[🔌 Provider] ServiceNow ITSM

[Matvey-Kuk]

Describe the provider you want to add Provider for https://www.servicenow.com/products/itsm.html

Describe your use case I would love this provider to query all incidents, including metadata (participants, timeline, some other info?), as an event into Keep.

Are you already using Keep? Yes/No

Additional context This provider needs to fetch all incidents from the 3rd party retrospectively. I know that SNOW API is pretty complicated, and the configuration is not easy, so much attention will be paid to the documentation.

[Matvey-Kuk]

/bounty 20

[algora-pbc[bot]]

💎 $20 bounty • Keep (YC W23)

Steps to solve:

1. Start working: Comment /attempt #1261 with your implementation plan
2. Submit work: Create a pull request including /claim #1261 in the PR body to claim the bounty
3. Receive payment: 100% of the bounty is received 2-5 days post-reward. Make sure you are eligible for payouts

Thank you for contributing to keephq/keep!

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Attempt	Started (GMT+0)	Solution
🔴 @unworld11	Jun 24, 2024, 12:16:37 PM	WIP
🔴 @Anshgrover23	Jun 27, 2024, 10:55:06 AM	WIP

[unworld11]

can you assign this to me? @Matvey-Kuk

[unworld11]

/attempt #1261

Options

• Cancel my attempt

[unworld11]

i keep getting errors regarding google cloud not installed when i am trying to run unit tests, is there anything i should know that i am missing before running it locally

[talboren]

i keep getting errors regarding google cloud not installed when i am trying to run unit tests, is there anything i should know that i am missing before running it locally

@unworld11 are you trying to run the unit tests locally? have you ran poetry install or pip install . in Keep's directory?

[unworld11]

i did it locally, it's mostly google cloud dependency issues , when i am running it, i will try once again and get back to you.

[unworld11]

[Anshgrover23]

/attempt #1261

Options

• Cancel my attempt

[algora-pbc[bot]]

[!NOTE] The user @unworld11 is already attempting to complete issue #1261 and claim the bounty. We recommend checking in on @unworld11's progress, and potentially collaborating, before starting a new solution.

[algora-pbc[bot]]

@unworld11: Reminder that in 4 days the bounty will become up for grabs, so please submit a pull request before then 🙏

[Anshgrover23]

@Matvey-Kuk @talboren i have solved the errors of google.cloud.sql and passed the feautre plls check my pr

[unworld11]

@Anshgrover23 i am already working on this issue, the least you could do is to at least ask before you start working, what you did is not how open source works

[Anshgrover23]

@unworld11 sorry bro but I thought you are unable to solve that issue if u have any problem regarding that we can collaboratively work on that and split the bounty.

[Anshgrover23]

@unworld11 have u able to solved the issue bywtheway

[unworld11]

no still stuck on the google cloud issue, i have done the servicenow implementation, the testing is where i was stuck, are you using pytest for unit testing?

[Anshgrover23]

No I am using unittest for testing like this command python -m unittest discover

[Anshgrover23]

I mine also 16 errors are showing but not this one I have solved this one by making pip install google-cloud-sql-connector

[unworld11]

hey , can you review the errors i have @talboren

[unworld11]

@shahargl

[Matvey-Kuk]

@unworld11 I can't reproduce the GC issue you're mentioning, also I see that the PR is closed so marking the issue as available for attempts.

[algora-pbc[bot]]

The bounty is up for grabs! Everyone is welcome to /attempt #1261 🙌