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keybase / client

Keybase Go Library, Client, Service, OS X, iOS, Android, Electron
BSD 3-Clause "New" or "Revised" License
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Keybase will not install OS X Sierra 10.12.6 #8304

Closed xenakes closed 7 years ago

xenakes commented 7 years ago

Can't get Keybase to install. Keep getting the following error.

Installer: 1.1.57 Privileged Helper: Installed, Bundle Version: 1.0.29, Version: 1.0.29 Updater: Unknown, Install Error: open /Users/racerx/Library/LaunchAgents/keybase.updater.plist.RSEWAPTK3UISV4NXJWAA7PMWBNDYCM6G: permission denied (updater) Service: Unknown, Fuse: Unknown, Mount directory: Unknown, KBFS: Unknown, CLI: Unknown, KBNM: Unknown,

Log: Version: 1.1.57 Installables: ( "Privileged Helper", Updater, Service, Fuse, "Mount directory", KBFS, CLI, KBNM ) Install: Privileged Helper Connecting to keybase.Helper (privileged=1) Connected Helper version: { build = 2; version = "1.0.29"; } Helper version: { build = 2; version = "1.0.29"; } Install: Updater Task: /Applications/Keybase.app/Contents/SharedSupport/bin/keybase -d --log-format=file install --format=json --components=updater --timeout=30s Task EOF Completed Task (err): 2017-09-04T15:22:26.700546-07:00 ▶ [DEBU keybase globals.go:401] 001 Created Identify2Cache, max age: 5m0s 2017-09-04T15:22:26.700869-07:00 ▶ [DEBU keybase globals.go:404] 002 Created LinkCache, max size: 65536, clean dur: 1m0s 2017-09-04T15:22:26.701035-07:00 ▶ [DEBU keybase globals.go:406] 003 Created CardCache, max age: 5m0s 2017-09-04T15:22:26.701060-07:00 ▶ [DEBU keybase globals.go:408] 004 made a new full self cache 2017-09-04T15:22:26.701072-07:00 ▶ [DEBU keybase globals.go:410] 005 made a new cached UPAK loader (timeout=10m0s) 2017-09-04T15:22:26.707803-07:00 ▶ [DEBU keybase ui.go:580] 006 Can't set GPG_TTY; discover failed 2017-09-04T15:22:26.707888-07:00 ▶ [DEBU keybase globals.go:384] 007 Keybase CLI 1.0.28-20170815205142+c36e316c3 2017-09-04T15:22:26.707912-07:00 ▶ [DEBU keybase globals.go:384] 008 - Built with go1.8.3 2017-09-04T15:22:26.707918-07:00 ▶ [DEBU keybase globals.go:384] 009 - Visit https://keybase.io for more details 2017-09-04T15:22:26.707927-07:00 ▶ [DEBU keybase main.go:163] 00a + configureProcesses 2017-09-04T15:22:26.707952-07:00 ▶ [DEBU keybase main.go:274] 00b + configureLogging 2017-09-04T15:22:26.707962-07:00 ▶ [DEBU keybase main.go:283] 00c Disabling log forwarding 2017-09-04T15:22:26.707968-07:00 ▶ [DEBU keybase main.go:276] 00d - configureLogging 2017-09-04T15:22:26.707974-07:00 ▶ [DEBU keybase main.go:165] 00e - configureProcesses -> 2017-09-04T15:22:26.708115-07:00 ▶ [DEBU keybase install_darwin.go:404] 00f Installing components: [updater] 2017-09-04T15:22:26.708239-07:00 ▶ [DEBU keybase install_darwin.go:998] 010 Using updater path: /Applications/Keybase.app/Contents/SharedSupport/bin/updater 2017-09-04T15:22:26.720609-07:00 ▶ [DEBU keybase launchd.go:141] 011 Output (launchctl remove): 2017-09-04T15:22:26.720686-07:00 ▶ [DEBU keybase launchd.go:146] 012 Nothing to stop (keybase.updater) 2017-09-04T15:22:26.720697-07:00 ▶ [DEBU keybase install_darwin.go:1008] 013 Installing updater service (keybase.updater, timeout=30s) 2017-09-04T15:22:26.720853-07:00 ▶ [INFO keybase launchd.go:270] 014 Saving /Users/racerx/Library/LaunchAgents/keybase.updater.plist 2017-09-04T15:22:26.720911-07:00 ▶ [DEBU keybase util.go:181] 015 + Writing to /Users/racerx/Library/LaunchAgents/keybase.updater.plist 2017-09-04T15:22:26.720998-07:00 ▶ [DEBU keybase util.go:183] 016 | Temporary file generated: /Users/racerx/Library/LaunchAgents/keybase.updater.plist.RSEWAPTK3UISV4NXJWAA7PMWBNDYCM6G 2017-09-04T15:22:26.721009-07:00 ▶ [ERRO keybase standard.go:232] 017 Error installing updater service: open /Users/racerx/Library/LaunchAgents/keybase.updater.plist.RSEWAPTK3UISV4NXJWAA7PMWBNDYCM6G: permission denied 2017-09-04T15:22:26.721065-07:00 ▶ [ERRO keybase standard.go:232] 018 Error installing