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karlcswanson / micboard

Visual monitoring tool for network enabled Shure devices
https://micboard.io
MIT License
70 stars 18 forks source link

UHF-R not connecting #17

Closed dman776 closed 4 years ago

dman776 commented 4 years ago

I have attempted to connect to a few UHF-R receivers but have not been successful. I'm connecting ok to multiple axient receivers. Our UHF-R's work with Wireless Workbench using the same IP as I have configured for Micboard.

Is there a minimum firmware version needed to support UHF-R's?? My next next step is to tcpdump the IP traffic to one of the receivers to see the responses.

Any other thoughts?

dman776 commented 4 years ago

It looks like the Pi (192.168.1.15) is sending and rec traffic to the UHFR receiver (192.168.1.17). Micboard looks to be reporting RX_RECEIVER_COM_ERROR tcpdump_uhfr.txt

dman776 commented 4 years ago

Here is my config.json...

{ "groups": [ { "group": 1, "hide_charts": false, "slots": [ 1, 2, 3, 4, 5, 6 ], "title": "Left Screen" }, { "group": 2, "hide_charts": false, "slots": [ 7, 8, 9, 10, 11, 0 ], "title": "Right Screen" }, { "group": 3, "hide_charts": false, "slots": [ 22, 24, 0, 0, 0, 21, 23 ], "title": "Kerry Hallway" }, { "group": 4, "slots": [ 4 ], "title": "group 4" }, { "group": 5, "slots": [ 5 ], "title": "group 5" }, { "group": 6, "slots": [ 6 ], "title": "group 6" }, { "group": 7, "slots": [ 7 ], "title": "group 7" }, { "group": 8, "slots": [ 8 ], "title": "group 8" } ], "micboard_version": "0.8.5", "port": 8058, "slots": [ { "chan_name_raw": "Vox 1", "channel": 1, "extended_id": "Vocal 1", "extended_name": "Greg", "ip": "192.168.1.9", "slot": 1, "type": "axtd" }, { "chan_name_raw": "Vox 2", "channel": 2, "extended_id": "Vocal 2", "extended_name": "Janna", "ip": "192.168.1.9", "slot": 2, "type": "axtd" }, { "chan_name_raw": "Vox 3", "channel": 3, "extended_id": "Vocal 3", "extended_name": "Kristy", "ip": "192.168.1.9", "slot": 3, "type": "axtd" }, { "chan_name_raw": "Vox 4", "channel": 4, "extended_id": "Vocal 4", "extended_name": "Steven", "ip": "192.168.1.9", "slot": 4, "type": "axtd" }, { "chan_name_raw": "Vox 5", "channel": 1, "extended_id": "Vocal 5", "extended_name": "Josh", "ip": "192.168.1.13", "slot": 5, "type": "axtd" }, { "chan_name_raw": "Vox 6", "channel": 2, "extended_id": "Vocal 6", "extended_name": "Rekeshia", "ip": "192.168.1.13", "slot": 6, "type": "axtd" }, { "chan_name_raw": "Vox 7", "channel": 3, "extended_id": "Vocal 