karlcswanson / micboard

Visual monitoring tool for network enabled Shure devices
https://micboard.io
MIT License
70 stars 18 forks source link

Fix PSM1000 device ID in documentation #9

Closed creativedamages closed 5 years ago

creativedamages commented 5 years ago

Failed to open page. Log file shows it's been trying to open data.json with no luck. One computer is doing it that was working previously and a second computer that is a fresh install.

karlcswanson commented 5 years ago

Can you post your config.json file? An error in there will prevent Micboard from launching.

If you edited config.json with TextEdit, make sure that Edit > Substitutions > Smart Quotes is turned off. This feature changes quotes do directional quotes. This creates an invalid JSON file that Micboard can't read.

creativedamages commented 5 years ago

I figured that was the case but what threw me was when it happened on a second machine without touching the config. Attached is my file. config.json.zip

karlcswanson commented 5 years ago

channel refers to the channel on the receiver. It should go 1, 2, 3, 4, 1, 2, 3, 4, 1, 2, 1, 2, 1, 2, 1, 2...

creativedamages commented 5 years ago

Oh duh. Ok I fixed that, still no luck.

karlcswanson commented 5 years ago

Can you past the output of the log file?

creativedamages commented 5 years ago

micboard.log

creativedamages commented 5 years ago

FWIW: Interestingly.. the "about" won't open either. just an empty window. no content.

karlcswanson commented 5 years ago

can you ping localhost?

If you can't, turn on filesharing in system preferences and relaunch micboard.

creativedamages commented 5 years ago

I can ping localhost even with file sharing turned off. I turned it on and relaunched micboard but it still isn't working.

karlcswanson commented 5 years ago

It looks like the web server process is stopping. It can't resolve itself.

Whats in /etc/hosts?

2019-09-05 21:02:16,692 ERROR:Uncaught exception GET /data.json (::1)
HTTPServerRequest(protocol='http', host='localhost:8058', method='GET', uri='/data.json', version='HTTP/1.1', remote_ip='::1')
Traceback (most recent call last):
  File "tornado/web.py", line 1697, in _execute
  File "tornado_server.py", line 57, in get
  File "tornado_server.py", line 38, in micboard_json
  File "tornado_server.py", line 26, in localURL
socket.gaierror: [Errno 8] nodename nor servname provided, or not known
2019-09-05 21:02:16,694 ERROR:500 GET /data.json (::1) 5.74ms
2019-09-05 21:17:42,009 DEBUG:write: 192.168.6.113 data: < GET 1 CHAN_NAME >
creativedamages commented 5 years ago

Host Database

#

localhost is used to configure the loopback interface

when the system is booting. Do not change this entry.

127.0.0.1 localhost 255.255.255.255 broadcasthost ::1 localhost

On Sep 6, 2019, at 9:02 PM, Karl Swanson notifications@github.com wrote:

It looks like the web server process is stopping. It can't resolve itself.

Whats in /etc/hosts?

2019-09-05 21:02:16,692 ERROR:Uncaught exception GET /data.json (::1) HTTPServerRequest(protocol='http', host='localhost:8058', method='GET', uri='/data.json', version='HTTP/1.1', remote_ip='::1') Traceback (most recent call last): File "tornado/web.py", line 1697, in _execute File "tornado_server.py", line 57, in get File "tornado_server.py", line 38, in micboard_json File "tornado_server.py", line 26, in localURL socket.gaierror: [Errno 8] nodename nor servname provided, or not known 2019-09-05 21:02:16,694 ERROR:500 GET /data.json (::1) 5.74ms 2019-09-05 21:17:42,009 DEBUG:write: 192.168.6.113 data: < GET 1 CHAN_NAME > — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/karlcswanson/micboard/issues/9?email_source=notifications&email_token=ALF2NKXFTAKIHILGK75NTY3QIL4SLA5CNFSM4IUNM2S2YY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGOD6EMNDY#issuecomment-529057423, or mute the thread https://github.com/notifications/unsubscribe-auth/ALF2NKUW3TMRRL2XEU5WQN3QIL4SLANCNFSM4IUNM2SQ.

karlcswanson commented 5 years ago

Can you try this?

creativedamages commented 5 years ago

If I'm doing it right it's not fixing it.

karlcswanson commented 5 years ago

Sorry about the hassle. I think i have a temporary fix, what version of MacOS are you running?

creativedamages commented 5 years ago

No sweat! I love helping to troubleshoot. I’m grateful for your time helping the Church and beyond. This system is Mojave 10.14.6. The other system I was trying I think was Yosemite but I’m away from the office now to verify.

