am using different user and getting above error. But when I use root user it gives me following error

ERROR 1045 (28000): Access denied for user 'root'@'localhost' (using password: YES)

FYI This is the kaltura_populate log

[2014-06-07 11:32:52]failed to connect [1] [0.0028660297393799] mysql:host=127.0.0.1;port=3306;dbname=kaltura_sphinx_log; PHP Fatal error: Uncaught exception 'PropelException' with message 'Unable to open PDO connection dsn[mysql:host=127.0.0.1;port=3306;dbname=kaltura_sphinx_log;] user[kaltura] password[FU1q8j82DKrM6n0] [wrapped: SQLSTATE[42000] [1044] Access denied for user 'kaltura'@'%' to database 'kaltura_sphinx_log']' in /opt/kaltura/app/vendor/propel/Propel.php:649 Stack trace:

0 /opt/kaltura/app/vendor/propel/Propel.php(532): Propel::initConnection(Array, 'sphinx_log')

1 /opt/kaltura/app/alpha/apps/kaltura/lib/myDbHelper.class.php(29): Propel::getConnection('sphinx_log')

2 /opt/kaltura/app/plugins/sphinx_search/lib/model/SphinxLogServerPeer.php(20): myDbHelper::getConnection('sphinx_log')

3 /opt/kaltura/app/plugins/sphinx_search/lib/model/om/BaseSphinxLogServerPeer.php(343): SphinxLogServerPeer::alternativeCon(NULL, 0)

4 /opt/kaltura/app/plugins/sphinx_search/lib/model/SphinxLogServerPeer.php(36): BaseSphinxLogServerPeer::doSelect(Object(Criteria), NULL)

5 /opt/kaltura/app/plugins/sphinx_search/scripts/populateFromLog.php(63): Sphi in /opt/kaltura/app/vendor/propel/Propel.php on line 649

PHP Warning: PHP Startup: Unable to load dynamic library '/usr/lib64/php/modules/memcache.so' - /usr/lib64/php/modules/memcache.so: undefined symbol: zend_new_interned_string in Unknown on line 0 PHP Warning: Module 'mysql' already loaded in Unknown on line 0 PHP Warning: Module 'PDO' already loaded in Unknown on line 0 PHP Warning: Module 'pdo_mysql' already loaded in Unknown on line 0 PHP Warning: Module 'pdo_sqlite' already loaded in Unknown on line 0 [2014-06-07 11:43:35]failed to connect [1] [0.0020079612731934] mysql:host=127.0.0.1;port=3306;dbname=kaltura_sphinx_log; PHP Fatal error: Uncaught exception 'PropelException' with message 'Unable to open PDO connection dsn[mysql:host=127.0.0.1;port=3306;dbname=kaltura_sphinx_log;] user[kaltura] password[FU1q8j82DKrM6n0] [wrapped: SQLSTATE[42000] [1044] Access denied for user 'kaltura'@'%' to database 'kaltura_sphinx_log']' in /opt/kaltura/app/vendor/propel/Propel.php:649 Stack trace:

0 /opt/kaltura/app/vendor/propel/Propel.php(532): Propel::initConnection(Array, 'sphinx_log')

1 /opt/kaltura/app/alpha/apps/kaltura/lib/myDbHelper.class.php(29): Propel::getConnection('sphinx_log')

2 /opt/kaltura/app/plugins/sphinx_search/lib/model/SphinxLogServerPeer.php(20): myDbHelper::getConnection('sphinx_log')

3 /opt/kaltura/app/plugins/sphinx_search/lib/model/om/BaseSphinxLogServerPeer.php(343): SphinxLogServerPeer::alternativeCon(NULL, 0)

4 /opt/kaltura/app/plugins/sphinx_search/lib/model/SphinxLogServerPeer.php(36): BaseSphinxLogServerPeer::doSelect(Object(Criteria), NULL)

5 /opt/kaltura/app/plugins/sphinx_search/scripts/populateFromLog.php(63): Sphi in /opt/kaltura/app/vendor/propel/Propel.php on line 649

Thanks, Suhas

jessp01 commented 10 years ago

Hello,

Until you are able to login from this machine to the MySQL server as root, I'm afraid I won't be able to assist.

No point in looking at the kaltura's logs until the connection to MySQL as root works.

May the source be with you,

Jess Portnoy

Join us for Kaltura Connect 2014, June 16-18, NYC. Register today! http://connect.kaltura.com/registration

On Sat, 7 Jun 2014, suhastnex wrote:

Hello,

Actually while setup I am using different user and getting above error. But when I use root user it gives me following error

ERROR 1045 (28000): Access denied for user 'root'@'localhost' (using password: YES)

FYI This is the kaltura_populate log

[2014-06-07 11:32:52]failed to connect [1] [0.0028660297393799] mysql:host=127.0.0.1;port=3306;dbname=kaltura_sphinx_log; PHP Fatal error: Uncaught exception 'PropelException' with message 'Unable to open PDO connection dsn[mysql:host=127.0.0.1;port=3306;dbname=kaltura_sphinx_log;] user[kaltura] password[FU1q8j82DKrM6n0] [wrapped: SQLSTATE[42000] [1044] Access denied for user 'kaltura'@'%' to database 'kaltura_sphinx_log']' in /opt/kaltura/app/vendor/propel/Propel.php:649 Stack trace:

