keybase / client

Keybase Go Library, Client, Service, OS X, iOS, Android, Electron
BSD 3-Clause "New" or "Revised" License
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Unable to launch new download of keybase with "Keybase Install Error" #28171

Open johantonelli opened 2 weeks ago

johantonelli commented 2 weeks ago

Describe the bug I'm unable to launch Keybase on my Mac mini (Apple M1, Sonoma 14.6.1) after following the download steps for arm64 at keybase.io

my log id: e5d5a4c9dc6c3dab7286ca1c

To Reproduce Steps to reproduce the behavior:

  1. Obtain a Mac mini M1 chip with 8GB RAM
  2. Follow instructions on keybase.io to download keybase for Apple Silicon
  3. Copy Keybase to the Applications folder and run it
  4. See error

Expected behavior It runs

Screenshots image

Additional numbers The number 345567

johantonelli commented 2 weeks ago

Additional info: when sending the logs, I see these INFO logs, could be related:

▶ INFO ignoring error getting keybase status: There were multiple errors: dial unix /Users/Me/Library/Caches/Keybase/keybased.sock: connect: no such file or directory; dial unix /Users/Me/Library/Caches/Keybase/keybased.sock: connect: no such file or directory ▶ INFO ignoring error getting keybase local network stats: There were multiple errors: dial unix /Users/Me/Library/Caches/Keybase/keybased.sock: connect: no such file or directory; dial unix /Users/Me/Library/Caches/Keybase/keybased.sock: connect: no such file or directory ▶ INFO ignoring error getting keybase remote network stats: There were multiple errors: dial unix /Users/Me/Library/Caches/Keybase/keybased.sock: connect: no such file or directory; dial unix /Users/Me/Library/Caches/Keybase/keybased.sock: connect: no such file or directory ▶ INFO ignoring UI logs: There were multiple errors: dial unix /Users/Me/Library/Caches/Keybase/keybased.sock: connect: no such file or directory; dial unix /Users/Me/Library/Caches/Keybase/keybased.sock: connect: no such file or directory ▶ INFO Not sending up a UID for logged in user; none found