Keybase says "disconnected" and never connects

keybase / client

Keybase Go Library, Client, Service, OS X, iOS, Android, Electron

BSD 3-Clause "New" or "Revised" License

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Keybase says "disconnected" and never connects #7449

Open coreyoconnor opened 7 years ago

coreyoconnor commented 7 years ago

Keybase window says "disconnected" or "Loading... (still trying)". As far as I can tell it never succeeds in connecting.

I've tried exiting and re-starting the app. I've made sure to quit via the taskbar menu.

my log id: f0614c6eba71156c7b86991c

maxtaco commented 7 years ago

@zanderz can you take a look please?

zanderz commented 7 years ago

Several improvements have been made in the latest version. Please open Keybase Shell and do upd check to update.

bannus commented 7 years ago

I was also in this state. Installing the latest version from the website did not fix the issue. Running upd check from Keybase Shell succeeded, but I was still stuck until a reboot, after which the GUI app launched without issue. I wouldn't have known what to do without checking here.

log id: 3b89eafe0c4cbfa4c527201c

unlocKing commented 7 years ago

upd check on a fresh install of latest version 1.0.29 fixed it for me also.

Cheers!