0 /opt/kaltura/app/vendor/propel/Propel.php(532): Propel::initConnection(Array, 'sphinx_log')

1 /opt/kaltura/app/alpha/apps/kaltura/lib/myDbHelper.class.php(29): Propel::getConnection('sphinx_log')

2 /opt/kaltura/app/plugins/sphinx_search/lib/model/SphinxLogServerPeer.php(20): myDbHelper::getConnection('sphinx_log')

3 /opt/kaltura/app/plugins/sphinx_search/lib/model/om/BaseSphinxLogServerPeer.php(343): SphinxLogServerPeer::alternativeCon(NULL,

0)

4 /opt/kaltura/app/plugins/sphinx_search/lib/model/SphinxLogServerPeer.php(36):

BaseSphinxLogServerPeer::doSelect(Object(Criteria), NULL)

5 /opt/kaltura/app/plugins/sphinx_search/scripts/populateFromLog.php(63): Sphi in /opt/kaltura/app/vendor/propel/Propel.php on

line 649 PHP Warning: PHP Startup: Unable to load dynamic library '/usr/lib64/php/modules/memcache.so' - /usr/lib64/php/modules/memcache.so: undefined symbol: zend_new_interned_string in Unknown on line 0 PHP Warning: Module 'mysql' already loaded in Unknown on line 0 PHP Warning: Module 'PDO' already loaded in Unknown on line 0 PHP Warning: Module 'pdo_mysql' already loaded in Unknown on line 0 PHP Warning: Module 'pdo_sqlite' already loaded in Unknown on line 0 [2014-06-07 11:43:35]failed to connect [1] [0.0020079612731934] mysql:host=127.0.0.1;port=3306;dbname=kaltura_sphinx_log; PHP Fatal error: Uncaught exception 'PropelException' with message 'Unable to open PDO connection dsn[mysql:host=127.0.0.1;port=3306;dbname=kaltura_sphinx_log;] user[kaltura] password[FU1q8j82DKrM6n0] [wrapped: SQLSTATE[42000] [1044] Access denied for user 'kaltura'@'%' to database 'kaltura_sphinx_log']' in /opt/kaltura/app/vendor/propel/Propel.php:649 Stack trace:

0 /opt/kaltura/app/vendor/propel/Propel.php(532): Propel::initConnection(Array, 'sphinx_log')

1 /opt/kaltura/app/alpha/apps/kaltura/lib/myDbHelper.class.php(29): Propel::getConnection('sphinx_log')

2 /opt/kaltura/app/plugins/sphinx_search/lib/model/SphinxLogServerPeer.php(20): myDbHelper::getConnection('sphinx_log')

3 /opt/kaltura/app/plugins/sphinx_search/lib/model/om/BaseSphinxLogServerPeer.php(343): SphinxLogServerPeer::alternativeCon(NULL,

0)

4 /opt/kaltura/app/plugins/sphinx_search/lib/model/SphinxLogServerPeer.php(36):

BaseSphinxLogServerPeer::doSelect(Object(Criteria), NULL)

5 /opt/kaltura/app/plugins/sphinx_search/scripts/populateFromLog.php(63): Sphi in /opt/kaltura/app/vendor/propel/Propel.php on

line 649

Thanks, Suhas

— Reply to this email directly or view it onGitHub.[5270205__eyJzY29wZSI6Ik5ld3NpZXM6QmVhY29uIiwiZXhwaXJlcyI6MTcxNzc3ODk1MiwiZGF0YSI6eyJpZCI6Mjc0MzU3MzF9fQ==--3516bd968058c9 1973f55be7dd456923137aeb88.gif]

suhastnex commented 10 years ago

Hello Jess

I am able to connect to mysql through command line as root user but kaltura installation script is unable to connect

mysql -h 127.0.0.1 -u root -p[my password]

Welcome to the MySQL monitor. Commands end with ; or \g. Your MySQL connection id is 31 Server version: 5.1.73 Source distribution

Copyright (c) 2000, 2013, Oracle and/or its affiliates. All rights reserved.

Oracle is a registered trademark of Oracle Corporation and/or its affiliates. Other names may be trademarks of their respective owners.

Type 'help;' or '\h' for help. Type '\c' to clear the current input statement.

mysql>

Thanks

KalturaCommunity-zz commented 10 years ago

Run bash -x /opt/kaltura/bin/kaltura-config-db.sh arguments as usage has them and paste the output.

Thanks

May the source be with you,

Jess Portnoy

-------- Original message -------- From: suhastnex notifications@github.com Date: To: kaltura/platform-install-packages platform-install-packages@noreply.github.com Cc: Community Community@kaltura.com Subject: Re: [platform-install-packages] admin_console not found (#68)

Hello Jess

I am able to connect to mysql through command line as root user but kaltura installation script is unable to connect

mysql -h 127.0.0.1 -u root -p[my password]

Welcome to the MySQL monitor. Commands end with ; or \g. Your MySQL connection id is 31 Server version: 5.1.73 Source distribution

Copyright (c) 2000, 2013, Oracle and/or its affiliates. All rights reserved.