7", "extended_name": "Keaton", "ip": "192.168.1.13", "slot": 7, "type": "axtd" }, { "chan_name_raw": "Vox 8", "channel": 4, "extended_id": "Vocal 8", "extended_name": "Karsten", "ip": "192.168.1.13", "slot": 8, "type": "axtd" }, { "chan_name_raw": "Vox 9", "channel": 1, "extended_id": "Vocal 9", "extended_name": "Mackenzie", "ip": "192.168.1.11", "slot": 9, "type": "axtd" }, { "chan_name_raw": "Vox 10", "channel": 2, "extended_id": "Vocal 10", "extended_name": "Ric", "ip": "192.168.1.11", "slot": 10, "type": "axtd" }, { "chan_name_raw": "AcGtr 1", "channel": 3, "extended_id": "Acoustic 1", "extended_name": "Josh", "ip": "192.168.1.11", "slot": 11, "type": "axtd" }, { "chan_name_raw": "AcGtr 2", "channel": 4, "extended_id": "Acoustic 2", "ip": "192.168.1.11", "slot": 12, "type": "axtd" }, { "chan_name_raw": "Pack 1", "channel": 1, "extended_id": "Pack 1", "ip": "192.168.1.10", "slot": 13, "type": "axtd" }, { "chan_name_raw": "Pack 2", "channel": 2, "extended_id": "Pack 2", "ip": "192.168.1.10", "slot": 14, "type": "axtd" }, { "chan_name_raw": "Pack 3", "channel": 3, "extended_id": "Pack 3", "ip": "192.168.1.10", "slot": 15, "type": "axtd" }, { "chan_name_raw": "Pack 4", "channel": 4, "extended_id": "Pack 4", "ip": "192.168.1.10", "slot": 16, "type": "axtd" }, { "chan_name_raw": "Pack 5", "channel": 1, "extended_id": "Pack 5", "ip": "192.168.1.12", "slot": 17, "type": "axtd" }, { "chan_name_raw": "Pack 6", "channel": 2, "extended_id": "Pack 6", "ip": "192.168.1.12", "slot": 18, "type": "axtd" }, { "chan_name_raw": "Pack 7", "channel": 3, "extended_id": "Pack 7", "ip": "192.168.1.12", "slot": 19, "type": "axtd" }, { "chan_name_raw": "Pack 8", "channel": 4, "extended_id": "Pack 8", "ip": "192.168.1.12", "slot": 20, "type": "axtd" }, { "chan_name_raw": "MC 1", "channel": 1, "extended_id": "MC 1", "ip": "192.168.1.14", "slot": 21, "type": "axtd" }, { "chan_name_raw": "MC 2", "channel": 2, "extended_id": "MC 2", "ip": "192.168.1.14", "slot": 22, "type": "axtd" }, { "chan_name_raw": "MC 3", "channel": 3, "extended_id": "MC 3", "ip": "192.168.1.14", "slot": 23, "type": "axtd" }, { "chan_name_raw": "MC 4", "channel": 4, "extended_id": "MC 4", "ip": "192.168.1.14", "slot": 24, "type": "axtd" }, { "channel": 1, "ip": "192.168.1.17", "slot": 25, "type": "uhfr" }, { "channel": 2, "ip": "192.168.1.17", "slot": 26, "type": "uhfr" }, { "channel": 1, "ip": "192.168.1.18", "slot": 27, "type": "uhfr" }, { "channel": 2, "ip": "192.168.1.18", "slot": 28, "type": "uhfr" } ], "uuid": "c97ac1d0-5e0d-4f5b-a5c6-98bcbe8008e5" }

