kevinvincent / ha-wyzesense

A Home Assistant Component to interface with the WYZE Sense hub and sensor system
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Scan completed with no sensor found. #103

Closed sanmagal closed 4 years ago

sanmagal commented 4 years ago

I´ve got my HA running on a RPi. The Scan service seems to be working: when calling the service the receiver starts blinking but I´m not able to pair any of the sensors. Even thow the red led blinks 3 times I always get the notification " Scan completed with no sensor found."

RoldyBuffalo commented 4 years ago

You used the tool in the box for the sensor to press into the little hole in the bottom for 5 seconds? Using that tool, for 5 seconds on the sensor, will make the sensor blink 3 times red, then you know you can pair them. You have to do them relatively at the same time, but yea, the sensors need to be put into pairing mode too.

sanmagal commented 4 years ago

I´ve used the tool and the sensor led blinks red 3 times but still I get the notification "Scan completed with no sensor found."

RoldyBuffalo commented 4 years ago

Hmm, is the sensor near the hub? What is the position of the hub in the home compared to the sensor? Is it possible it's already linked? I'm not really sure bud, could be a couple things.

sanmagal commented 4 years ago

The same thing happens with the wyze app. The receiver blinks and th ewyze cam says it is ready to connect but the connection times out without success.

photinus commented 4 years ago

Sounds like you might have a bad dongle or sensors, try contacting Wyze support for a RMA?

On Sun, Feb 9, 2020, 3:40 AM sanmagal notifications@github.com wrote:

The same thing happens with the wyze app. The receiver blinks and th ewyze cam says it is ready to connect but the connection times out without success.

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sanmagal commented 4 years ago

Donne that. waiting for feedback

Sanches Magalhães urologiasanchesmagalhaes.pt www.linkedin/in/sanchesmagalhaes

No dia 09/02/2020, às 17:07, Will McCloskey notifications@github.com escreveu:

Sounds like you might have a bad dongle or sensors, try contacting Wyze support for a RMA?

On Sun, Feb 9, 2020, 3:40 AM sanmagal notifications@github.com wrote:

The same thing happens with the wyze app. The receiver blinks and th ewyze cam says it is ready to connect but the connection times out without success.

— You are receiving this because you are subscribed to this thread. Reply to this email directly, view it on GitHub https://github.com/kevinvincent/ha-wyzesense/issues/103?email_source=notifications&email_token=AC362MNEKTGZRYKE45BAZSLRB7TTRA5CNFSM4KSA34J2YY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGOELGJ5YA#issuecomment-583835360, or unsubscribe https://github.com/notifications/unsubscribe-auth/AC362MMFT2O4ACMVGRC6BZDRB7TTRANCNFSM4KSA34JQ .

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costr commented 4 years ago

For what it's worth; I was running into this issue as well. Another symptom that I had was that the receiver was showing an orange/yellow LED status most of the time.

It seems that my issue was that my Raspberry Pi 3 was under voltage. I used an appropriate power cable to fully test and so far so good. My devices have been added, are responsive, and the receiver shows a blue status LED constantly.

I'll update again if the symptoms return.

photinus commented 4 years ago

Seems like a hardware issue, not something we can fix in code

jshayden commented 4 years ago

I´ve got my HA running on a RPi. The Scan service seems to be working: when calling the service the receiver starts blinking but I´m not able to pair any of the sensors. Even thow the red led blinks 3 times I always get the notification " Scan completed with no sensor found."

I had this same issue. I fixed it by holding the button on the front of the receiver for 10s. Light started flashing orange/blue again. Ran the scan service, and things started working.