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kcstarr / youtube-ratings-preview

Automatically exported from code.google.com/p/youtube-ratings-preview
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There is a black box underneath the thumbnails. #32

Closed GoogleCodeExporter closed 9 years ago

GoogleCodeExporter commented 9 years ago 
What version of the product are you using? Of which platform? Chrome,
Firefox, Safari, Android or iOS? On what operating system?

I am using the current version on my Windows 7 PC with Google Chrome.

What steps will reproduce the problem? Please include a URL of YouTube
where the bug can be seen, if it applies.

I don't know if YOU can reproduce the problem or if it is just on my end, but 
it is like that on all of the thumbnails that I have seen. Here is the link to 
the video shown in the picture though: 
http://www.youtube.com/watch?v=GSO0Z_loRA8

What is the expected output? What do you see instead?
The expected output is a ratings preview... It is kind of the name of the 
extension. Instead I see the weird black box thingy.

Thank you for reading this. I really appreciate the work that you put into this 
extension. I would donate, but I really can't. But you have my metaphorical 
donation for sure.

Original issue reported on code.google.com by Joshbe...@gmail.com on 21 Jan 2014 at 9:50

Attachments:

GoogleCodeExporter commented 9 years ago 
Thanks for the metaphorical donation, I'll have a metaphorical beer with that :)

About the bug, I'm unable to reproduce. Please give me more info:

1- When did it start to happen? Was it with the last update?
2- Please try to disable all other extensions to ensure it's not a 
compatibility issue.
3- Please try to clear the cache, or allow the extension to run in incognito 
mode and try it in an incognito tab.

4- If nothing helped, you need to send me the DOM code in order for me to 
research what's happening. For that:
a) Open the link you just provided me of that GTA5 video.
b) Right click anywhere on the page and click "Inspect element".
c) In the "Elements" tab, right click on the root node (the one that starts 
with "<html ") and click "Copy as HTML".
d) Paste the copied text into a text editor, save the file, and attach that 
file here.

Thanks for the report.

Original comment by cprcr...@gmail.com on 22 Jan 2014 at 12:22

GoogleCodeExporter commented 9 years ago 
[deleted comment]
GoogleCodeExporter commented 9 years ago 
1- It started right after the newest update. (The one where it asked to buy the 
new app). Although I remember it happening before, and I had to disable YTP for 
a while for it to stop.

2- I disabled the other extensions that I have, but that didn't work. I 
wouldn't think it would, though, considering that it worked before and all I 
have is Adblock.

3- I'm sorry, but I don't know how to run the extension in incognito mode. And 
I'm not going to clear my cache, I still wan't to have all of my saved 
passwords and such.

Enjoy your metaphorical beer.

Original comment by Joshbe...@gmail.com on 22 Jan 2014 at 1:37

Attachments:

GoogleCodeExporter commented 9 years ago 
To run in incognito mode:

1- Input chrome://extensions in the address bar and hit enter.
2- Find the extension and check the "Allow in incognito mode" checkbox.
3- Open an incognito tab with Ctrl+Shift+N.
4- Go to youtube.com in that incognito tab and see if it works okay.

If the incognito mode fixes the problem, clearing the cache in the regular mode 
should fix the issue.

If it doesn't, I'm afraid that it must be something related to your YouTube 
configuration, because nobody else reported the issue, which is unusual. I 
can't do more without seeing the problem myself in your computer.

Original comment by cprcr...@gmail.com on 22 Jan 2014 at 8:10

GoogleCodeExporter commented 9 years ago 
For reference: the problem seen in the DOM is that your YouTube is using some 
"yt-thumb-square" which I have never seen myself (but there are reference on 
the internet).

Original comment by cprcr...@gmail.com on 22 Jan 2014 at 8:11

GoogleCodeExporter commented 9 years ago 
I cleared my cache and it didn't do anything, however it did work on incognito 
mode. If it is a problem with my YouTube configuration, is there anything that 
I can do about it? I would really like to continue to use this extension.

Original comment by Joshbe...@gmail.com on 23 Jan 2014 at 12:04

Attachments:

GoogleCodeExporter commented 9 years ago 
Try to log out from YouTube and see if it works. Try to log in later (maybe 
restart the browser between every step).

If it doesn't work next thing to try should be delete all cookies and data (not 
only cache)

Original comment by cprcr...@gmail.com on 23 Jan 2014 at 12:23

GoogleCodeExporter commented 9 years ago 
Closing as unable to reproduce

Original comment by cprcr...@gmail.com on 22 Apr 2014 at 12:33