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keybase / client

Keybase Go Library, Client, Service, OS X, iOS, Android, Electron
BSD 3-Clause "New" or "Revised" License
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KeyBase not completing the Loading process #13974

Open sheelaKumarisfox opened 6 years ago

sheelaKumarisfox commented 6 years ago

HI Team,

Kindly help me in looking into the issue that I am facing since 4 days. Keybase app does not complete the loading process and does not open.

Request you to look into this on high priority. Thank you.

regards, Sheela Kumari

image capture

maxtaco commented 6 years ago

Did you send feedback like it instructed?

jystickman commented 6 years ago

Seems the latest update is broken.

keybase log send This command will send recent keybase log entries to keybase.io for debugging purposes only.

These logs don’t include your private keys or encrypted data, but they will include filenames and other metadata keybase normally can’t read, for debugging purposes.

Continue sending logs to keybase.io? (type 'YES' to confirm): YES Enter feedback (or to send): Hanging on login like github issues 13974 More feedback (or press when done): ▶ ERROR API network error: Post https://api-0.core.keybaseapi.com/_/api/1.0/logdump/send.json: net/http: request canceled (Client.Timeout exceeded while awaiting headers)