User test:(17-09-2017)

[Eslam3bed]

User conclusion

• Users name:

• Top three pain Points:

  1 - 2 - 3 -

• User profile:

  • Additional observations section:

[kefelhelou]

User Test:

• Users name: Supermarket Naser / Hamada

• Top three pain Points:

  1 - why needing to add customer address and email 2 - not clear to add multi debts in the same time

• User profile:

  education: graduate age: 28 social media usages: familiar with facebook , tweeter & instagram

  • Additional observations section:

    it's seems that he finds it easy to use just had trouble with adding multiple debts from the add debt page!

[kefelhelou]

User Test

• Users name: Supermarket Naser / Naser

• Top three pain Points:

  1 - Why the home page showing already a list of the existing customer when login. 2 - adding debts to the customer account.

• User profile:

  education : None . age:38 familiarity with web apps :not much ,just news websites and some social media networks (facebook)

  • Additional observations section:

    He didn't get the idea about the testing and it's just a prototype ,and he was trying to do other operations like search and deleting customer account and clear a customer balance.

  • Feedback:

    when asked if he can trust an application to manage his debt ? He said:'I can trust it 80-90% , however I'm gonna keep saving my debts on paper' and he was consider about security issues ,and is it hack-able!!