Open ShyamalaViswanathan opened 6 years ago
Hey @ShyamalaViswanathan!
Sorry for the delay in getting to this.
Generally that error means that the CAS client couldn't verify your ticket. This generally happens because the client couldn't connect to the CAS server. This generally happens due to:
HI, I have build the plugin from source and added it from the admin panel. Now I open the tool, which prompts me with the CAS login page. After authentication I am not redirected to the main page of OSTicket. It says, CAS Authentication failed, inspite of providing valid credentials.