karlcswanson commented 4 years ago

I unfortunately don’t have access to any UHFRs to test with at the moment. The UHFR code hasn’t changed since the initial release as far as I can tell.

Can you verify that the clock is set? It will timeout if it doesn’t hear from a receiver in a certain amount of time.

I don’t think there has been a firmware update to the UHFRs since 2013.

I’ll be able to look closer at the code later tonight, have Christmas service starting soon.

On Sat, Dec 21, 2019 at 12:40 dman776 notifications@github.com wrote:

Here is my config.json...

{ "groups": [ { "group": 1, "hide_charts": false, "slots": [ 1, 2, 3, 4, 5, 6 ], "title": "Left Screen" }, { "group": 2, "hide_charts": false, "slots": [ 7, 8, 9, 10, 11, 0 ], "title": "Right Screen" }, { "group": 3, "hide_charts": false, "slots": [ 22, 24, 0, 0, 0, 21, 23 ], "title": "Kerry Hallway" }, { "group": 4, "slots": [ 4 ], "title": "group 4" }, { "group": 5, "slots": [ 5 ], "title": "group 5" }, { "group": 6, "slots": [ 6 ], "title": "group 6" }, { "group": 7, "slots": [ 7 ], "title": "group 7" }, { "group": 8, "slots": [ 8 ], "title": "group 8" } ], "micboard_version": "0.8.5", "port": 8058, "slots": [ { "chan_name_raw": "Vox 1", "channel": 1, "extended_id": "Vocal 1", "extended_name": "Greg", "ip": "192.168.1.9", "slot": 1, "type": "axtd" }, { "chan_name_raw": "Vox 2", "channel": 2, "extended_id": "Vocal 2", "extended_name": "Janna", "ip": "192.168.1.9", "slot": 2, "type": "axtd" }, { "chan_name_raw": "Vox 3", "channel": 3, "extended_id": "Vocal 3", "extended_name": "Kristy", "ip": "192.168.1.9", "slot": 3, "type": "axtd" }, { "chan_name_raw": "Vox 4", "channel": 4, "extended_id": "Vocal 4", "extended_name": "Steven", "ip": "192.168.1.9", "slot": 4, "type": "axtd" }, { "chan_name_raw": "Vox 5", "channel": 1, "extended_id": "Vocal 5", "extended_name": "Josh", "ip": "192.168.1.13", "slot": 5, "type": "axtd" }, { "chan_name_raw": "Vox 6", "channel": 2, "extended_id": "Vocal 6", "extended_name": "Rekeshia", "ip": "192.168.1.13", "slot": 6, "type": "axtd" }, { "chan_name_raw": "Vox 7", "channel": 3, "extended_id": "Vocal 7", "extended_name": "Keaton", "ip": "192.168.1.13", "slot": 7, "type": "axtd" }, { "chan_name_raw": "Vox 8", "channel": 4, "extended_id": "Vocal 8", "extended_name": "Karsten", "ip": "192.168.1.13", "slot": 8, "type": "axtd" }, { "chan_name_raw": "Vox 9", "channel": 1, "extended_id": "Vocal 9", "extended_name": "Mackenzie", "ip": "192.168.1.11", "slot": 9, "type": "axtd" }, { "chan_name_raw": "Vox 10", "channel": 2, "extended_id": "Vocal 10", "extended_name": "Ric", "ip": "192.168.1.11", "slot": 10, "type": "axtd" }, { "chan_name_raw": "AcGtr 1", "channel": 3, "extended_id": "Acoustic 1", "extended_name": "Josh", "ip": "192.168.1.11", "slot": 11, "type": "axtd" }, { "chan_name_raw": "AcGtr 2", "channel": 4, "extended_id": "Acoustic 2", "ip": "192.168.1.11", "slot": 12, "type": "axtd" }, { "chan_name_raw": "Pack 1", "channel": 1, "extended_id": "Pack 1", "ip": "192.168.1.10", "slot": 13, "type": "axtd" }, { "chan_name_raw": "Pack 2", "channel": 2, "extended_id": "Pack 2", "ip": "192.168.1.10", "slot": 14, "type": "axtd" }, { "chan_name_raw": "Pack 3", "channel": 3, "extended_id": "Pack 3", "ip": "192.168.1.10", "slot": 15, "type": "axtd" }, { "chan_name_raw": "Pack 4", "channel": 4, "extended_id": "Pack 4", "ip": "192.168.1.10", "slot": 16, "type": "axtd" }, { "chan_name_raw": "Pack 5", "channel": 1, "extended_id": "Pack 5", "ip": "192.168.1.12", "slot": 17, "type": "axtd" }, { "chan_name_raw": "Pack 6", "channel": 2, "extended_id": "Pack 6", "ip": "192.168.1.12", "slot": 18, "type": "axtd" }, { "chan_name_raw": "Pack 7", "channel": 3, "extended_id": "Pack 7", "ip": "192.168.1.12", "slot": 19, "type": "axtd" }, { "chan_name_raw": "Pack 8", "channel": 4, "extended_id": "Pack 8", "ip": "192.168.1.12", "slot": 20, "type": "axtd" }, { "chan_name_raw": "MC 1", "channel": 1, "extended_id": "MC 1", "ip": "192.168.1.14", "slot": 21, "type": "axtd" }, { "chan_name_raw": "MC 2", "channel": 2, "extended_id": "MC 2", "ip": "192.168.1.14", "slot": 22, "type": "axtd" }, { "chan_name_raw": "MC 3", "channel": 3, "extended_id": "MC 3", "ip": "192.168.1.14", "slot": 23, "type": "axtd" }, { "chan_name_raw": "MC 4", "channel": 4, "extended_id": "MC 4", "ip": "192.168.1.14", "slot": 24, "type": "axtd" }, { "channel": 1, "ip": "192.168.1.17", "slot": 25, "type": "uhfr" }, { "channel": 2, "ip": "192.168.1.17", "slot": 26, "type": "uhfr" }, { "channel": 1, "ip": "192.168.1.18", "slot": 27, "type": "uhfr" }, { "channel": 2, "ip": "192.168.1.18", "slot": 28, "type": "uhfr" } ], "uuid": "c97ac1d0-5e0d-4f5b-a5c6-98bcbe8008e5" }

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dman776 commented 4 years ago

Thanks Karl. We just finished our first Christmas service.