Oracle is a registered trademark of Oracle Corporation and/or its affiliates. Other names may be trademarks of their respective owners.

Type 'help;' or '\h' for help. Type '\c' to clear the current input statement.

mysql>

Thanks

Reply to this email directly or view it on GitHubhttps://github.com/kaltura/platform-install-packages/issues/68#issuecomment-45415552.

suhastnex commented 10 years ago

I have kaltura-db-config.sh don't have kaltura-config-db.sh file in the /opt/kaltura/bin/ directory

jessp01 commented 10 years ago

Yes that is the one.

May the source be with you,

Jess Portnoy

-------- Original message -------- From: suhastnex notifications@github.com Date: To: kaltura/platform-install-packages platform-install-packages@noreply.github.com Cc: Jess Portnoy jess.portnoy@kaltura.com Subject: Re: [platform-install-packages] admin_console not found (#68)

I have kaltura-db-config.sh don't have kaltura-config-db.sh file in the /opt/kaltura/bin/ directory

Reply to this email directly or view it on GitHubhttps://github.com/kaltura/platform-install-packages/issues/68#issuecomment-45415804.

suhastnex commented 10 years ago

Hello Jess,

The output of the command is

++ dirname /opt/kaltura/bin/kaltura-db-config.sh

suhastnex commented 10 years ago

Hello Jess,

This is my MySQL user table

+----------------+-----------+ | user | host | +----------------+-----------+ | test | % | | brainslammysql | 127.0.0.1 | | root | 127.0.0.1 | | holland | localhost | | root | localhost | +----------------+-----------+

Thanks

suhastnex commented 10 years ago

Hello Jess,

Installation is completed but there are some issues.

ERROR 1045 (28000): Access denied for user 'kaltura'@'localhost' (using password: YES) ERROR: /opt/kaltura/bin/kaltura-batch-config.sh failed:( You can re-run it when the issue is fixed.

Running DWH config...

kaltura-dwh-9.3.0-2.noarch base-config completed successfully, if you ever want to re-configure your system (e.g. change DB hostname) run the following script:

rm /opt/kaltura/app/base-config.lock

/opt/kaltura/bin/kaltura-base-config.sh

ERROR: /opt/kaltura/bin/kaltura-dwh-config.sh failed:( You can re-run it when the issue is fixed.

Now I can see the start page. But when I login to admin_console it gives error

An error occurred

(error code: Server:INTERNAL_DATABASE_ERROR) Message: Internal database error

FYI : I checked databases only kaltura database is created other DB's like kaltura_sphinx_log,kalturadw,kalturadw_bisources, kalturadw_ds, kalturalog not created.

And when I try to login to KMC it gives js error NetworkError: 404 Not Found - http://brain-slam/lib/js/jquery-1.8.3.min.js NetworkError: 404 Not Found - http://brain-slam/lib/js/swfobject_v2.2.js ReferenceError: $ is not defined

Please help me.

Thanks, Suhas

noamtahan commented 10 years ago

Hi Suhas, You are trying to install an old rpm release. (kaltura-dwh-9.3.0-2) Please update the kaltura rpm to 9.16 https://github.com/kaltura/platform-install-packages/issues/124#issuecomment-43896264 Good luck, Noam

jessp01 commented 10 years ago

The latest dwh package is 9.3. As I wrote before, run db creation script with bash -x and paste the output.

May the source be with you,

Jess Portnoy

-------- Original message -------- From: Noam Tahan notifications@github.com Date: To: kaltura/platform-install-packages platform-install-packages@noreply.github.com Cc: Jess Portnoy jess.portnoy@kaltura.com Subject: Re: [platform-install-packages] admin_console not found (#68)

Hi Suhas, You are trying to install old rpm release. (kaltura-dwh-9.3.0-2) Please update the kaltura rpm to 9.16 #124 (comment)https://github.com/kaltura/platform-install-packages/issues/124#issuecomment-43896264 Good luck, Noam

Reply to this email directly or view it on GitHubhttps://github.com/kaltura/platform-install-packages/issues/68#issuecomment-45421767.

suhastnex commented 10 years ago

Hello Jess,

The output of command rpm -Uhv http://54.211.235.142/releases/kaltura-release.noarch.rpm is Retrieving http://54.211.235.142/releases/kaltura-release.noarch.rpm curl: (7) couldn't connect to host error: skipping http://54.211.235.142/releases/kaltura-release.noarch.rpm - transfer failed

And regarding the DB script the output is

mysql> create user kaltura\G Query OK, 0 rows affected (0.00 sec)

mysql> select user,host from mysql.user; +----------------+-----------+ | user | host | +----------------+-----------+ | kaltura | % | | test | % | | brainslammysql | 127.0.0.1 | | root | 127.0.0.1 | | holland | localhost | | root | localhost | +----------------+-----------+ 6 rows in set (0.00 sec)

Please let me know is there is any issue or any steps to follow.

