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keybase / client

Keybase Go Library, Client, Service, OS X, iOS, Android, Electron
BSD 3-Clause "New" or "Revised" License
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Application crashes on OSX El Capitan #6965

Open Heliosmaster opened 7 years ago

Heliosmaster commented 7 years ago

Hey guys. After my computer goes to sleep / wakes up, keybase becomes unusable:

When i click on the icon on the tray, i get this: img

Force Quitting and/or killing the process doesn't work either: after that, i get the beachball spinning (like it's hanging) for an undetermined amount of time.

Reinstalling the application didn't improve it either.

I'm using the latest El Capitan.

maxtaco commented 7 years ago

Thanks for the report, can you run keybase log send?

Heliosmaster commented 7 years ago

@maxtaco done. my log id: de024fbc739bb8a6eff3fb1c

maxtaco commented 7 years ago

Cc: @gabriel any thoughts on why the keybase socket would disappear?

gabriel commented 7 years ago

The service and kbfs log stop on 05/02 (the GUI log goes for 05/12)... This is pretty weird, I wonder if this is the go clock sleep issue (causing services to hang in time.Sleep). This might also explain the KBFS beach ball. This is fixed in go 1.9 but we're waiting for that to come out.

@Heliosmaster are there any messages about clock skew in your /var/log/system.log?

gabriel commented 7 years ago

You can also try to restart the services:

keybase launchd restart keybase.service
keybase launchd restart keybase.kbfs
Heliosmaster commented 7 years ago

@gabriel no useful info in the /var/log/system.log as far as i can tell.

$ keybase launchd restart keybase.service
▶ ERROR No service (plist) installed with label: keybase.service
 $ keybase launchd restart keybase.kbfs
▶ ERROR No service (plist) installed with label: keybase.kbfs
gabriel commented 7 years ago

Are you still having this issue on the latest version?

Heliosmaster commented 7 years ago

Just noticed I still have this issue.

tomwscott commented 6 years ago

I was having this issue (or something that looked a lot like it) on OSX. I noticed that whenever I started Keybase, OSX would continually throw up warning errors about trying (and failing) to connect to a network drive before sitting on a blank screen.

I tracked down the issue to a network drive that I had configured in my Login Items, I removed it, restarted Keybase and it started up first time. For those with similar issues - is there something in your login items that could be the cause of this?