keep-network / tbtc-dapp

Deposit BTC and redeem TBTC
http://dapp.test.tbtc.network/
MIT License
33 stars 31 forks source link

Minting Step 4/5: Bitcoin was sent and System is stuck (10 hours) sending proof to sidechain - Lost funds at this point #324

Open ramaruro opened 3 years ago

ramaruro commented 3 years ago

The sytem got stuck at Step 4/5 of Minting for more than 10 hours. As far as I'm concerned, I lost my Bitcoin and I did not get an TBTC token. That is a very serious problem, as no user would use it again if this happens in Production. I don't know what needs to be improved/changed here, but it needs to be looked at, as this behavior is unacceptable in a production system.

Bitcoin Transaction - Bitcoin Lost so far: https://sochain.com/tx/BTCTEST/b8835dbe2ef28ce37c1453526891869fced1356c46fccf3ecf2b2a5ae22f7de5

Minting Step where it is stuck (10 hours+) https://dapp.test.tbtc.network/deposit/0xd018eddFfCd11b39015496afC0405977FE13567a/prove

image

Shadowfiend commented 3 years ago

Will dig* deeper with the URL. In the meantime, please attach logs when you get a chance. You should have a button in the footer that allows you to download them.

ramaruro commented 3 years ago

Attached is the log (file is inside the Word doc, I copied the content as well) Minting Log.docx

ramaruro commented 3 years ago

It finally went through, took 3 days... https://dapp.test.tbtc.network/deposit/0xd018eddFfCd11b39015496afC0405977FE13567a/congratulations