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keybase / client

Keybase Go Library, Client, Service, OS X, iOS, Android, Electron
BSD 3-Clause "New" or "Revised" License
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Error logging into keybase on mac #5530

Open rand0h opened 7 years ago

rand0h commented 7 years ago

I am unable to log into keybase on my macOS Siera . I get the following error screen shot 2017-01-24 at 12 47 05 am

Unhandled incoming RPC 165 keybase.1.provisionUi.PromptNewDeviceName

my log id: 88177349da71a8f8d1dff91c

cjb commented 7 years ago

Thanks for the report, CC @maxtaco @chrisnojima

maxtaco commented 7 years ago

I'm forwarding my cc to @patrickxb

patrickxb commented 7 years ago

@cjb @chrisnojima this is what is happening:

  1. user is on a new device, has a synced pgp key
  2. user successfully unlocked the synced pgp key (with a passphrase in the dialog in the screenshot) and is using it to provision the new device
  3. service is asking ui for the device name for the new device
  4. ui is returning Unhandled incoming RPC 183 keybase.1.provisionUi.PromptNewDeviceName
  5. when that fails, provisioning the new device fails as the service doesn't have a device name to use.

Is there a reason the provisionUi isn't registered when the login dialog is up?

patrickxb commented 7 years ago

@randoh the CLI will work for your case in the meantime:

keybase login [username]

then you should be able to use the GUI going forward.

rand0h commented 7 years ago

@patrickxb That worked, thanks so much for the help.