Camera locks up

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What steps will reproduce the problem?
Camera locks up randomly.

What is the expected output? What do you see instead?
First the display seems frozen, and buttons stop responding; after taking a 
shot, camera becomes completely unresponsive, and must remove batteries to 
switch it off.

What version of the product are you using?
20130414-02

Please provide any additional information below.

Original issue reported on code.google.com by eduardo....@gmail.com on 30 May 2013 at 10:06

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Issue 32 has been merged into this issue.

Original comment by eduardo....@gmail.com on 30 May 2013 at 10:07

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I think I have narrowed the cause of the issue to the overlay. The attached 
file is a modification of 20130414-02 but with all the overlay disabled; it was 
been very stable for me.

If it is also stable for everybody else, I will try to find the real cause of 
the issue.

Thanks.

Original comment by eduardo....@gmail.com on 30 May 2013 at 10:13

Attachments:

• AUTOEXEC.BIN

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Same for me, New user of 400Plus. 

 Used first time at a party, taking 300+ of RAW images. camera locked up under normal use 5-7 times in the session. All needing battery pull. 

 It locked up during  Shooting and playback. I'll do some more testing tonight. 

Original comment by SamOtisB...@googlemail.com on 3 Jun 2013 at 11:21

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@SamOtisBeard:

Could you try with the file attached to comment #2 in this issue, please? Many 
thanks!

Original comment by eduardo....@gmail.com on 3 Jun 2013 at 1:23

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No probs. Will do and report back! 

Original comment by SamOtisB...@googlemail.com on 3 Jun 2013 at 1:40

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Mine also crashed with 20130414-01 and 20130414-02. Currently using previously 
attached version. Tested with about 50 photos and no crashes since.

Before these I used 20120415-17 which also crashed time to time when opening 
card door or when changing the CF card.

Original comment by salasou...@gmail.com on 10 Jun 2013 at 6:00

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Issue 32 has been merged into this issue.

Original comment by eduardo....@gmail.com on 17 Jun 2013 at 4:43

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I can add that from my experience you see the random lockups when you attache 
the external flash 580ex II as i did test without the flash 300-400 shots 
without an issue but with the flash after several short when you play with the 
preview menu the camera will start locking up on you randomly and the only way 
to get out of a lockout is to get the battery out.

Original comment by ohad.isr...@gmail.com on 27 Jun 2013 at 11:20

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Attached file restores the overlay information, but adds a small delay when 
certain conditions meet; it seems to be working for me.

Original comment by eduardo....@gmail.com on 28 Jun 2013 at 11:11

Attachments:

• AUTOEXEC.BIN

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Thanks, so far looking good.

Original comment by ohad.isr...@nservicebus.com on 29 Jun 2013 at 2:34

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> Thanks, so far looking good.

Must confess I did not expect to fix the issues with the flash... But if you 
could reproduce the issue before, and it works now, this would be fantastic!

Original comment by eduardo....@gmail.com on 29 Jun 2013 at 8:52

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With your last file is working fine also for me. Thank you!!

Original comment by redeemer...@gmail.com on 29 Jun 2013 at 11:27

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I have just updated release 20130414-03, that contains the same fix as on 
comment #9 here; and it also updates Russian translation, by the way.

If there are no new reports of lock-ups, I will close the issue; thanks.

Original comment by eduardo....@gmail.com on 30 Jun 2013 at 10:51

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My Camera also locks up with the updated release 20130414-03.

It happens less often with 20130414-03 as with 20130414-01. 
Today the camera didn't respond two times. (I have taken 25 photos today) 

Original comment by neo...@googlemail.com on 5 Jul 2013 at 8:49

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I still have not found how to fix this issue, and I am afraid I will not have 
much time to spend on this in the short term. I have just released 20130414-04, 
that completely disables all overlay information, so at least we have some 
version that works. I hope to come back to this issue someday.

Original comment by eduardo....@gmail.com on 10 Jul 2013 at 8:44

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Thank you for your answer.

I will try 20130414-04 tomorrow and report wheather something has changed or 
not.

Original comment by neo...@googlemail.com on 10 Jul 2013 at 8:54

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I did not use any new "official" release but AUTOEXEC.BIN attached to this 
ticket in about 2000 additional shoots in holiday and it did not crash not even 
once.

Original comment by salasou...@gmail.com on 12 Jul 2013 at 8:31

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#17:

There are two AUTOEXEC.BIN files attached to this issue: one in post #2 and the 
other in post #9; which one did you test? I'm very interested to know which one 
did work for you; thanks!

And just for your information, the one in post #2 was released as 20130414-04, 
and the one in post #9 as 20130414-03 (yes, in inverse order).

Original comment by eduardo....@gmail.com on 12 Jul 2013 at 9:01

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Round 50 photos with 20130414-04 taken and no crash until now.

Original comment by neo...@googlemail.com on 12 Jul 2013 at 9:16

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Oh yeah, sorry. I was using the older one. I also posted initial test results 
in #6

Original comment by salasou...@gmail.com on 13 Jul 2013 at 12:14

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With the latest firmware, I've got 290 shots without any issue at all. Tried 
also bursts, it was good either.

Original comment by redeemer...@gmail.com on 14 Jul 2013 at 7:18

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I have take 336 shots with 20130414-04 without bug.
In the same time, i have crash after take 5-7 shots with an other cf card 
(20130414-03). The same crash appears on a third cf card with 20130414-02 after 
14 shots.

Original comment by thierry....@gmail.com on 19 Aug 2013 at 4:56