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kanryu / quickviewer

A image/comic viewer application for Windows, Mac and Linux, it can show images very fast
https://kanryu.github.io/quickviewer/
GNU General Public License v3.0
537 stars 64 forks source link

Crashing on a particular image since v1.1.5 #114

Closed anantoghosh closed 5 years ago

anantoghosh commented 5 years ago

It took me some time to diagnose this: But this particular image on my system is causing quickviewer to crash since v1.1.5 image: https://send.firefox.com/download/60ce9d0ec63b3fbd/#ZODUS2oi10V9hL059uI3Qw

Machine: Windows 10 x64 Pro 1903

Errors from the event viewer:

Windows cannot access the file  for one of the following reasons: there is a problem with the network connection, the disk that the file is stored on, or the storage drivers installed on this computer; or the disk is missing. Windows closed the program QuickViewer for folders/archives because of this error.

Program: QuickViewer for folders/archives
File: 

The error value is listed in the Additional Data section.
User Action
1. Open the file again. This situation might be a temporary problem that corrects itself when the program runs again.
2. If the file still cannot be accessed and
    - It is on the network, your network administrator should verify that there is not a problem with the network and that the server can be contacted.
    - It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer.
3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.
4. If the problem persists, restore the file from a backup copy.
5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for further assistance.

Additional Data
Error value: 00000000
Disk type: 0
Faulting application name: QuickViewer.exe, version: 1.1.6.0, time stamp: 0x5d146b4a
Faulting module name: QuickViewer.exe, version: 1.1.6.0, time stamp: 0x5d146b4a
Exception code: 0xc000001d
Fault offset: 0x00000000000ff32e
Faulting process id: 0x39c8
Faulting application start time: 0x01d5591432fd59b3
Faulting application path: D:\Apps\QuickViewer\QuickViewer.exe
Faulting module path: D:\Apps\QuickViewer\QuickViewer.exe
Report Id: f831eefc-cb72-454c-bfb9-bb0e29613850
Faulting package full name: 
Faulting package-relative application ID:

Quickviewer v1.1.4 worked fine

quickviewer

kanryu commented 5 years ago

I tried to open your file with QuickViewer-portable-1.1.5-x86 and QuickViewer-portable-1.1.6-x64, but it was able to be displayed normally. Abnormal termination could not be confirmed.

anantoghosh commented 5 years ago

hmm Ok, thank you. I'll see if I could find the reason for the crash.