Thanks, Suhas

jessp01 commented 10 years ago

You should use: https://github.com/kaltura/platform-install-packages/blob/master/doc/install-kaltura-redhat-based.md#setup-the-kaltura-rpm-repository

Thanks,

May the source be with you,

Jess Portnoy

Join us for Kaltura Connect 2014, June 16-18, NYC. Register today! http://connect.kaltura.com/registration

On Sun, 8 Jun 2014, suhastnex wrote:

Hello Jess,

The output of command rpm -Uhv http://54.211.235.142/releases/kaltura-release.noarch.rpm is Retrieving http://54.211.235.142/releases/kaltura-release.noarch.rpm curl: (7) couldn't connect to host error: skipping http://54.211.235.142/releases/kaltura-release.noarch.rpm - transfer failed

And regarding the DB script the output is

mysql> create user kaltura\G Query OK, 0 rows affected (0.00 sec)

mysql> select user,host from mysql.user; +----------------+-----------+ | user | host | +----------------+-----------+ | kaltura | % | | test | % | | brainslammysql | 127.0.0.1 | | root | 127.0.0.1 | | holland | localhost | | root | localhost | +----------------+-----------+ 6 rows in set (0.00 sec)

Please let me know is there is any issue or any steps to follow.

Thanks, Suhas

— Reply to this email directly or view it onGitHub.[5270205__eyJzY29wZSI6Ik5ld3NpZXM6QmVhY29uIiwiZXhwaXJlcyI6MTcxNzgzNTcwMywiZGF0YSI6eyJpZCI6Mjc0MzU3MzF9fQ==--02bea9febdee52 f0cb270fbe2a75976d01a11468.gif]

suhastnex commented 10 years ago

Hello Jess

I have followed same please see the output

Retrieving http://installrepo.kaltura.org/releases/kaltura-release.noarch.rpm Preparing... ########################################### [100%] package kaltura-release-9.16.0-1.noarch is already installed

Thanks, Suhas

KalturaCommunity-zz commented 10 years ago

OK, so this looks fine.

Where are you stuck?

May the source be with you,

Jess Portnoy

Join us for Kaltura Connect 2014, June 16-18, NYC. Register today! http://connect.kaltura.com/registration

On Sun, 8 Jun 2014, suhastnex wrote:

Hello Jess

I have followed same please see the output

Retrieving http://installrepo.kaltura.org/releases/kaltura-release.noarch.rpm Preparing... ########################################### [100%] package kaltura-release-9.16.0-1.noarch is already installed

Thanks, Suhas

— Reply to this email directly or view it onGitHub.[2227038__eyJzY29wZSI6Ik5ld3NpZXM6QmVhY29uIiwiZXhwaXJlcyI6MTcxNzgzNjMxOSwiZGF0YSI6eyJpZCI6Mjc0MzU3MzF9fQ==--66d74663f9a1f1 7c40a04be315dd4a036c56d4c1.gif]

suhastnex commented 10 years ago

When I try to login to admin_console it gives me error

An error occurred

(error code: Server:INTERNAL_DATABASE_ERROR) Message: Internal database error

and in when I visit kmc it gives js errors and kmc

Please help.

Thanks

jessp01 commented 10 years ago

Your DB was incorrectly built. Run the kaltura-db-config.sh with bash -x and paste the output.

May the source be with you,

Jess Portnoy

Join us for Kaltura Connect 2014, June 16-18, NYC. Register today! http://connect.kaltura.com/registration

On Sun, 8 Jun 2014, suhastnex wrote:

When I try to login to admin_console it gives me error

An error occurred

(error code: Server:INTERNAL_DATABASE_ERROR) Message: Internal database error

and in when I visit kmc it gives js errors and kmc

Please help.

Thanks

— Reply to this email directly or view it onGitHub.[5270205__eyJzY29wZSI6Ik5ld3NpZXM6QmVhY29uIiwiZXhwaXJlcyI6MTcxNzgzNzc5NCwiZGF0YSI6eyJpZCI6Mjc0MzU3MzF9fQ==--18a20d1e9b5b23 681a1968df781e101f46f84873.gif]

suhastnex commented 10 years ago

Hello Jess,

This is the out put of the command

++ dirname /opt/kaltura/bin/kaltura-db-config.sh

jessp01 commented 10 years ago

You passed no arguments to the script. Run once without to see what you need to pass.