The firmware is the latest 1.171.0 I think. It is working on Wireless Workbench. I see the response traffic from it in the tcpdump that I attached to the ticket.

Not Shure what is happening.

Darryl

From: Karl Swanson notifications@github.com Reply-To: karlcswanson/micboard reply@reply.github.com Date: Saturday, December 21, 2019 at 3:55 PM To: karlcswanson/micboard micboard@noreply.github.com Cc: Darryl Quinn dman776@gmail.com, Author author@noreply.github.com Subject: Re: [karlcswanson/micboard] UHF-R not connecting (#17)

I unfortunately don’t have access to any UHFRs to test with at the moment. The UHFR code hasn’t changed since the initial release as far as I can tell.

Can you verify that the clock is set? It will timeout if it doesn’t hear from a receiver in a certain amount of time.

I don’t think there has been a firmware update to the UHFRs since 2013.

I’ll be able to look closer at the code later tonight, have Christmas service starting soon.

On Sat, Dec 21, 2019 at 12:40 dman776 notifications@github.com wrote:

Here is my config.json...

{ "groups": [ { "group": 1, "hide_charts": false, "slots": [ 1, 2, 3, 4, 5, 6 ], "title": "Left Screen" }, { "group": 2, "hide_charts": false, "slots": [ 7, 8, 9, 10, 11, 0 ], "title": "Right Screen" }, { "group": 3, "hide_charts": false, "slots": [ 22, 24, 0, 0, 0, 21, 23 ], "title": "Kerry Hallway" }, { "group": 4, "slots": [ 4 ], "title": "group 4" }, { "group": 5, "slots": [ 5 ], "title": "group 5" }, { "group": 6, "slots": [ 6 ], "title": "group 6" }, { "group": 7, "slots": [ 7 ], "title": "group 7" }, { "group": 8, "slots": [ 8 ], "title": "group 8" } ], "micboard_version": "0.8.5", "port": 8058, "slots": [ { "chan_name_raw": "Vox 1", "channel": 1, "extended_id": "Vocal 1", "extended_name": "Greg", "ip": "192.168.1.9", "slot": 1, "type": "axtd" }, { "chan_name_raw": "Vox 2", "channel": 2, "extended_id": "Vocal 2", "extended_name": "Janna", "ip": "192.168.1.9", "slot": 2, "type": "axtd" }, { "chan_name_raw": "Vox 3", "channel": 3, "extended_id": "Vocal 3", "extended_name": "Kristy", "ip": "192.168.1.9", "slot": 3, "type": "axtd" }, { "chan_name_raw": "Vox 4", "channel": 4, "extended_id": "Vocal 4", "extended_name": "Steven", "ip": "192.168.1.9", "slot": 4, "type": "axtd" }, { "chan_name_raw": "Vox 5", "channel": 1, "extended_id": "Vocal 5", "extended_name": "Josh", "ip": "192.168.1.13", "slot": 5, "type": "axtd" }, { "chan_name_raw": "Vox 6", "channel": 2, "extended_id": "Vocal 6", "extended_name": "Rekeshia", "ip": "192.168.1.13", "slot": 6, "type": "axtd" }, { "chan_name_raw": "Vox 7", "channel": 3, "extended_id": "Vocal 7", "extended_name": "Keaton", "ip": "192.168.1.13", "slot": 7, "type": "axtd" }, { "chan_name_raw": "Vox 8", "channel": 4, "extended_id": "Vocal 8", "extended_name": "Karsten", "ip": "192.168.1.13", "slot": 8, "type": "axtd" }, { "chan_name_raw": "Vox 9", "channel": 1, "extended_id": "Vocal 9", "extended_name": "Mackenzie", "ip": "192.168.1.11", "slot": 9, "type": "axtd" }, { "chan_name_raw": "Vox 