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kevinvincent / ha-wyzesense

A Home Assistant Component to interface with the WYZE Sense hub and sensor system
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Sensors not working at all #123

Open RyanWoirol opened 4 years ago

RyanWoirol commented 4 years ago

I've had my Wyze Sense hooked up for a month or two and had been running great. The other day I notice that the light on the bridge is yellow, which it's normally blue So I open the door and the sensor had no change in status, neither door.

I came on here to see if anyone else was having similar issues and saw some possible solutions. -I updated the bridge's firmware. No help. -I tried reinstalling and setting all back up. Multiple fails. -I've tried removing sensors and re-adding them. I can't actually remove one of them, it says the mac is wrong.

I can get the bridge light to turn blue, usually after a reinstall and restart, but the light will go yellow after 2-3 minutes. While it's blue I can sync my existing sensors, but the light still turns yellow and I lose everything.

Is there anyone that is having similar issues or any possible solutions??

RoldyBuffalo commented 4 years ago

Where are you pulling the MAC from that you're using to remove the sensor that is not working? I recently opened a ticket, I found my issue was (after updating the bridge, which you did) that having any, and I mean any sensors that are faulty, dead, out of range, or dropping connection bc of obstruction, it will REALLY piss off home assistant. I really think the repo owner needs to address some of these issues, bc it's was very apparent that A: Updating the bridge helped a lot of my issues but caused B: The issue I just stated.

But, the silver lining is that once I did update the bridge, and was able to remove any faulty sensors, it worked like it should. I'd definitely dig into that sensor you can't get removed again, something is up with that.

RyanWoirol commented 4 years ago

Within the states page, it has the mac number. Everytime I use the example service to remove it, I can remove one of my sensors, no problem, but the second one throws this error at me.

No sensor with mac 778737000000 found to remove

the actual mac number is 7787376, not sure why it replaces the 6 with 0's

Is there any other way of removing this faulty sensor then?