May the source be with you,

Jess Portnoy

Join us for Kaltura Connect 2014, June 16-18, NYC. Register today! http://connect.kaltura.com/registration

On Sun, 8 Jun 2014, suhastnex wrote:

Hello Jess,

This is the out put of the command

++ dirname /opt/kaltura/bin/kaltura-db-config.sh

  • KALTURA_FUNCTIONS_RC=/opt/kaltura/bin/kaltura-functions.rc
  • '[' '!' -r /opt/kaltura/bin/kaltura-functions.rc ']'
  • . /opt/kaltura/bin/kaltura-functions.rc ++ RC_FILE=/etc/kaltura.d/system.ini ++ '[' -r /etc/kaltura.d/system.ini ']' ++ . /etc/kaltura.d/system.ini +++ WEB_DIR=/opt/kaltura/web +++ LOG_DIR=/opt/kaltura/log +++ APP_DIR=/opt/kaltura/app +++ BASE_DIR=/opt/kaltura +++ PHP_BIN=/usr/bin/php +++ OS_KALTURA_USER=kaltura +++ MAILTO=kyle@tagteamdesign.com +++ ADMIN_CONSOLE_ADMIN_MAIL= +++ DB1_HOST=127.0.0.1 +++ DB1_NAME=kaltura +++ DB1_USER=kaltura +++ DB1_PASS= +++ DWH_HOST=127.0.0.1 +++ DWH_PORT=3306 +++ DWH_USER=etl +++ DWH_PASS= +++ SERVICE_URL= +++ SPHINX_HOST=127.0.0.1 +++ DB1_PORT=3306 +++ SUPER_USER= +++ SUPER_USER_PASSWD= +++ KALTURA_VIRTUAL_HOST_NAME=brain-slam +++ RED5_HOST=cloud-server-02 +++ dirname /opt/kaltura/bin/kaltura-db-config.sh ++ COLORS_RC=/opt/kaltura/bin/colors.sh ++ '[' -r /opt/kaltura/bin/colors.sh ']' ++ . /opt/kaltura/bin/colors.sh +++ DULL=0 +++ BRIGHT=1 +++ FG_BLACK=30 +++ FG_RED=31 +++ FG_GREEN=32 +++ FG_YELLOW=33 +++ FG_BLUE=34 +++ FG_VIOLET=35 +++ FG_CYAN=36 +++ FG_WHITE=37 +++ FG_NULL=00 +++ BG_BLACK=40 +++ BG_RED=41 +++ BG_GREEN=42 +++ BG_YELLOW=43 +++ BG_BLUE=44 +++ BG_VIOLET=45 +++ BG_CYAN=46 +++ BG_WHITE=47 +++ BG_NULL=00 +++ ETCOLOR_ERROR='\033[1;31m' +++ ESC='\033' +++ NORMAL='\033[m' +++ RESET='\033[0;37;00m' +++ BLACK='\033[0;30m' +++ RED='\033[0;31m' +++ GREEN='\033[0;32m' +++ YELLOW='\033[0;33m' +++ BLUE='\033[0;34m' +++ VIOLET='\033[0;35m' +++ CYAN='\033[0;36m' +++ WHITE='\033[0;37m' +++ BRIGHT_BLACK='\033[1;30m' +++ BRIGHT_RED='\033[1;31m' +++ BRIGHT_GREEN='\033[1;32m' +++ BRIGHT_YELLOW='\033[1;33m' +++ BRIGHT_BLUE='\033[1;34m' +++ BRIGHT_VIOLET='\033[1;35m' +++ BRIGHT_CYAN='\033[1;36m' +++ BRIGHT_WHITE='\033[1;37m' +++ REV_CYAN='\033[0;47;46m' +++ REV_RED='\033[0;33; 41m' +++ JESS='Jess likes this one :)' ++ '[' -r /etc/sysconfig/clock ']' ++ . /etc/sysconfig/clock +++ ZONE=America/Chicago +++ UTC=true +++ ARC=false ++ '[' -r /opt/kaltura/app/configurations/consent_msgs ']' ++ . /opt/kaltura/app/configurations/consent_msgs +++ PRE_CONSENT='To improve your Kaltura experience and provide you with the best service, Kaltura would like your consent to collect necessary data and information regarding your installation and use of Kaltura and analyze it to provide an upgraded and more stable platform and services. This information helps us understand what problems users encounter when using Kaltura, so we can improve the quality, performance, and security of the platform accordingly. To review what information is being collected, please read: http://www.kaltura.org/kaltura-qa-tracking/ . By allowing Kaltura to collect data about your installation, we may be able provide more effective assistance in the event that you encounter an installation issue. To allow Kaltura to track and analyze QA and support information, please enter your email. Type NO to disallow:' +++ POST_CONSENT='Thank you for helping making Kaltura better! To review what information is being collected, please read: http://www.kaltura.org/kaltura-qa-tracking/ .' ++ CONSENT_FILE=/opt/kaltura/bin/contact.rc ++ APACHE_DAEMON=httpd ++ MYSQL_DAEMON=mysqld ++ SPHINX_DAEMON=kaltura-sphinx ++ BATCH_DAEMON=kaltura-batch ++ MEMCACHE_DAEMON=memcached ++ MONIT_DAEMON=kaltura-monit ++ ALL_DAEMONS='httpd kaltura-sphinx kaltura-batch kaltura-monit memcached' ++ POST_INST_MAIL_SUBJECT='Your new Kaltura server is up! and 6 Quick Tips For Smooth Kaltura Maintenance' ++ POST_INST_MAIL_TMPL=/opt/kaltura/app/configurations/post_inst_mail
  • '[' 0 -lt 4 ']'
  • echo -e '\033[1;31mUsage: /opt/kaltura/bin/kaltura-db-config.sh [upgrade]\033[m' Usage: /opt/kaltura/bin/kaltura-db-config.sh [upgrade]
  • exit 1

