Closed jmccarley83 closed 11 months ago
I'm really sorry to hear that. There might be a small chance, but your data is probably lost :(
Some questions:
I suppose you don't have some recent CSV export from Eye Dropper directly so we can import it back?
Thank you for the quick reply! Yes, to all 3.
On Wed, May 10, 2023 at 5:49 AM Kepi @.***> wrote:
I'm really sorry to hear that. There might be a small chance, but your data is probably lost :(
Some questions:
- do you have Chrome synchronization turn on (logged in in chrome and setup synchronization)
- do you have synced chrome on any other device?
- do you have any backup of your computer, especially user data?
I suppose you don't have some recent CSV export from Eye Dropper directly so we can import it back?
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With backups - you should be able to restore your original Chrome profile (check chrome help for where to find it on your system) and there you should be able to access Eye Dropper again. Restoring only single dir with Chrome profile shoudl be sufficient. You can try it with network on first and if it works, you might be finished as it won't ovewrite from sync. If eye dropper gets overwritten again and color disappears, you can try to restore it with network off and export palettes first.
I suppose you already turned on that other device with chrome? If not, you might be able to save the day with starting your other device without internet (disable network somehow). Than start Chrome and check if you see original Eye Dropper there with your colors. Do not turn on Chrome before network is disabled. If you are successfull, you can export your palettes in CSV and we can check how to import them again.
Let's hope that restore from backup with network on works. If not, let me know and I'll try to find some way how to restore your data from export.
I hope you managed to restore lost colors. As there is no activity, I'm closing this issue.
Describe the bug
Eye Dropper was accidentally deleted from Chrome. Is there any way to restore the libraries I lost? I had 10 years worth of colors saved.
Expected Behavior
No response
Steps To Reproduce
No response
Screenshots
No response
Operating system
macOS
Browser version
Version 113.0.5672.63
Anything else?
No response