keeps / dbptk-ui

DBPTK base UI for both Desktop and Enterprise
https://database-preservation.com
GNU Lesser General Public License v3.0
23 stars 9 forks source link

Metadata update failed #325

Open SRAAD33 opened 2 years ago

SRAAD33 commented 2 years ago

Description:

We are a french public archive institut and we are testing the free version of your software, to convert mdb file to siard. While adding descriptive metadata, we can't save the siard file. We have this message : DBPTK_error

Context:

Steps required to reproduce the bug:

  1. We have opened an mdb file
  2. We converted into the siard file
  3. We tried to update the metadata
  4. we can't save the metadata (cf : message error)

Attach any related screenshots below.

Attach any relevant logs below.

Find DBPTK Desktop logs at Help -> Logs menu. Find DBPTK Enterprise logs with docker logs command.

hmiguim commented 2 years ago

Hi,

Could you please provide the log file? The log file is available at Help -> Logs

SRAAD33 commented 2 years ago

dbvtk.log dbvtk-2022-07-26.0.log.gz

SRAAD33 commented 2 years ago

Hi, Did you have time to look the log? Thanks

luis100 commented 2 years ago

its seems you are using a remote Windows share mapped as a network drive, and Java is reporting it cannot find the D:\ filesystem. Maybe is a network problem, or a Java problem dealing with network drives, so I recommend you copy the content to the local drive and try again.