— Reply to this email directly or view it onGitHub.[5270205__eyJzY29wZSI6Ik5ld3NpZXM6QmVhY29uIiwiZXhwaXJlcyI6MTcxNzgzOTAxNCwiZGF0YSI6eyJpZCI6Mjc0MzU3MzF9fQ==--f774aa7dd3a2f5 a08b4f87024e1f63bf262f418b.gif]

suhastnex commented 10 years ago

Hello Jess,

I want re install kaltura so I have killed all the kaltura processes and deleted /opt/kaltura directory and started with https://github.com/kaltura/platform-install-packages/blob/master/doc/install-kaltura-redhat-based.md#non-ssl-step-by-step-installation. But now it shows package kaltura-release-9.16.0-1.noarch is already installed.

Please let me know what is the steps to remove the kaltura installation so that I can again start with fresh.

Thanks Suhas

KalturaCommunity-zz commented 10 years ago

yum install kaltura-server

May the source be with you,

Jess Portnoy

Join us for Kaltura Connect 2014, June 16-18, NYC. Register today! http://connect.kaltura.com/registration

On Sun, 8 Jun 2014, suhastnex wrote:

Hello Jess,

I want re install kaltura so I have killed all the kaltura processes and deleted /opt/kaltura directory and started withhttps://github.com/kaltura/platform-install-packages/blob/master/doc/install-kaltura-redhat-based.md#non-ssl-step-by-step-install ation. But now it shows package kaltura-release-9.16.0-1.noarch is already installed.

Please let me know what is the steps to remove the kaltura installation so that I can again start with fresh.

Thanks Suhas

— Reply to this email directly or view it onGitHub.[2227038__eyJzY29wZSI6Ik5ld3NpZXM6QmVhY29uIiwiZXhwaXJlcyI6MTcxNzg0MjcyMiwiZGF0YSI6eyJpZCI6Mjc0MzU3MzF9fQ==--9241f380a4b5ea 142b35ed74ef2fb804a81f243e.gif]

suhastnex commented 10 years ago

The out put is

Package kaltura-server-9.16.0-1.noarch already installed and latest version Nothing to do

jessp01 commented 10 years ago

kaltura-drop-db.sh

yum remove "kaltura"

rm -rf /opt/kaltura

yum install kaltura-server

May the source be with you,

Jess Portnoy

-------- Original message -------- From: suhastnex notifications@github.com Date: To: kaltura/platform-install-packages platform-install-packages@noreply.github.com Cc: Jess Portnoy jess.portnoy@kaltura.com Subject: Re: [platform-install-packages] admin_console not found (#68)

The out put is

Package kaltura-server-9.16.0-1.noarch already installed and latest version Nothing to do

Thanks and Regards,Suhas Girgaonkar | Sr. PHP Developer |TechNex Technologies Pvt. Ltd. www.tnex.co.in http://www.tnex.co.in/ | (m) + 91 (898) 345 3832 Gtalk: suhasg@tnex.co.in | Skype: suhastnex Software Development | Design and Animation | Sales Services | IT Managed Services "Lets Learn, Enjoy & Grow Together with Technology - tNex "

On Sun, Jun 8, 2014 at 4:05 PM, KalturaCommunity notifications@github.com wrote:

yum install kaltura-server

May the source be with you,

Jess Portnoy

Join us for Kaltura Connect 2014, June 16-18, NYC. Register today! http://connect.kaltura.com/registration

On Sun, 8 Jun 2014, suhastnex wrote:

Hello Jess,

I want re install kaltura so I have killed all the kaltura processes and deleted /opt/kaltura directory and started withhttps:// github.com/kaltura/platform-install-packages/blob/master/doc/install-kaltura-redhat-based.md#non-ssl-step-by-step-install ation. But now it shows package kaltura-release-9.16.0-1.noarch is already installed.

Please let me know what is the steps to remove the kaltura installation so that I can again start with fresh.

Thanks Suhas

Reply to this email directly or view it onGitHub.[2227038__eyJzY29wZSI6Ik5ld3NpZXM6QmVhY29uIiwiZXhwaXJlcyI6MTcxNzg0MjcyMiwiZGF0YSI6eyJpZCI6Mjc0MzU3MzF9fQ==--9241f380a4b5ea 142b35ed74ef2fb804a81f243e.gif]

Reply to this email directly or view it on GitHub https://github.com/kaltura/platform-install-packages/issues/68#issuecomment-45433619 .

Reply to this email directly or view it on GitHubhttps://github.com/kaltura/platform-install-packages/issues/68#issuecomment-45433640.

suhastnex commented 10 years ago

Hello Jess

Now I started fresh installation I got a new error

find: `/opt/kaltura/app/plugins/monitor/nagios/config': No such file or directory

            Archving logs to /opt/kaltura/log/log_08_06_14_06_21.tar.gz...

cp: cannot stat `/opt/kaltura/log/*log': No such file or directory ERROR: /opt/kaltura/bin/kaltura-base-config.sh failed:( You can re-run it when the issue is fixed.

