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karlsen-network / karlsen-mobile

Karlsen Mobile Wallet for Android and iOS
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Sending fails to any address #12

Open olefasting opened 1 month ago

olefasting commented 1 month ago

Describe the bug Attempts to transfer from the mobile app address to any other address fails with a toast message saying 'An error occurred. Please try again'. No more information is given.

To Reproduce Steps to reproduce the behavior:

  1. Press send button
  2. Press max or input any valid amount and a valid address (including 'karlsen:')
  3. Press send

Expected behavior The transfer is expected to go through as requested

Screenshots Not necessary

Desktop (please complete the following information):

Additional context None

Leon1777 commented 1 month ago

I just tested it, and everything is working fine on my end. Please double-check that your receiving address is correct. Also sometimes, VPNs can interfere.

olefasting commented 1 month ago

No connection issues or VPN that could be interfering and I have tried both WiFi and 5G. Any way I can get more info for you?

Leon1777 commented 1 month ago

Which seed phrase format are you using? Is it a 12-word, 24-word (old), or 24-word (new with unique derivation path)? Also could you navigate to Advanced -> Compound Transactions click Compound and let me know how many UTXOs you have?