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kc9wwh / macOSUpgrade

Workflow for doing in-place upgrades.
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jamfHelper error #76

Closed qu1gl3s closed 5 years ago

qu1gl3s commented 5 years ago

Hi,

I've been trying to upgrade some of our clients from 10.11.6 to 10.13.6 and been seeing an issue with the part of the script that start the jamfHelper session to inform the user the installation is preparing.

The error I'm receiving is this:

2018-10-12 16:06:33.306 jamfHelper[4196:181406] CFPasteboardRef CFPasteboardCreate(CFAllocatorRef, CFStringRef) : failed to create global data

After some investigation, I found a Jamf Nation post mentioning this was an issue on 10.11 with jamfHelper.

https://www.jamf.com/jamf-nation/discussions/17457/jamfhelper-policy-error-failed-to-create-global-data

Any chance the workaround in that thread could be inputted to check if the machine is running 10.11 that it can run jamfHelper properly?

I'm looking at trying to add this functionality myself and if I'm happy with the results, I make a pull request of my changes for you to review.

Thanks!

kenchan0130 commented 5 years ago

@kc9wwh I don't familiar with jamfhelper of 10.11.

According to the jamf-nation post, we can execute the jamfhelper command as an executable user rather than the jamf agent user (root). Do you know anything about this?

kenchan0130 commented 5 years ago

This problem is the same as https://github.com/kc9wwh/macOSUpgrade/issues/24. Therefore, I will close this issue. Let us do the rest there.