ScreenBloom New Connection Issue

[luciahillrains]

Hello,

Apologies if I missed something that was obvious - I only saw an issue from 2017 with this issue but it was closed with no explanation.

This happens when I try to start screen bloom. I'm using Windows 10. I tried running it as Admin, I looked at the firewall settings and didn't see any issues.

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cx_Freeze: Python error in main script

Traceback (most recent call last): File "C:\Programming\Python\screenbloom\app\venv\lib\site-packages\cx_Freeze\initscripts\Console.py", line 27, in File "ScreenBloom.py", line 455, in File "C:\Programming\Python\screenbloom\app\modules\startup.py", line 40, in run File "C:\Programming\Python\screenbloom\app\modules\startup.py", line 63, in startup_checks File "C:\Programming\Python\screenbloom\app\modules\presets.py", line 122, in update_presets_if_necessary File "C:\Programming\Python\screenbloom\app\modules\hue_interface.py", line 46, in get_lights_list File "C:\Programming\Python\screenbloom\app\modules\hue_interface.py", line 118, in get_all_lights File "C:\Programming\Python\screenbloom\app\venv\lib\site-packages\requests\api.py", line 70, in get File "C:\Programming\Python\screenbloom\app\venv\lib\site-packages\requests\api.py", line 56, in request File "C:\Programming\Python\screenbloom\app\venv\lib\site-packages\requests\sessions.py", line 488, in request File "C:\Programming\Python\screenbloom\app\venv\lib\site-packages\requests\sessions.py", line 609, in send File "C:\Programming\Python\screenbloom\app\venv\lib\site-packages\requests\adapters.py", line 487, in send ConnectionError: HTTPConnectionPool(host='192.168.0.15', port=80): Max retries exceeded with url: /api/I3a0D0bNzsZjZvZp6QWPS4wqo5bvG06ugxJrTBLx/lights (Caused by NewConnectionError('<requests.packages.urllib3.connection.HTTPConnection object at 0x065CBED0>: Failed to establish a new connection: [Errno 10060] A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond',))

[kershner]

Hey there! Yeah this is a pretty general connection error.

Have you been using ScreenBloom previously and this is new behavior? Or is this error happening on your first attempt to launch the program?

It looks like maybe something in the presets.py file is complaining. I wonder if maybe you've recently added bulbs or your setup has changed in some way making the presets file no longer valid in some way?

If you think that's possible, just nuke your presets file and you should be good to go.

The file is located at: c:/Users/Username/AppData*/Roaming/screenBloom/screenBloom_presets.json

*You'll need to enable 'Show Hidden Files' to see this directory.

Let me know if the issue is still not resolved.

[thansen]

I am having the same issue(also started about 8 days ago). This however coincided with moving around a lot of network stuff and re-pairing hue lights. I nuked the presets.json file like you mentioned but the problem persists.

UPDATE: I previously tried to reinstall and it didn't fix anything. But after you pointing me to these files I deleted the whole screenBloom folder in AppData before attempting a new reinstall and this fixed my issue.

[kershner]

Ahh I bet it was the config file then. It stores the IP address of the Hub and uses that to connect, so if your networking situation changes and your Hub gets a new IP I think it will crash. Nuking the config file will force the program to go thru the re-pairing process and everything should be fixed.