Please help Thanks Suhas

jessp01 commented 10 years ago

This directory is part of the kaltura-base package. rpm -q kaltura-base

gives what?

May the source be with you,

Jess Portnoy

Join us for Kaltura Connect 2014, June 16-18, NYC. Register today! http://connect.kaltura.com/registration

On Sun, 8 Jun 2014, suhastnex wrote:

Hello Jess

Now I started fresh installation I got a new error

find: `/opt/kaltura/app/plugins/monitor/nagios/config': No such file or directory

        Archving logs to /opt/kaltura/log/log_08_06_14_06_21.tar.gz...

cp: cannot stat `/opt/kaltura/log/*log': No such file or directory ERROR: /opt/kaltura/bin/kaltura-base-config.sh failed:( You can re-run it when the issue is fixed.

Please help Thanks Suhas

— Reply to this email directly or view it onGitHub.[5270205__eyJzY29wZSI6Ik5ld3NpZXM6QmVhY29uIiwiZXhwaXJlcyI6MTcxNzg0NTc4MCwiZGF0YSI6eyJpZCI6Mjc0MzU3MzF9fQ==--27827ac492def4 fed612f5ec189c3978a57ede42.gif]

suhastnex commented 10 years ago

it gives kaltura-base-9.16.0-1.noarch

KalturaCommunity-zz commented 10 years ago

[root@ce-front0 ~]# rpm -qf /opt/kaltura/app/plugins/monitor/nagios/config kaltura-base-9.16.0-1.noarch

Is this not the output in your case? Also:

[root@ce-front0 ~]# rpm -ql kaltura-base | grep /opt/kaltura/app/plugins/monitor/nagios/config /opt/kaltura/app/plugins/monitor/nagios/config /opt/kaltura/app/plugins/monitor/nagios/config/commands.cfg.template /opt/kaltura/app/plugins/monitor/nagios/config/host.@MACHINE_NAME@.cfg.template /opt/kaltura/app/plugins/monitor/nagios/config/hostgroups.cfg.template /opt/kaltura/app/plugins/monitor/nagios/config/servicegroup.cfg.template /opt/kaltura/app/plugins/monitor/nagios/config/services.cfg.template

May the source be with you,

Jess Portnoy

Join us for Kaltura Connect 2014, June 16-18, NYC. Register today! http://connect.kaltura.com/registration

On Sun, 8 Jun 2014, suhastnex wrote:

it gives kaltura-base-9.16.0-1.noarch

— Reply to this email directly or view it onGitHub.[2227038__eyJzY29wZSI6Ik5ld3NpZXM6QmVhY29uIiwiZXhwaXJlcyI6MTcxNzg0NjIzMywiZGF0YSI6eyJpZCI6Mjc0MzU3MzF9fQ==--1d2a86dbeceab1 fb4915a19d04c11fda3757a39e.gif]

suhastnex commented 10 years ago

Yes it is. I am getting same out put. But why I am not table to set up.

Thanks, Suhas

suhastnex commented 10 years ago

The out put is

[root@cloud-server-02 ~]# rpm -ql kaltura-base | grep /opt/kaltura/app/plugins/monitor/nagios/config /opt/kaltura/app/plugins/monitor/nagios/config /opt/kaltura/app/plugins/monitor/nagios/config/commands.cfg.template /opt/kaltura/app/plugins/monitor/nagios/config/host.@MACHINE_NAME@.cfg.template /opt/kaltura/app/plugins/monitor/nagios/config/hostgroups.cfg.template /opt/kaltura/app/plugins/monitor/nagios/config/servicegroup.cfg.template /opt/kaltura/app/plugins/monitor/nagios/config/services.cfg.template

Thanks Suhas

suhastnex commented 10 years ago

Hello Jess

Do you have VMWare Image for Kaltura CE 6?

Thanks Suhas

suhastnex commented 10 years ago

Hello Jess,

Can you list commands to restart all the kaltura basic services

Thanks Suhas

jessp01 commented 10 years ago

Hi,

Restart all under /etc/init.d/kaltura-*

May the source be with you,

Jess Portnoy

Join us for Kaltura Connect 2014, June 16-18, NYC. Register today! http://connect.kaltura.com/registration

On Mon, 9 Jun 2014, suhastnex wrote:

Hello Jess,

Can you list commands to restart all the kaltura basic services

Thanks Suhas

— Reply to this email directly or view it onGitHub.[5270205__eyJzY29wZSI6Ik5ld3NpZXM6QmVhY29uIiwiZXhwaXJlcyI6MTcxNzkyNTQ1MSwiZGF0YSI6eyJpZCI6Mjc0MzU3MzF9fQ==--e44e68abc57ea5 ce2de06fb836088f3bac44f929.gif]

suhastnex commented 10 years ago

Hello Jess,

Please can you tell me the steps to change service url. Old url : dev-example.com new url : example.com

