url not supported

[freviriego]

Hi, ive installed your plugin successfully, and it works fine until i put the credentials on the CAS server. when the plugin tries to go to myurl.com/api/auth/ext i get a URL Not supported response. Any ideas? thanks in advance

[kevinoconnor7]

Can you give an example of the return url when it gets to api/auth/ext?

Make sure to sanitize it as needed.

[freviriego]

Hi Kevin , this is the url formed in the CAS server https://ws119.juntadeandalucia.es/cas-web/login?service=http%3A%2F%2Fwww.fimabis.org%2Ftickets%2Fapi%2Fauth%2Fext

when im logged in, it returns to http://www.fimabis.org/tickets/api/auth/ext and only get a response URL not supported . Its supossed to go to http://www.fimabis/tickets/scp, right? thanks

[kevinoconnor7]

It is supposed to go back to api/auth/ext where the CAS ticket will be checked before redirecting to the SCP.

Out of curiosity, are you using nginx? I found this bug report for osTicket that mentions this error happening API endpoints behind nginx: https://github.com/osTicket/osTicket-1.7/issues/538

If not, can I have some more details about your setup? What version of osTicket and what http server are you using?

[freviriego]

No nginx. osTicket (v1.9.12) is on a windows server 2012

[kevinoconnor7]

Are you serving the site via IIS or Apache?

[freviriego]

sorry i forgot to mention it , IIS

[kevinoconnor7]

Check out the linked issue. You have essentially the same issue, just with IIS rather than nginx. Technically osTicket only supports Apache, but you can get it work with others if you manually add the rewrite rules.

On Thu, Apr 14, 2016, 05:09 freviriego notifications@github.com wrote:

sorry i forgot to mention it , IIS

— You are receiving this because you commented.

Reply to this email directly or view it on GitHub https://github.com/kevinoconnor7/osTicket-auth-cas/issues/12#issuecomment-209840012

[freviriego]

hi kevin , ive changed my web.config as mentioned in the nginx issue, but still having the url not supported response. This time the url includes the CAS ticket. The other api works without problems.I can send tickets via http://www.fimabis.org/tickets/api/tickets.json this is the rule ive changed in the web.config. `

                <conditions>
                    <add input="{REQUEST_FILENAME}" matchType="IsFile"
                        ignoreCase="false" negate="true" />
                    <add input="{REQUEST_FILENAME}" matchType="IsDirectory"
                        ignoreCase="false" negate="true" />
                </conditions>
                <action type="Rewrite" url="{R:1}api/http.php/{R:2}"/>
            </rule>`

[kevinoconnor7]

I'm still thinking that this is an IIS issue, or just a general compatibility issue with osTicket and IIS. Either way, I don't have availability of a Windows Server to debug this on, so I can't provide a huge amount of guidance from here.