If a user chooses to make the bank transfer later, there is no way for the user to refer back to the Nowala bank account.
Hypothesis
We believe having a way to re-access the Nowala bank account details
Will result in users having access to the bank account details
We will have confidence in processed when conversion from order placement to payment improves
Propose solution
Have an automated transaction email for order confirmation so users can refer back to the emails when looking for the bank account details.
[x] Create email template
[ ] Automate email based on trigger event using SendGrid
[ ] Start collecting first and last name from users
This is to be able to address the users in first name for transactional emails and dashboard
Considered alternatives
Provide access to the bank account details from the order history page.
Continue showing the bank account details until the payment has been confirmed.
What problem are we solving
If a user chooses to make the bank transfer later, there is no way for the user to refer back to the Nowala bank account.
Hypothesis
We believe having a way to re-access the Nowala bank account details Will result in users having access to the bank account details We will have confidence in processed when conversion from order placement to payment improves
Propose solution
Have an automated transaction email for order confirmation so users can refer back to the emails when looking for the bank account details.
Considered alternatives
Additional context