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keithlewiswk / excel-connector

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Unable to login, exception code 5103 #82

Open GoogleCodeExporter opened 8 years ago

GoogleCodeExporter commented 8 years ago 
What steps will reproduce the problem?
1. I installed the Excel Connector for Salesforce
2. Clicked on any of the options (for instance Table Query Wizard)
3. Prompted for ID and paswword. ID >> my ID, Password >> my password+security 
token, URL: https://www.salesforce.com/services/Soap/c/13.0 (default value, no 
idea of 
what it is).

What is the expected output? What do you see instead?
I am supposed connecting to SF, downloading the tables, I guess. Instead the 
following warning pops up: Error Generated by request::An internal server error 
has occured while processing your request. ExceptionCode : 5103

What version of the product are you using? On what operating system?  With
what Salesforce.com edition?
Professional edition. Win 7.

Please provide any additional information below.

Original issue reported on code.google.com by edoardo....@geoconcept.com on 1 Feb 2013 at 3:23

Attachments:

GoogleCodeExporter commented 8 years ago 
I am getting the same error when querying data. I can do a describe on a object 
fine, but get the 5103 exception if I try to retrieve any records. This just 
started happening last week.

Original comment by rob.sc...@lesssoftware.com on 6 Feb 2013 at 9:33

GoogleCodeExporter commented 8 years ago 
exact same problem here as well!

Original comment by derrick....@gmail.com on 7 Feb 2013 at 2:23

GoogleCodeExporter commented 8 years ago 
Hi, I was in touch with SF's Tech Support and I found out where the issue was. 
In my case, the SF version (Professional) isn't compatible with this connector 
(although I thought it was, as per several forums). Actually, in my case it 
never worked.

Original comment by edoardo....@geoconcept.com on 14 Feb 2013 at 12:42

GoogleCodeExporter commented 8 years ago 
[deleted comment]
GoogleCodeExporter commented 8 years ago 
I had similar trouble with this (Enterprise Edition), after struggling for two 
days to login, I removed the IP range from my profile and reset the security 
token. When I used it along with my password I was able to login. I hope this 
works for you.

Original comment by juher1...@gmail.com on 2 Dec 2014 at 11:03