On Sep 6, 2019, at 11:06 PM, Karl Swanson notifications@github.com wrote:

Sorry about the hassle. I think i have a temporary fix, what version of MacOS are you running?

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karlcswanson commented 5 years ago

Lets give this build a try

https://micboard.io/builds/Micboard%20Server-0.8.5-mac.zip

creativedamages commented 5 years ago

No luck. If a reboot is in order I can try that in an hour or so.

On Sep 6, 2019, at 11:12 PM, Karl Swanson notifications@github.com wrote:

Lets give this build a try

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karlcswanson commented 5 years ago

Dang. I’ll pull out a 10.14 image this weekend to test with. 2 more things to double check. Is the firewall off? Does http://127.0.0.1:8058 work?

On Fri, Sep 6, 2019 at 22:15 creativedamages notifications@github.com wrote:

No luck. If a reboot is in order I can try that in an hour or so.

On Sep 6, 2019, at 11:12 PM, Karl Swanson notifications@github.com wrote:

Lets give this build a try

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creativedamages commented 5 years ago

Firewall is off. Unfortunately the IP hyperlink didn’t work either. Crazy that this was working fine till today. Config file is the only thing I changed. If you ever want to teamviewer in we can set that up.

On Sep 6, 2019, at 11:26 PM, Karl Swanson notifications@github.com wrote:

Dang. I’ll pull out a 10.14 image this weekend to test with. 2 more things to double check. Is the firewall off? Does http://127.0.0.1:8058 work?

On Fri, Sep 6, 2019 at 22:15 creativedamages notifications@github.com wrote:

No luck. If a reboot is in order I can try that in an hour or so.

On Sep 6, 2019, at 11:12 PM, Karl Swanson notifications@github.com wrote:

Lets give this build a try

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karlcswanson commented 5 years ago

So it was working before? Can you delete or rename the log file and restart micboard. What are the contents of the log file after the restart?

On Fri, Sep 6, 2019 at 22:29 creativedamages notifications@github.com wrote:

Firewall is off. Unfortunately the IP hyperlink didn’t work either. Crazy that this was working fine till today. Config file is the only thing I changed. If you ever want to teamviewer in we can set that up.

On Sep 6, 2019, at 11:26 PM, Karl Swanson notifications@github.com wrote:

Dang. I’ll pull out a 10.14 image this weekend to test with. 2 more things to double check. Is the firewall off? Does http://127.0.0.1:8058 work?

On Fri, Sep 6, 2019 at 22:15 creativedamages notifications@github.com wrote:

No luck. If a reboot is in order I can try that in an hour or so.

On Sep 6, 2019, at 11:12 PM, Karl Swanson notifications@github.com wrote:

Lets give this build a try

https://micboard.io/builds/Micboard%20Server-0.8.5-mac.zip < https://micboard.io/builds/Micboard%20Server-0.8.5-mac.zip> — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub <

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creativedamages commented 5 years ago

Yea it was working a treat. Just tried that.. no output of any kind in new log file.

karlcswanson commented 5 years ago

Can you try ‘p10t’ for the device type for your IEMs?

On Fri, Sep 6, 2019 at 22:39 creativedamages notifications@github.com wrote:

Yea it was working a treat. Just tried that.. no output of any kind in new log file.

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creativedamages commented 5 years ago

And we're in business!

karlcswanson commented 5 years ago

Great! Sorry about that, I’ll get that fixed in documentation. Thanks for helping troubleshoot!

On Fri, Sep 6, 2019 at 22:44 creativedamages notifications@github.com wrote:

And we're in business!

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creativedamages commented 5 years ago

Np! Thanks again.

On Sep 6, 2019, at 11:46 PM, Karl Swanson notifications@github.com wrote:

Great! Sorry about that, I’ll get that fixed in documentation. Thanks for helping troubleshoot!

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And we're in business!

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