Not sold separately not sticking

[wynterb]

I'm using Mix and Match plugin and I can select the Not Sold Separately on the variation, which does remove the variation from the product page, but while the product can be selected from the Mix and Match, it doesn't add it to the cart? Progressing to the Cart gives an error "Sorry, the configuration for "The Select Six Case" is no longer valid. Please edit your cart and try again." When I go to edit the product the Not Sold Separately is now deselected? Thanks for any thoughts!

[helgatheviking]

Hi thanks for reporting. Can you post your system status as a code block (so use three backticks)?

[wynterb]

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`

[helgatheviking]

It is, thank you! I saw you replied in our help desk too.... I just wanted to know if you'd updated MNM before looking into this. But your above system status seems to confirm that. I'll see what I can find out.

[wynterb]

Ok thanks! Amazing.

When I first installed it, it worked perfectly! My client was so happy and so I’m not sure what happened.

[helgatheviking]

Looks like you found a bug in the variations display. Should be fixed now.... Please try downloading: https://github.com/kathyisawesome/wc-not-sold-separately/releases/download/2.2.0/wc-not-sold-separately-2.2.0.zip

[helgatheviking]

Oopps... hang on... found a small problem in the above.

[wynterb]

Incredible, thanks! Will be able to check in an hour, but really appreciate you taking, the time to solve my issue!

[helgatheviking]

ok, fixed my other issue. Should :crossed_fingers: work now.

[wynterb]

Back at my desk – removed and added the new version of the wc-not-sold-separately Version 2.2.0 Mix and Match is at Version 2.6.1

Unfortunately still not working?

Shall I send you a admin invite

Wynter Blathwayt • CREATIVE DIRECTOR Gyroscope London Ltd [signature_1071486023] +44-7515-953905<tel:+44-7515-953905>  [signature_2265236870] +44-20-81448694<tel:+44-20-81448694> [signature_3447033158] @.**@.>  [signature_1924476170] gyroscopegroup.co.uk [signature_3426126312]https://www.gyroscopegroup.co.uk/ [signature_2237470667]https://www.facebook.com/GyroscopeLDN/ [signature_3826700606] https://twitter.com/GyroscopeGRP/ [signature_3302447823] https://www.instagram.com/GyroscopeGRP/ [signature_787987721] https://www.linkedin.com/in/wynterblathwayt/ Gyroscope London LTD. Registered in England and Wales: 08919050

From: Kathy @.> Date: Tuesday, 19 December 2023 at 13:53 To: kathyisawesome/wc-not-sold-separately @.> Cc: Wynter Blathwayt @.>, Author @.> Subject: Re: [kathyisawesome/wc-not-sold-separately] Not sold separately not sticking (Issue #5)

ok, fixed my other issue. Should 🤞 work now.

— Reply to this email directly, view it on GitHubhttps://github.com/kathyisawesome/wc-not-sold-separately/issues/5#issuecomment-1862800268, or unsubscribehttps://github.com/notifications/unsubscribe-auth/ACPES6JZ7AICBIUSQ6BAFFTYKGL6ZAVCNFSM6AAAAABA25FUKWVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTQNRSHAYDAMRWHA. You are receiving this because you authored the thread.Message ID: @.***>

[wynterb]

Not sure if its possible but can I revisit an issues with the Mix and Match plugin - Not Sold Separately: Im not getting messages to say "Temporarily Unavailable" on the Mix and Match product - see screenshot.

Cheers Wynter

[helgatheviking]

Do you have the latest version of mnm (2.7.1 I think) and the latest of this? Some tweaks were made to not throw notices on php8.2

[wynterb]

Yes - and I have the latest update of Not Sold Separately - see attachment - all of these products should be available so Im not sure - its quite possibly user error!

[helgatheviking]

the latest of Not Sold Separately is 2.4.0 which includes the fixes for php 8.2 compat. Your screenshot shows 2.3-beta1. Can you try updating and lemme know if you still have an issue?

[wynterb]

Perfect! Thanks _ I wonder why mine was saying it was a latest version - thanks for your help!

[helgatheviking]

Probably because this plugin doesn't serve any updates on its own to the WP dashboard like we're used to seeing. I attempted to add support for that via Git Updater so you could try installing the free version of that.

I'd like a better solution though... except it needs to be very very easy for me (unlike WordPress.org's repo).

[wynterb]

ok.. now I know its tricky Ill make a note to look here if anything isn't working!

[helgatheviking]

Just found you can watch this repo for releases:

On the main page, go to "Watch" button, select "Custom" and then "Releases". Then click "Apply". In theory, that should tell you when a new version is deployed.

