Issues with crashes and 500 errors in newer versions of Redmine (v1.4, etc.)

[ryanblock]

Had many, many issues getting this working with newer versions of Redmine, first starting with tinder not being bundled correctly and crashing the app (required manually adding gem "tinder", "~> 1.0" to the Redmine Gemfile). Once past that, though, submitting new Redmine issues results in a 500 page with no notification sent to Campfire.

Processing IssuesController#new (for 10.x.x.x at 2012-04-14 22:48:59) [GET]
  Parameters: {"project_id"=>"project", "action"=>"new", "controller"=>"issues"}
Rendering template within layouts/base
Rendering issues/new
Completed in 186ms (View: 172, DB: 1) | 200 OK [http://redmine/projects/project/issues/new]

Processing IssuesController#create (for 10.x.x.x at 2012-04-14 22:49:04) [POST]
  Parameters: {"project_id"=>"project", "action"=>"create", "authenticity_token"=>"XXXXX", "issue"=>{"start_date"=>"2012-04-14", "custom_field_values"=>{"5"=>"-"}, "estimated_hours"=>"", "parent_issue_id"=>"", "priority_id"=>"10", "is_private"=>"0", "done_ratio"=>"0", "assigned_to_id"=>"", "subject"=>"test", "tracker_id"=>"1", "due_date"=>"", "status_id"=>"1", "description"=>""}, "controller"=>"issues", "attachments"=>{"1"=>{"description"=>""}}, "watcher_multiple_group"=>"1,2,3"}
Sending email notification to: 

NoMethodError (undefined method `[]' for nil:NilClass):
  lib/redmine/hook.rb:63:in `send'
  lib/redmine/hook.rb:63:in `call_hook'
  lib/redmine/hook.rb:63:in `each'
  lib/redmine/hook.rb:63:in `call_hook'
  lib/redmine/hook.rb:60:in `tap'
  lib/redmine/hook.rb:60:in `call_hook'
  lib/redmine/hook.rb:141:in `call_hook'
  app/controllers/issues_controller.rb:149:in `create'
  /usr/lib/ruby/vendor_ruby/phusion_passenger/rack/request_handler.rb:96:in `process_request'
  /usr/lib/ruby/vendor_ruby/phusion_passenger/abstract_request_handler.rb:513:in `accept_and_process_next_request'
  /usr/lib/ruby/vendor_ruby/phusion_passenger/abstract_request_handler.rb:274:in `main_loop'
  /usr/lib/ruby/vendor_ruby/phusion_passenger/classic_rails/application_spawner.rb:321:in `start_request_handler'
  /usr/lib/ruby/vendor_ruby/phusion_passenger/classic_rails/application_spawner.rb:275:in `send'
  /usr/lib/ruby/vendor_ruby/phusion_passenger/classic_rails/application_spawner.rb:275:in `handle_spawn_application'
  /usr/lib/ruby/vendor_ruby/phusion_passenger/utils.rb:479:in `safe_fork'
  /usr/lib/ruby/vendor_ruby/phusion_passenger/classic_rails/application_spawner.rb:270:in `handle_spawn_application'
  /usr/lib/ruby/vendor_ruby/phusion_passenger/abstract_server.rb:357:in `__send__'
  /usr/lib/ruby/vendor_ruby/phusion_passenger/abstract_server.rb:357:in `server_main_loop'
  /usr/lib/ruby/vendor_ruby/phusion_passenger/abstract_server.rb:206:in `start_synchronously'
  /usr/lib/ruby/vendor_ruby/phusion_passenger/abstract_server.rb:180:in `start'
  /usr/lib/ruby/vendor_ruby/phusion_passenger/classic_rails/application_spawner.rb:149:in `start'
  /usr/lib/ruby/vendor_ruby/phusion_passenger/spawn_manager.rb:219:in `spawn_rails_application'
  /usr/lib/ruby/vendor_ruby/phusion_passenger/abstract_server_collection.rb:132:in `lookup_or_add'
  /usr/lib/ruby/vendor_ruby/phusion_passenger/spawn_manager.rb:214:in `spawn_rails_application'
  /usr/lib/ruby/vendor_ruby/phusion_passenger/abstract_server_collection.rb:82:in `synchronize'
  /usr/lib/ruby/vendor_ruby/phusion_passenger/abstract_server_collection.rb:79:in `synchronize'
  /usr/lib/ruby/vendor_ruby/phusion_passenger/spawn_manager.rb:213:in `spawn_rails_application'
  /usr/lib/ruby/vendor_ruby/phusion_passenger/spawn_manager.rb:132:in `spawn_application'
  /usr/lib/ruby/vendor_ruby/phusion_passenger/spawn_manager.rb:275:in `handle_spawn_application'
  /usr/lib/ruby/vendor_ruby/phusion_passenger/abstract_server.rb:357:in `__send__'
  /usr/lib/ruby/vendor_ruby/phusion_passenger/abstract_server.rb:357:in `server_main_loop'
  /usr/lib/ruby/vendor_ruby/phusion_passenger/abstract_server.rb:206:in `start_synchronously'
  /usr/share/phusion-passenger/helper-scripts/passenger-spawn-server:99

Rendering /var/www/redmine/public/500.html (500 Internal Server Error)

Versions:

Rails 2.3.14

[ianherbert]

+1 on this also had a lot of issues with the same configuration. Would be interested to know if it's still being support as well.

[carlosbrb]

+1

[kamui]

I'll try and take a look, but I don't use redmine currently so it might be hard for me to debug.

[kamui]

Can anyone provide more exception logs? Ruby version, redmine version, etc.