Thanks Suhas

suhastnex commented 10 years ago

Hello Jess,

It's urgent can you help me on this. I need to change the ServiceURL of the current installation. Can you provide the steps. Old url : dev-example.com new url : example.com

Thanks Suhas

jessp01 commented 10 years ago

Rerun kaltura-config-all.sh

May the source be with you,

Jess Portnoy

Join us for Kaltura Connect 2014, June 16-18, NYC. Register today! http://connect.kaltura.com/registration

On Tue, 10 Jun 2014, suhastnex wrote:

Hello Jess,

Please can you tell me the steps to change service url. Old url : dev-example.com new url : example.com

Thanks Suhas

— Reply to this email directly or view it onGitHub.[5270205__eyJzY29wZSI6Ik5ld3NpZXM6QmVhY29uIiwiZXhwaXJlcyI6MTcxODAzNDkwMywiZGF0YSI6eyJpZCI6Mjc0MzU3MzF9fQ==--e198b42a53d4b3 715b6e4c8e654b8d8b9199c8f6.gif]

suhastnex commented 10 years ago

Hello Jess,

As I was facing tough luck with fresh installation of Kaltura CE 6, I have copied the installed directory and all relevant files from another server (with different hostname) to my current server.

After copying files, I was able to take restart of services and get the KMC working. However admin console and few other places I am getting issues.

The reason for this could be that all the configuration files are current using the hostname of old server. Now I want to replace the old hostname by current/new hostname in all places of Kaltura setup.

Regards, Suhas

jessp01 commented 10 years ago

Just replace all under /opt/kaltura/app/configurations/*ini and reload apache.

I highly you install version 9.16 instead. CE6 will no longer receive support.

May the source be with you,

Jess Portnoy

Join us for Kaltura Connect 2014, June 16-18, NYC. Register today! http://connect.kaltura.com/registration

On Tue, 10 Jun 2014, suhastnex wrote:

Hello Jess,

As I was facing tough luck with fresh installation of Kaltura CE 6, I have copied the installed directory and all relevant files from another server (with different hostname) to my current server.

After copying files, I was able to take restart of services and get the KMC working. However admin console and few other places I am getting issues.

The reason for this could be that all the configuration files are current using the hostname of old server. Now I want to replace the old hostname by current/new hostname in all places of Kaltura setup.

Regards, Suhas

— Reply to this email directly or view it onGitHub.[5270205__eyJzY29wZSI6Ik5ld3NpZXM6QmVhY29uIiwiZXhwaXJlcyI6MTcxODA0MTI3OSwiZGF0YSI6eyJpZCI6Mjc0MzU3MzF9fQ==--27775e568544fc e6a8a738fcd294db1f2b363ab8.gif]

sadanandw commented 10 years ago

Hi Jess,

Need help with below questions,

While installing Kaltura - below command, yum install kaltura-server

We got below messages on console, Installation of kaltura-front 9.16.0 completed Please run

/opt/kaltura/bin/kaltura-front-config.sh [/path/to/answer/file]

To finalize the setup.

Installation of kaltura-sphinx 2.2.1 completed Please run

/opt/kaltura/bin/kaltura-sphinx-config.sh [/path/to/answer/file]

To finalize the setup.

Installation of kaltura-batch 9.16.0 completed Please run:

/opt/kaltura/bin/kaltura-batch-config.sh [/path/to/answer/file]

To finalize the setup.

Can you please help me with what argument should be passed as "Path to answer file"? I am finding it tough to understand what is answer file.

sadanandw commented 10 years ago

Hello,

Getting below error while installing Kaltura,

Configuring your Kaltura DB...

Checking MySQL version.. Ver 5.1.73 found compatible

CREATE USER kaltura; CREATE USER etl; CREATE DATABASE kaltura; ERROR 1548 (HY000) at line 5: Cannot load from mysql.proc. The table is probably corrupted

            Archving logs to /opt/kaltura/log/log_10_06_14_18_41.tar.gz...

Thanks

KalturaCommunity-zz commented 10 years ago

Hello,

Your MySQL DB is corrupted. I suggest you reinstall it.

May the source be with you,

Jess Portnoy

-------- Original message -------- From: sadanandw notifications@github.com Date: To: kaltura/platform-install-packages platform-install-packages@noreply.github.com Cc: Community Community@kaltura.com Subject: Re: [platform-install-packages] admin_console not found (#68)

Hello,

Getting below error while installing Kaltura,

Configuring your Kaltura DB...

Checking MySQL version.. Ver 5.1.73 found compatible

CREATE USER kaltura; CREATE USER etl; CREATE DATABASE kaltura; ERROR 1548 (HY000) at line 5: Cannot load from mysql.proc. The table is probably corrupted

        Archving logs to /opt/kaltura/log/log_10_06_14_18_41.tar.gz...

Thanks

Reply to this email directly or view it on GitHubhttps://github.com/kaltura/platform-install-packages/issues/68#issuecomment-45688758.