10", "channel": 2, "extended_id": "Vocal 10", "extended_name": "Ric", "ip": "192.168.1.11", "slot": 10, "type": "axtd" }, { "chan_name_raw": "AcGtr 1", "channel": 3, "extended_id": "Acoustic 1", "extended_name": "Josh", "ip": "192.168.1.11", "slot": 11, "type": "axtd" }, { "chan_name_raw": "AcGtr 2", "channel": 4, "extended_id": "Acoustic 2", "ip": "192.168.1.11", "slot": 12, "type": "axtd" }, { "chan_name_raw": "Pack 1", "channel": 1, "extended_id": "Pack 1", "ip": "192.168.1.10", "slot": 13, "type": "axtd" }, { "chan_name_raw": "Pack 2", "channel": 2, "extended_id": "Pack 2", "ip": "192.168.1.10", "slot": 14, "type": "axtd" }, { "chan_name_raw": "Pack 3", "channel": 3, "extended_id": "Pack 3", "ip": "192.168.1.10", "slot": 15, "type": "axtd" }, { "chan_name_raw": "Pack 4", "channel": 4, "extended_id": "Pack 4", "ip": "192.168.1.10", "slot": 16, "type": "axtd" }, { "chan_name_raw": "Pack 5", "channel": 1, "extended_id": "Pack 5", "ip": "192.168.1.12", "slot": 17, "type": "axtd" }, { "chan_name_raw": "Pack 6", "channel": 2, "extended_id": "Pack 6", "ip": "192.168.1.12", "slot": 18, "type": "axtd" }, { "chan_name_raw": "Pack 7", "channel": 3, "extended_id": "Pack 7", "ip": "192.168.1.12", "slot": 19, "type": "axtd" }, { "chan_name_raw": "Pack 8", "channel": 4, "extended_id": "Pack 8", "ip": "192.168.1.12", "slot": 20, "type": "axtd" }, { "chan_name_raw": "MC 1", "channel": 1, "extended_id": "MC 1", "ip": "192.168.1.14", "slot": 21, "type": "axtd" }, { "chan_name_raw": "MC 2", "channel": 2, "extended_id": "MC 2", "ip": "192.168.1.14", "slot": 22, "type": "axtd" }, { "chan_name_raw": "MC 3", "channel": 3, "extended_id": "MC 3", "ip": "192.168.1.14", "slot": 23, "type": "axtd" }, { "chan_name_raw": "MC 4", "channel": 4, "extended_id": "MC 4", "ip": "192.168.1.14", "slot": 24, "type": "axtd" }, { "channel": 1, "ip": "192.168.1.17", "slot": 25, "type": "uhfr" }, { "channel": 2, "ip": "192.168.1.17", "slot": 26, "type": "uhfr" }, { "channel": 1, "ip": "192.168.1.18", "slot": 27, "type": "uhfr" }, { "channel": 2, "ip": "192.168.1.18", "slot": 28, "type": "uhfr" } ], "uuid": "c97ac1d0-5e0d-4f5b-a5c6-98bcbe8008e5" }

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karlcswanson commented 4 years ago

Were these devices recently added in or are they existing ones that stopped working? I have had another user with this same issue this past week.

So far I haven't seen anything changed in v0.85 that would affect UHFR.

If you load data.json via http://micboardIP:8058/data.json, do you see any raw data from the UHFR devices? Trying to determine if micboard is partially connecting and processing data or if it is just not connecting.

dman776 commented 4 years ago

there is no reference to the 2 uhf-r's in the data.json api output. I've never been able to get these UHF-R's to work

creativedamages commented 4 years ago

FWIW, my UHF-R’s we’re working fine on .8 but have been hit or miss with this same error on .8.5. Some days they work fine, some days I get the same error as the op.

