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keybase / client

Keybase Go Library, Client, Service, OS X, iOS, Android, Electron
BSD 3-Clause "New" or "Revised" License
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Stuck KBFS on Debian after new private folder added #5332

Open helmingstay opened 7 years ago

helmingstay commented 7 years ago

I'm trying to access a private directory. I received notice over email, and in the GUI. Clicking on the GUI gave an error, and the folder did not appear in /keybase/private I tried restarting keybase using run_keybase (both as root and user - it appears that as-user is the correct form? perhaps docs could clarify this), and using systemctl.

Now, the GUI is running, but "ls /keybase" gives "permission denied", and "sudo ls /keybase" hangs forever. Just submitted log with ID 1DKUelgv9g4Di8z2

strib commented 7 years ago

The correct log ID is 03305d3ac0c73aa5d147b61c.

strib commented 7 years ago

The version of KBFS you're running is outdated, and you can't read the folder you're trying to access. Try updating to the newest Linux release and you should be able to read it by clicking through the GUI. The folder won't appear under private until you "favorite" it by accessing it once.

Yes, run_keybase should be done by the user, sorry that wasn't clear. Try running it again as user after the upgrade, and see if that fixes your hang issues too.