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kevinvincent / ha-wyzesense

A Home Assistant Component to interface with the WYZE Sense hub and sensor system
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I can't get the hub to load #93

Closed whyitsbob closed 4 years ago

whyitsbob commented 4 years ago

Hello I have installed HACS and added everything according to the instructions but I can't get the Hub to load so that I could add sensors. I am running HASSIO 0.104.3 on a Raspberry PI

My log shows

Error while setting up platform wyzesense Traceback (most recent call last): File "/usr/src/homeassistant/homeassistant/helpers/entity_platform.py", line 158, in _async_setup_platform await asyncio.wait_for(asyncio.shield(task), SLOW_SETUP_MAX_WAIT) File "/usr/local/lib/python3.7/asyncio/tasks.py", line 442, in wait_for return fut.result() File "/usr/local/lib/python3.7/concurrent/futures/thread.py", line 57, in run result = self.fn(*self.args, **self.kwargs) File "/config/custom_components/wyzesense/binary_sensor.py", line 76, in setup_platform _LOGGER.debug("Attempting to open connection to hub at " + config[CONF_DEVICE]) TypeError: can only concatenate str (not "NoneType") to str

My full log can be found at: https://pastebin.com/mW28Am5N

Thank you so much for your help

kevinvincent commented 4 years ago

Can you post what you have in your config file?

whyitsbob commented 4 years ago

Sure

binary_sensor:

I also tried device: "/dev/hidraw0” And device: "/dev/hidraw1”

The light never turns blue.

kevinvincent commented 4 years ago

can you shh into hassio and run dmesg | grep hidraw and post the result?

whyitsbob commented 4 years ago

~ $ dmesg | grep hidraw [ 0.868034] hidraw: raw HID events driver (C) Jiri Kosina [ 3.322760] hid-generic 0003:2222:0003.0001: input,hidraw0: USB HID v1.00 Keyboard [Macally Macally iKey ] on usb-3f980000.usb-1.1.2.1/input0

whyitsbob commented 4 years ago

Can you post what you have in your config file?

I also tried binary_sensor:

platform: wyzesense device: auto

kevinvincent commented 4 years ago

Interesting so hass.io isn't even finding the device. Try plugging the dongle into a different usb port. You can also try holding the button on the dongle (white square) for 10 seconds to reset it.

oriolism commented 4 years ago

I just had this problem and it looks like another usb device that was connected recently to my NUC was causing the problem.

whyitsbob commented 4 years ago

Problem solved. Hass.io couldn’t find the hub because I had it connected to the Pi with a USB 3.0 cable because the size of the hub blocks one of the ports. Once I plugged directly into the Pi and rebooted, it started working fine. I’ve successfully added sensors. Thanks for all your help.

kevinvincent commented 4 years ago

You're welcome! Yeah, some people have had issues with USB extenders and the like.