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keybase / client

Keybase Go Library, Client, Service, OS X, iOS, Android, Electron
BSD 3-Clause "New" or "Revised" License
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Windows 7 Pro Issues with KBFS Mounted Drive #11000

Open ghost opened 6 years ago

ghost commented 6 years ago

Hey,

I keep having issues with my K Drive staying mounted. Repairs used to work, but don't any longer. Each time I reboot, I can access it for a few seconds before it disconnects and I get the following error. Thoughts?

2018-03-20_17-24-09

Logs: 76c6efc5c92054c1d280861c

--Brian

ghost commented 6 years ago

New set of logs: 1d207d9d584ee3881d2d5f1c

OliverCole commented 6 years ago

Same: https://github.com/keybase/client/issues/10954

ghost commented 6 years ago

Mine's never worked TBH.

zanderz commented 6 years ago

@MediaAlchemist Not sure but these errors suggest Keybase was installed under a different account, or with different permissions (@taruti ? @strib ?)


5935 2018-03-21T12:15:28.326516-07:00 - [DEBU kbfs fs.go:298] 1fc FS Open: ["team"] [tags:DID=Qi0hbXornTbRFBMlKKFkMg]
5936 2018-03-21T12:15:28.326516-07:00 - [DEBU kbfs folderlist.go:71] 1fd FL Lookup []string{} type=singleTeam upper=false [tags:DID=Qi0hbXornTbRFBMlKKFkMg]
5937 2018-03-21T12:15:28.326516-07:00 - [DEBU kbfs fs.go:290] 1fe FS Open failed dokan.CreateData{DesiredAccess:0x100080, FileAttributes:0x0, ShareAccess:0x7, CreateDisposition:0x1, CreateOptions:0x200060} with: NTSTATUS=c00000ba [tags:DID=Qi0hbXornTbRFBMlKKFk
5938 2018-03-21T12:16:13.201551-07:00 - [ERRO kbfs fs.go:274] 1ff FS CreateFile - Refusing real access: SID match error [tags:DID=68AfeF9wmAThRcZqWCEFvg]
5939 2018-03-21T12:16:13.201551-07:00 - [DEBU kbfs fakeroot.go:18] 203 openFakeRoot "\\" [tags:DID=68AfeF9wmAThRcZqWCEFvg]```
ghost commented 6 years ago

I ended up changing my Keybase Handle this morning and posted that second Log above. This was done for reasons, but not to "fix" this issue though. I have re logged into Keybase on the effected PC too with no issues though, on the GUI side anyway.

The issue still persists for the KBFS Drive though.

sundhaug92 commented 6 years ago

Does the driver load? Do you have SecureBoot on?

ghost commented 6 years ago

I have a single instance of "kbfsdokan.exe" running and six instances of "keybase.exe" running. I assume that first is the Driver?

And SecureBoot is off as far as I know.

--Brian

zanderz commented 6 years ago

The driver is loaded and kbfs thinks it is mounting the filesystem correctly. kbfsdokan.exe is the Windows kbfs service, lower-case keybase.exe is the service and its watchdog (restarter) process, upper-case Keybase.exe are GUI processes. There also is upd.exe, our updater.

The most suspicious thing I see in the logs is the SID mismatch error, which again suggests a different account was used to install Keybase. Have there been any changes in which Windows user is logged in or anything?

ghost commented 6 years ago

A different account was used to install it and I logged out of the account and signed in with the new one so I'm surprised that's still a thing.

And nope, no changes. About all I've done is some reboots. I can reinstall Keybase (remove, reboot, install), but I'd be really surprised if that fixed the problem since the issue was on going even before the name change.

--Brian