Error: No trigger property for alarm on item (Bugzilla Bug 432464)

[kewisch]

Bugzilla Bug 432464

Date: 2008-05-06T18:57:36+02:00 From: @blu28 Assigned To: nobody

Last updated: 2010-04-17T08:19:18+02:00

[kewisch]

Comment 3610923

Date: 2008-05-06 18:57:36 +0200 From: @blu28

User-Agent: Mozilla/5.0 (X11; U; SunOS sun4v; en-US; rv:1.8.1.15pre) Gecko/20080427 Firefox/2.0.0.15pre Build Identifier: Lightning 0.8

I do not receive any alarms for any events, and the error console shows these errors:

Error: No trigger property for alarm on item

Reproducible: Always

Steps to Reproduce: Start up calendar. Actual Results:
No Alarms displayed.

Expected Results:
Some notification at event alarm time.

[kewisch]

Comment 3610931

Date: 2008-05-06 19:01:33 +0200 From: Stefan Sitter [:ssitter] <ssitter@gmail.com>

Was the event created with Lightning or with some other application? Please export the event in question to iCalendar format and attach the resulting .ics file here.

[kewisch]

Comment 3611231

Date: 2008-05-06 21:38:40 +0200 From: @dbo

Brian, if you are expecting popup alarms on WCAP calendars, I need to disappoint you: The servers cannot reliably store X-props on recurring items, thus we cannot store the popup alarm acknowledge stamps for WCAP. I am migrating any alarm definition to an email alarm which is sent out by the server.

[kewisch]

Comment 3611807

Date: 2008-05-07 03:09:45 +0200 From: @blu28

I have no problem with alarms not working per se, although it is disappointing. However, even if they do not work by design, I should not be getting errors in the error console that say: "Error: No trigger property for alarm on item"

[kewisch]

Comment 3611984

Date: 2008-05-07 06:50:52 +0200 From: @dbo

So you are actually using WCAP?

[kewisch]

Comment 3612096

Date: 2008-05-07 09:20:59 +0200 From: @dbo

BTW: the WCAP popup bug is bug #380423.

[kewisch]

Comment 3612321

Date: 2008-05-07 13:37:29 +0200 From: @blu28

Yes, I am using WCAP, at least as far as I know. I presume so, since that is what is supported on the Java Calendar Server.

[kewisch]

Comment 3612645

Date: 2008-05-07 18:52:26 +0200 From: @dbo

Seems the returned ical data of the server is incomplete, because TRIGGER is required: http://tools.ietf.org/rfcmarkup?doc=draft-ietf-calsify-rfc2445bis-08#section-3.6.6

It's sensible to state those errors. The error is handled gracefully in the code, the VALARM is just filtered out. Thus I'd say there's nothing to fix on our side...

[kewisch]

Comment 3612893

Date: 2008-05-07 20:42:04 +0200 From: @blu28

I enabled wcap logging and looked at each of the items. They all do have TRIGGER entries. On the other hand they are all entries of type VTODO, if that makes a difference.

Here is one of the offending items:

BEGIN:VTODO UID:00000000000000000000000000000000434d2c43000004d00000042b000014ef DTSTAMP:20080507T183309Z SUMMARY:Call Bill Matheson x49375 DTSTART;VALUE=DATE:20051012 COMPLETED:20071106T184442Z CREATED:20051012T153115Z LAST-MODIFIED:20080419T054553Z PRIORITY:0 SEQUENCE:1 PERCENT-COMPLETE:100 CLASS:PUBLIC ORGANIZER;CN="Brian Utterback" ;X-NSCP-ORGANIZER-UID=blu ;X-S1CS-CALID="blu" :mailto:Brian.Utterback@Sun.COM STATUS:COMPLETED X-NSCP-ORIGINAL-DTSTART:20051012T120000Z X-NSCP-LANGUAGE:en BEGIN:VALARM ACTION:EMAIL TRIGGER:P8D13068DT11H45M SUMMARY:Reminder: Call Bill Matheson x49375 ATTENDEE:MAILTO:Brian.Utterback@Sun.COM END:VALARM X-NSCP-DTSTART-TZID:America/New_York X-NSCP-TOMBSTONE:0 X-NSCP-ONGOING:0 X-NSCP-ORGANIZER-EMAIL:Brian.Utterback@Sun.COM X-NSCP-GSE-COMPONENT-STATE;X-NSCP-GSE-COMMENT="PUBLISH-COMPLETED":65538 END:VTODO

[kewisch]

Comment 3613069

Date: 2008-05-07 22:22:34 +0200 From: @dbo

Lightning (still) doesn't support absolute alarm trigger, but I wonder why you get into that specific code path.

[kewisch]

Comment 3639249

Date: 2008-05-28 20:28:24 +0200 From: Stefan Sitter [:ssitter] <ssitter@gmail.com>

Created attachment 322820 testcase

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.15pre) Gecko/20080527 Calendar/0.9pre

Importing the attached testcase also triggers the error:

Error: No trigger property for alarm on item: <UID>
Source File: file:///.../sunbird/js/calItemBase.js
Line: 613

The alarm component looks like

BEGIN:VALARM 
ACTION:DISPLAY 
DESCRIPTION:REMINDER 
TRIGGER;RELATED=START:-PT00H15M00S 
END:VALARM

and was created by Outlook, see http://forums.mozillazine.org/viewtopic.php?p=3388639#3388639 for the original event.

Attached file: testcase.ics (text/plain, 427 bytes) Description: testcase

[kewisch]

Comment 3639282

Date: 2008-05-28 20:41:28 +0200 From: Stefan Sitter [:ssitter] <ssitter@gmail.com>

Please ignore the previous comment. Seems the issue was caused by trailing spaces on that lines, similar to Bug #421875. After removing the spaces the import works OK.

[kewisch]

Comment 4575100

Date: 2010-03-09 17:29:37 +0100 From: @kewisch

Looks to me like the WCAP server is not sending a correct trigger value. The error in the latest version is:

Error: Invalid alarm for item: 00000000000000000000000000000000434d2c43000004d00000042b000014ef (BEGIN:VALARM

ACTION:EMAIL

X-LIC-ERROR;X-LIC-ERRORTYPE=VALUE-PARSE-ERROR:Can't parse as TRIGGER value

in TRIGGER property. Removing entire property: P8D13068DT11H45M

SUMMARY:Reminder: Call Bill Matheson x49375

ATTENDEE:MAILTO:Brian.Utterback@Sun.COM

END:VALARM

) exception: [Exception... "'Illegal value' when calling method: [calIAlarm::icalComponent]" nsresult: "0x80070057 (NS_ERROR_ILLEGAL_VALUE)" location: "JS frame :: file:///home/kewisch/mozilla/comm-central/obj-i686-pc-linux-gnu/mozilla/dist/bin/extensions/%7Be2fda1a4-762b-4020-b5ad-a41df1933103%7D/modules/calUtils.jsm -> file:///home/kewisch/mozilla/comm-central/obj-i686-pc-linux-gnu/mozilla/dist/bin/extensions/%7Be2fda1a4-762b-4020-b5ad-a41df1933103%7D/calendar-js/calItemBase.js :: cIB_setItemBaseFromICS :: line 869" data: no]

Brian, could you retest with a more recent server patchlevel?