[HELP] Not recognizing "Hey Vector"

[juanmadelboca]

Describe the issue: I set up the server without any problem on my windows computer, changed the hostname and everything. After the setup I discover that my vector robot was responding to the "alexa" command without any troubles. And also to the map of knowledge and commands but only if i press the back button. I tryied a lot of different combinations and for some reason the "hey vector" only worked once after I set up everything after that no matter the tone, the voice or the person (even tried with google translate voice) it never work. What are you running wire-pod on?

• [OS]: Windows 11

Are you setting up a prod (regular) bot or a dev/OSKR (unlocked) bot? Is an ANKI one (99% sure is prod one) What steps have you tried?

• Reset vector
• set up wire pod
• power on/off vector
• power on/off server
• set up the server in a MacOS
• power on/off server
• Reset the wire pod serve on windows

(note: I will delete any issues which fit under this category but don't follow this template. I will not accept an "It's just not working!")

[kercre123]

"Hey Vector" recognition is done in the robot. Wire-pod handles the audio after "Hey Vector". Maybe try different English locales in Bot Settings

[towniehunter]

Have you activated the robot on the server? I've found it needs to be redone occasionally

[bryanajwells]

I was having this issue, then I reset the language to English using the UI. I dont know what language Vector was using but all good now.