updater: open /Users/racerx/Library/LaunchAgents/keybase.updater.plist.RSEWAPTK3UISV4NXJWAA7PMWBNDYCM6G: permission denied 2017-09-04T15:22:26.721606-07:00 ▶ [DEBU keybase out_of_date.go:14] 019 + PrintOutOfDateWarnings 2017-09-04T15:22:26.721684-07:00 ▶ [DEBU keybase util.go:423] 01a + GetSocket 2017-09-04T15:22:26.721749-07:00 ▶ [DEBU keybase util.go:424] 01b - GetSocket -> ok 2017-09-04T15:22:26.721774-07:00 ▶ [DEBU keybase socket.go:73] 01c | empty socket wrapper; need a new one 2017-09-04T15:22:26.721840-07:00 ▶ [DEBU keybase socket_nix.go:96] 01d Dialing unix:/Users/racerx/Library/Group Containers/keybase/Library/Caches/Keybase/keybased.sock 2017-09-04T15:22:26.722410-07:00 ▶ [DEBU keybase socket_nix.go:96] 01e Dialing unix:/Users/racerx/Library/Caches/Keybase/keybased.sock 2017-09-04T15:22:26.722552-07:00 ▶ [DEBU keybase socket.go:88] 01f | DialSocket -> ERROR: There were multiple errors: dial unix /Users/racerx/Library/Group Containers/keybase/Library/Caches/Keybase/keybased.sock: connect: no such file or directory; dial unix /Users/racerx/Library/Caches/Keybase/keybased.sock: connect: no such file or directory 2017-09-04T15:22:26.722564-07:00 ▶ [DEBU keybase out_of_date.go:19] 020 Ignoring error in printOutOfDateWarnings: There were multiple errors: dial unix /Users/racerx/Library/Group Containers/keybase/Library/Caches/Keybase/keybased.sock: connect: no such file or directory; dial unix /Users/racerx/Library/Caches/Keybase/keybased.sock: connect: no such file or directory 2017-09-04T15:22:26.722594-07:00 ▶ [DEBU keybase out_of_date.go:20] 021 - PrintOutOfDateWarnings 2017-09-04T15:22:26.826529-07:00 ▶ [DEBU keybase globals.go:488] 022 Calling shutdown first time through 2017-09-04T15:22:26.826645-07:00 ▶ [DEBU keybase login_state.go:1095] 023 + Account "LoginState - Shutdown" 2017-09-04T15:22:26.826697-07:00 ▶ [DEBU keybase login_state.go:942] 024 + acctHandle sending: acctReq LoginState - Shutdown [8o25hYRm] 2017-09-04T15:22:26.826747-07:00 ▶ [DEBU keybase login_state.go:945] 025 acctHandle sent: acctReq LoginState - Shutdown [8o25hYRm] (89.245µs) 2017-09-04T15:22:26.826806-07:00 ▶ [DEBU keybase login_state.go:997] 026 LoginState running account request: acctReq LoginState - Shutdown [8o25hYRm] 2017-09-04T15:22:26.826991-07:00 ▶ [DEBU keybase login_state.go:1000] 027 * LoginState account request complete: acctReq LoginState - Shutdown [8o25hYRm] 2017-09-04T15:22:26.827058-07:00 ▶ [DEBU keybase login_state.go:980] 029 - LoginState: shutdown chan closed, exiting requests loop 2017-09-04T15:22:26.827095-07:00 ▶ [DEBU keybase login_state.go:981] 02a - LoginState: Leaving request loop 2017-09-04T15:22:26.827016-07:00 ▶ [DEBU keybase login_state.go:960] 028 - acctHandle done: acctReq LoginState - Shutdown [8o25hYRm] (462.985µs) 2017-09-04T15:22:26.827162-07:00 ▶ [DEBU keybase login_state.go:1097] 02b - Account "LoginState - Shutdown" 2017-09-04T15:22:26.827286-07:00 ▶ [DEBU keybase globals.go:547] 02c exiting shutdown code=0; err=

Task (out): { "componentResults": [ { "name": "updater", "status": { "code": 1804, "name": "ERROR", "desc": "open /Users/racerx/Library/LaunchAgents/keybase.updater.plist.RSEWAPTK3UISV4NXJWAA7PMWBNDYCM6G: permission denied", "fields": null } } ], "status": { "code": 1804, "name": "ERROR", "desc": "open /Users/racerx/Library/LaunchAgents/keybase.updater.plist.RSEWAPTK3UISV4NXJWAA7PMWBNDYCM6G: permission denied (updater)", "fields": null }, "fatal": false }

Install complete Privileged Helper: Installed, Bundle Version: 1.0.29 Version: 1.0.29 Updater: Install Error: open /Users/racerx/Library/LaunchAgents/keybase.updater.plist.RSEWAPTK3UISV4NXJWAA7PMWBNDYCM6G: permission denied (updater)

cjb commented 7 years ago

It looks like some previous app you installed has changed the permissions on your /Users/racerx/Library/LaunchAgents directory such that your own user can no longer write there.

xenakes commented 7 years ago

Thanks, that was it. Changed the permissions on the folder and it installed without a problem.