Sent from my iPhone

On Dec 22, 2019, at 2:07 PM, dman776 notifications@github.com wrote:

 there is no reference to the 2 uhf-r's in the data.json api output. I've never been able to get these UHF-R's to work

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dman776 commented 4 years ago

wondering if this is a docker container UDP issue? I'm running the micboard server on a raspberry pi4 with docker and a micboard container. I'll test with the native OSX server.

karlcswanson commented 4 years ago

Thanks for the feedback @creativedamages. I haven't heard about the UHFR issue until last week. I developed micboard to monitor our ~24 channels of UHFR. After about a year, that was all swapped out for Axient Digital. Ill look around and see if I can get access to some hardware to test on.

@dman776, if you are able, can you try out the v0.8.0 and v0.8.5 mac apps? The same config should work for both. I am curious if v0.8.0 works with UHFR and v0.8.5 does not. That would narrow down the issue. Can you also close workbench? I don't think it would affect anything, but I'd like to see if a change there is causing the issue.

I know device discovery won't work with the current docker implementation. The container can't listen to packets on a multicast address. Not sure if it would affect the normal UDP packets.

dman776 commented 4 years ago

Update:

This is a Docker issue. The Mac native app works fine. There are issues with containers receiving UDP packets. Since the UHF-R’s are UDP protocol, they are affected. The Axient’s are TCP.

I’ll update with any findings after researching possible fixes for docker.

From: Karl Swanson notifications@github.com Reply-To: karlcswanson/micboard reply@reply.github.com Date: Monday, December 23, 2019 at 12:18 PM To: karlcswanson/micboard micboard@noreply.github.com Cc: Darryl Quinn dman776@gmail.com, Mention mention@noreply.github.com Subject: Re: [karlcswanson/micboard] UHF-R not connecting (#17)

Thanks for the feedback @creativedamageshttps://github.com/creativedamages. I haven't heard about the UHFR issue until last week. I developed micboard to monitor our ~24 channels of UHFR. After about a year, that was all swapped out for Axient Digital. Ill look around and see if I can get access to some hardware to test on.

@dman776https://github.com/dman776, if you are able, can you try out the v0.8.0 and v0.8.5 mac apps? The same config should work for both. I am curious if v0.8.0 works with UHFR and v0.8.5 does not. That would narrow down the issue. Can you also close workbench? I don't think it would affect anything, but I'd like to see if a change there is causing the issue.

I know device discovery won't work with the current docker implementation. The container can't listen to packets on a multicast address. Not sure if it would affect the normal UDP packets.

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creativedamages commented 4 years ago

Our server is running on Mac OS. So maybe you are onto part of the problem but seems to not be a complete answer.

Sent from my iPhone

On Dec 23, 2019, at 11:37 PM, dman776 notifications@github.com wrote:

Update:

This is a Docker issue. The Mac native app works fine. There are issues with containers receiving UDP packets. Since the UHF-R’s are UDP protocol, they are affected. The Axient’s are TCP.

I’ll update with any findings after researching possible fixes for docker.

From: Karl Swanson notifications@github.com Reply-To: karlcswanson/micboard reply@reply.github.com Date: Monday, December 23, 2019 at 12:18 PM To: karlcswanson/micboard micboard@noreply.github.com Cc: Darryl Quinn dman776@gmail.com, Mention mention@noreply.github.com Subject: Re: [karlcswanson/micboard] UHF-R not connecting (#17)

Thanks for the feedback @creativedamageshttps://github.com/creativedamages. I haven't heard about the UHFR issue until last week. I developed micboard to monitor our ~24 channels of UHFR. After about a year, that was all swapped out for Axient Digital. Ill look around and see if I can get access to some hardware to test on.

@dman776https://github.com/dman776, if you are able, can you try out the v0.8.0 and v0.8.5 mac apps? The same config should work for both. I am curious if v0.8.0 works with UHFR and v0.8.5 does not. That would narrow down the issue. Can you also close workbench? I don't think it would affect anything, but I'd like to see if a change there is causing the issue.

I know device discovery won't work with the current docker implementation. The container can't listen to packets on a multicast address. Not sure if it would affect the normal UDP packets.

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karlcswanson commented 4 years ago

@creativedamages is your firewall on? UHFR UDP behavior might be a little different.

@dman776 Glad you got it working. Let me know what you find out about Docker.

I received a picture this week from a user with 26 channels of UHF-R. I checked in tonight, he's been using it on a Raspberry Pi and hasn't seen these issues.