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kasbert / OS-X-SAT-SMART-Driver

Max OS X kernel driver for providing access to external drive SMART data
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WD Drive Manager #15

Closed oliviergsuc closed 10 years ago

oliviergsuc commented 10 years ago

After installing the SAT SMART Driver, WD Drive Manager reported that all my RAID-1 had a failure of the second Hard Drive on the MyBook SE Enclosures (I have four Firewire800 enclosures connected to my MacMini). I am removing the driver to see if the WD Drive Manager reports that the enclosures are back to normal.

oliviergsuc commented 10 years ago

WD Drive Manager 3.1.0 (even though it says 2.3.1)

kasbert commented 10 years ago

I am afraid SAT-SMART-Driver is not compatible to WD Drive Manager, because it has its own kernel extension.

oliviergsuc commented 10 years ago

I followed the instructions to remove SAT-SMART driver and rebooted. It still does not work. I'll reinstall WD Drive manager to see if it works and report back.

On Mar 4, 2014, at 4:29, Jarkko Sonninen notifications@github.com wrote:

I am afraid SAT-SMART-Driver is not compatible to WD Drive Manager, because it has its own kernel extension.

— Reply to this email directly or view it on GitHub.

alvarnell commented 10 years ago

oliviergsuc wrote: WD Drive Manager 3.1.0 (even though it says 2.3.1)

I downloaded 3.1.0.14 from the WD website just now and it doesn't say 2.3.1 anywhere. I know that version 3.1 is required for Mavericks compatibility if that is what you are using. Perhaps you should download it again.

oliviergsuc commented 10 years ago

Thank you alvarnell. I will download it again. here is the thread on WDC about the issue with the version name. http://community.wd.com/t5/External-Drives-for-Mac/Drive-Manager-v3-1-0-shows-v2-3-1/td-p/646947. I'm on OSX 10.8.5 still.

alvarnell commented 10 years ago

Ah, I see it now. It's actually the version of a WDDriveManagerStatusMenu.app. There are several other components all seemingly with different versions from each other. They sure know how to confuse the users.

oliviergsuc commented 10 years ago

WD sure made a mess with their patch. At least it prevented the data from disappearing whenever updating to Maverick. But no words since November shows they think their work is done. So much for customer support, I guess.

Since my 4 external MyBook SE drives (Raid-1) are now showing "failures" of one of the two drives, I'm in the process of moving all my data to another Raid-1 - that does not use WD Drive manager. Once that's done I will tackle the re-install of the WD Drive manager software and see if it cures the "failures" indication.

Software Raid is not something I will experiment with ever again.

On Mar 4, 2014, at 22:16, Al Varnell notifications@github.com wrote:

Ah, I see it now. It's actually the version of a WDDriveManagerStatusMenu.app. There are several other components all seemingly with different versions from each other. They sure know how to confuse the users.

— Reply to this email directly or view it on GitHub.

ferebee commented 10 years ago

In my experience WD's software for the Mac has always been extremely buggy, not to mention largely useless. I would get as far away from it as possible.

If you need pieces of it to monitor or configure your enclosures, I would actually just make a USB boot drive with a known working combination of OS and WD software, and boot from that as necessary. Happily, SAT-SMART makes a lot of buggy drive manufacturer software unnecessary.

kasbert commented 10 years ago

It would now be possible to exclude certain enclosures based on usb vendor and product id. So if you prefer to use the WD driver instead, send me the ids.