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kartolo / direct_mail

it's an newsletter sending extension for the TYPO3 CMS
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Images in mail app of gmx are not displayed #291

Open claude27 opened 1 year ago

claude27 commented 1 year ago

Hello everybody,

images in the mail app of gmx are not displayed. Instead placeholders are displayed. In the browser web view the images are displayed correctly. Furthermore images of other newsletters are displayed correctly in the mail app of gmx. Has anybody an idear how to solve this problem?

claude27 commented 1 year ago

I solved it now for me by not embedding the images in the mail it self but loading from external. This seems meanwhile to be common.

Additionally I had to set config.absRefPrefix = https://www.domain.xy/ for every domain tree (multidomain website).

ineswillenbrock commented 1 year ago

Hi @claude27, welcome to the wired world of HTML mails and mail clients :) Other clients would block remote images, I believe one extreme is gmail: with a non-google account it blocks images from remote, whereas gmail with a google account does load them.

with regards to config.absRefPrefix: I believe... it should work with a site config and configured domain there. Did you test that and it did not work?

claude27 commented 1 year ago

Hi @ineswillenbrock, thank you. Yes I tested also config.absRefPrefix, but it didn't matter. I think the problem lays in the rendered format of the embedded images (base64).