keybase / client

Keybase Go Library, Client, Service, OS X, iOS, Android, Electron
BSD 3-Clause "New" or "Revised" License
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The operation couldn't be completed installing helper #5902

Open blalor opened 7 years ago

blalor commented 7 years ago

my log id: fd78e761c0a01a1cb9a27f1c

Installer: 1.1.46
Privileged Helper: Re-Install, Install Error: The operation couldn’t be completed. (CFErrorDomainLaunchd error 9.), Error: XPC Error: Connection invalid, Error, Bundle Version: 1.0.29
Updater: Unknown, 
Service: Unknown, 
Fuse: Unknown, 
Mount directory: Unknown, 
KBFS: Unknown, 
CLI: Unknown, 

Log:
Version: 1.1.46
Installables: (
    "Privileged Helper",
    Updater,
    Service,
    Fuse,
    "Mount directory",
    KBFS,
    CLI
)
Install: Privileged Helper
Connecting to keybase.Helper (privileged=1)
Connected
Retrying (attempt=1, requestId=0) after XPC error: Error Domain=MPMessagePack Code=-10 "XPC Error: Connection invalid" UserInfo={NSLocalizedDescription=XPC Error: Connection invalid, NSLocalizedRecoveryOptions=(
    OK
)}
Connection invalid, clearing connection
Cleared connection
Connecting to keybase.Helper (privileged=1)
Connected
Connection invalid, clearing connection
Retrying (attempt=2, requestId=0) after XPC error: Error Domain=MPMessagePack Code=-10 "XPC Error: Connection invalid" UserInfo={NSLocalizedDescription=XPC Error: Connection invalid, NSLocalizedRecoveryOptions=(
    OK
)}
Cleared connection
Connecting to keybase.Helper (privileged=1)
Connected
Retrying (attempt=3, requestId=0) after XPC error: Error Domain=MPMessagePack Code=-10 "XPC Error: Connection invalid" UserInfo={NSLocalizedDescription=XPC Error: Connection invalid, NSLocalizedRecoveryOptions=(
    OK
)}
Connection invalid, clearing connection
Cleared connection
Connecting to keybase.Helper (privileged=1)
Connected
Max attempts reached (4 >= 4)
Connection invalid, clearing connection
Removing /Library/PrivilegedHelperTools/keybase.Helper
Installing helper tool via SMJobBless
Failed, retrying
Install complete
Privileged Helper: Install Error: The operation couldn’t be completed. (CFErrorDomainLaunchd error 9.)
Error: XPC Error: Connection invalid
Error, Bundle Version: 1.0.29

Ignoring leaves me with a Keybase window that just says "Loading…".

harryfear commented 7 years ago

I have exactly the same problem, and I hope we can get proper help!

Privileged Helper: Re-Install, Install Error: The operation couldn’t be completed. (CFErrorDomainLaunchd error 9.), Error: XPC Error: Connection invalid, Error, Bundle Version: 1.0.29
Updater: Unknown, 
Service: Unknown, 
Fuse: Unknown, 
Mount directory: Unknown, 
KBFS: Unknown, 
CLI: Unknown, 
KBNM: Unknown, 

Log:
Version: 1.1.55
Installables: (
    "Privileged Helper",
    Updater,
    Service,
    Fuse,
    "Mount directory",
    KBFS,
    CLI,
    KBNM
)
Install: Privileged Helper
Connecting to keybase.Helper (privileged=1)
Connected
Connection invalid, clearing connection
Cleared connection
Retrying (attempt=1, requestId=0) after XPC error: Error Domain=MPMessagePack Code=-10 "XPC Error: Connection invalid" UserInfo={NSLocalizedDescription=XPC Error: Connection invalid, NSLocalizedRecoveryOptions=(
    OK
)}
Connecting to keybase.Helper (privileged=1)
Connected
Connection invalid, clearing connection
Retrying (attempt=2, requestId=0) after XPC error: Error Domain=MPMessagePack Code=-10 "XPC Error: Connection invalid" UserInfo={NSLocalizedDescription=XPC Error: Connection invalid, NSLocalizedRecoveryOptions=(
    OK
)}
Cleared connection
Connecting to keybase.Helper (privileged=1)
Connected
Connection invalid, clearing connection
Retrying (attempt=3, requestId=0) after XPC error: Error Domain=MPMessagePack Code=-10 "XPC Error: Connection invalid" UserInfo={NSLocalizedDescription=XPC Error: Connection invalid, NSLocalizedRecoveryOptions=(
    OK
)}
Cleared connection
Connecting to keybase.Helper (privileged=1)
Connected
Max attempts reached (4 >= 4)
Connection invalid, clearing connection
Removing /Library/PrivilegedHelperTools/keybase.Helper
Installing helper tool via SMJobBless
Failed, retrying
Install complete
Privileged Helper: Install Error: The operation couldn’t be completed. (CFErrorDomainLaunchd error 9.)
Error: XPC Error: Connection invalid
Error, Bundle Version: 1.0.29

If we can't resolve this problem, I'm going to be locked out.

jscheel commented 6 years ago

Take a look here for the solution: https://github.com/keybase/client/issues/8905#issuecomment-335267082

harryfear commented 6 years ago

Solved, amazing!