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kennethjiang / OctoPrint-Anywhere

MIT License
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Not showing up in Plugin Manager or launching Setup Wizard #90

Closed irmcdermott closed 5 years ago

irmcdermott commented 5 years ago

I'm brand new, so I apologize if this isn't the right place for this.

Since I'm new, I've installed the latest version of OctoPi, and I downloaded Octoprint Anywhere from the repository. The on screen dialog says it installed successfully, but the Setup Wizard doesn't open. I tried reinstalling and it tells me that it is already installed but forces a new install. It also is not showing up in my Plugin Manager list, or at the bottom of the left hand column of my settings page with the rest of my installed. Am I doing something wrong?

kennethjiang commented 5 years ago

Thank you for submitting this issue report and sorry for the problem you are experiencing.

Can you attach "octoprint.log" to this issue so I can take a look? You can find the log file by following this instruction: https://community.octoprint.org/t/where-can-i-find-octoprints-and-octopis-log-files/299

irmcdermott commented 5 years ago

octoprint.log

kennethjiang commented 5 years ago

Thank you @irmcdermott for sending me the log file. The log file revealed a weird error that seems to be caused by failure in python package management system.

Can you ssh to your OctoPi and run this command and post herewhat you see on the screen?

/home/pi/oprint/bin/python -m pip install backoff==1.4.3
irmcdermott commented 5 years ago

op anywhere.txt

kennethjiang commented 5 years ago

It looks like python module backoff was installed successfully. Can you restart OctoPi and see if OctoPrint Anywhere works correctly now?

irmcdermott commented 5 years ago

i restarted and it was showing up in my plugin manager, but not showing up on the left hand column underneath "Plugins" and still not getting any kind of Setup Wizard. Sorry! plugin_pluginmanager_console.log octoprint.log Capture

kennethjiang commented 5 years ago

Thank you @irmcdermott .

Your new log file shows that it's now failing at another python module. I'm pretty convince that it is caused by a strange python module management bug.

Please ssh to your Pi and run this command /home/pi/oprint/bin/python -m pip install raven picamera==1.13.

These should be the last dependencies that were somehow in corrupted state. After that you restart OctoPi and the OctoPrint Anywhere plugin should work correctly.

NeoRame commented 5 years ago

Same Problem here. i tried both commands... the result till now, i can see the plugin in the manager, but no wizzards starts and there is no plugi in in the plugin list in the bottom left hand corner.

plugin_pluginmanager_console.log octoprint.log

NeoRame commented 5 years ago

THANK You, find a solution. uninstalled raven and reinstalled anywhere as you mentioned here: https://github.com/kennethjiang/OctoPrint-Anywhere/issues/56#issuecomment-437495086

kennethjiang commented 5 years ago

Thank you @NeoRame . I already forgot that we ran into similar issues before! Definitely a weird bug in python module management and/or Pi.

irmcdermott commented 5 years ago

Thank you to both of you! Appears to be up and running now!