[wynterb]

Hi Kathy – after what seems like lifetime - my customers have finally decided to move ahead with WooCommerce Mix and Match Products which I’ve been running on a test site for them and you installed Not Sold Separately for WooCommerce on that site for me to make the plugin work.

Now they’ve decided they want it on their live shop site – what’s the best way of adding the plugins to the live site? I can presumably disconnect the WooCommerce Mix and Match Products from the test site which is current until December, install the plugin on the live Domain and then reconnect the licence?

With the NSSfW plugin should I just grab a fresh copy from somewhere? Do I need to do anything else?

Cheers

Wynter

Wynter Blathwayt CREATIVE DIRECTOR Gyroscope London Ltd [https://www.gyroscopegroup.co.uk/emailimages/logo.png]https://www.gyroscopegroup.co.uk/ m. +44-7515-953905<tel:+44-7515-953905>  p. +44-0208-81448694<tel:+44-0208-81448694> e. @.**@.>  w. gyroscopegroup.co.ukhttp://gyroscopegroup.co.uk [Facebook]https://www.facebook.com/GyroscopeLDN/ [Twitter] https://twitter.com/GyroscopeGRP/ [Instagram] https://www.instagram.com/GyroscopeGRP/ [LinkedIn] https://www.linkedin.com/in/wynterblathwayt/ Gyroscope London LTD. Registered in England and Wales: 08919050

From: Kathy @.> Date: Friday, 24 May 2024 at 14:12 To: kathyisawesome/wc-not-sold-separately @.> Cc: Wynter Blathwayt @.>, Author @.> Subject: Re: [kathyisawesome/wc-not-sold-separately] Not sold separately not sticking (Issue #5)

the latest of Not Sold Separately is 2.4.0https://github.com/kathyisawesome/wc-not-sold-separately/releases/download/2.4.0/wc-not-sold-separately-2.4.0.zip which includes the fixes for php 8.2 compat. Your screenshot shows 2.3-beta1. Can you try updating and lemme know if you still have an issue?

— Reply to this email directly, view it on GitHubhttps://github.com/kathyisawesome/wc-not-sold-separately/issues/5#issuecomment-2129504564, or unsubscribehttps://github.com/notifications/unsubscribe-auth/ACPES6JNDRBTABRZKC2BZXLZD44D3AVCNFSM6AAAAABA25FUKWVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDCMRZGUYDINJWGQ. You are receiving this because you authored the thread.Message ID: @.***>

[helgatheviking]

Hi @wynterb nterb You can download the latest tagged version on the Releases page. No license is required for this.

As for Mix and Match itself, if you want to use the same license, you will need to disconnect your site from woocommerce.com and then reconnect the new site. You can contact support with a question about how to "manage your woocommerce.com account" if you get stuck.

[wynterb]

Thanks!

For somereason the layouts changed moving to the live site, but Im working on them now using Elementor templates

Do you know how to make the mobile version – it seems to be forcing a 2 column layout when I want it to swirch to single columns: https://lawsonsdryhills.co.nz/product/pick-mix/

Cheers

Wyntert

Wynter Blathwayt CREATIVE DIRECTOR Gyroscope London Ltd [https://www.gyroscopegroup.co.uk/emailimages/logo.png]https://www.gyroscopegroup.co.uk/ m. +44-7515-953905<tel:+44-7515-953905>  p. +44-0208-81448694<tel:+44-0208-81448694> e. @.**@.>  w. gyroscopegroup.co.ukhttp://gyroscopegroup.co.uk [Facebook]https://www.facebook.com/GyroscopeLDN/ [Twitter] https://twitter.com/GyroscopeGRP/ [Instagram] https://www.instagram.com/GyroscopeGRP/ [LinkedIn] https://www.linkedin.com/in/wynterblathwayt/ Gyroscope London LTD. Registered in England and Wales: 08919050

From: Kathy @.> Date: Tuesday, 13 August 2024 at 00:21 To: kathyisawesome/wc-not-sold-separately @.> Cc: Wynter Blathwayt @.>, Mention @.> Subject: Re: [kathyisawesome/wc-not-sold-separately] Not sold separately not sticking (Issue #5)

Hi @wynterbhttps://github.com/wynterb nterb You can download the latest tagged version on the Releaseshttps://github.com/kathyisawesome/wc-not-sold-separately/releases page. No license is required for this.

As for Mix and Match itself, if you want to use the same license, you will need to disconnect your site from woocommerce.com and then reconnect the new site. You can contact supporthttps://woocommerce.com/my-account/contact-support/ with a question about how to "manage your woocommerce.com account" if you get stuck.

