search

keybase / client

Keybase Go Library, Client, Service, OS X, iOS, Android, Electron
BSD 3-Clause "New" or "Revised" License
8.85k stars 1.22k forks source link

Unable to decrypt saltpacks after reboot. #26191

Open mcmathews opened 6 months ago

mcmathews commented 6 months ago

I've had an issue multiple times now after restarting my computer (usually due to some OS updates). After the restart, I start keybase, and I find that I can no longer decrypt saltpacks that I could previously decrypt. Even if I go and encrypt a new secret to myself, I can't decrypt it. I've found a short term solution, which is, if I go and add a new paper key to my account, all of a sudden, everything works again. I don't even have to use the paper key, I just generate it, and then I can decrypt things again. It also continues to work after I deactivate the new key I just generated.

my log id: 6c41624f6886108be9edf81c

mcmathews commented 6 months ago

When I'm having the issue I've tried decrypting both through the app (Mac OS) and via the command line. The error I get on the command line is:

▶ ERROR Decryption error: {Err:decrypt error: no suitable key found StatusCode:924}

The error in the app is the same (if maybe slightly different wording).