— Reply to this email directly, view it on GitHubhttps://github.com/kathyisawesome/wc-not-sold-separately/issues/5#issuecomment-2285061260, or unsubscribehttps://github.com/notifications/unsubscribe-auth/ACPES6LTNKE5QW6AO7STYSDZRE7PLAVCNFSM6AAAAABA25FUKWVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDEOBVGA3DCMRWGA. You are receiving this because you were mentioned.Message ID: @.***>

[helgatheviking]

Would mine opening a support ticket? We'll be happy to help you. https://woocommerce.com/my-account/contact-support/

[wynterb]

Thanks – Actually Ive asked the client to approve as it is because they’ve added way too much Short Description so Ive turned off the Short description so the 2 column works not to bad for now. If they come back Ill open a tricket

Wynter Blathwayt CREATIVE DIRECTOR Gyroscope London Ltd [https://www.gyroscopegroup.co.uk/emailimages/logo.png]https://www.gyroscopegroup.co.uk/ m. +44-7515-953905<tel:+44-7515-953905>  p. +44-0208-81448694<tel:+44-0208-81448694> e. @.**@.>  w. gyroscopegroup.co.ukhttp://gyroscopegroup.co.uk [Facebook]https://www.facebook.com/GyroscopeLDN/ [Twitter] https://twitter.com/GyroscopeGRP/ [Instagram] https://www.instagram.com/GyroscopeGRP/ [LinkedIn] https://www.linkedin.com/in/wynterblathwayt/ Gyroscope London LTD. Registered in England and Wales: 08919050

From: Kathy @.> Date: Tuesday, 13 August 2024 at 13:09 To: kathyisawesome/wc-not-sold-separately @.> Cc: Wynter Blathwayt @.>, Mention @.> Subject: Re: [kathyisawesome/wc-not-sold-separately] Not sold separately not sticking (Issue #5)

Would mine opening a support ticket? We'll be happy to help you. https://woocommerce.com/my-account/contact-support/

— Reply to this email directly, view it on GitHubhttps://github.com/kathyisawesome/wc-not-sold-separately/issues/5#issuecomment-2286093441, or unsubscribehttps://github.com/notifications/unsubscribe-auth/ACPES6MBYJXA52LSG6DASKLZRHZOPAVCNFSM6AAAAABA25FUKWVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDEOBWGA4TGNBUGE. You are receiving this because you were mentioned.Message ID: @.***>

[helgatheviking]

FYI.. if you go to the Customizer > WooCommerce > Mix and Match you can disable "enhanced mobile layout" (admittedly a bit opinionated) and you should get something like this:

[wynterb]

Thanks so much – I’ll pass that on – I think they will want the bottles to display but I really appreciate the suggestion

Wynter Blathwayt CREATIVE DIRECTOR Gyroscope London Ltd [https://www.gyroscopegroup.co.uk/emailimages/logo.png]https://www.gyroscopegroup.co.uk/ m. +44-7515-953905<tel:+44-7515-953905>  p. +44-0208-81448694<tel:+44-0208-81448694> e. @.**@.>  w. gyroscopegroup.co.ukhttp://gyroscopegroup.co.uk [Facebook]https://www.facebook.com/GyroscopeLDN/ [Twitter] https://twitter.com/GyroscopeGRP/ [Instagram] https://www.instagram.com/GyroscopeGRP/ [LinkedIn] https://www.linkedin.com/in/wynterblathwayt/ Gyroscope London LTD. Registered in England and Wales: 08919050

From: Kathy @.> Date: Tuesday, 13 August 2024 at 14:24 To: kathyisawesome/wc-not-sold-separately @.> Cc: Wynter Blathwayt @.>, Mention @.> Subject: Re: [kathyisawesome/wc-not-sold-separately] Not sold separately not sticking (Issue #5)

FYI.. if you go to the Customizer > WooCommerce > Mix and Match you can disable "enhanced mobile layout" (admittedly a bit opinionated) and you should get something like this:

image.png (view on web)https://github.com/user-attachments/assets/e89a24a9-d32d-4981-bbd4-53e2c6fcf45d

— Reply to this email directly, view it on GitHubhttps://github.com/kathyisawesome/wc-not-sold-separately/issues/5#issuecomment-2286246690, or unsubscribehttps://github.com/notifications/unsubscribe-auth/ACPES6LXKT25F7WCQ3POZCTZRICIDAVCNFSM6AAAAABA25FUKWVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDEOBWGI2DMNRZGA. You are receiving this because you were mentioned.Message ID: @.***>