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keybase / client

Keybase Go Library, Client, Service, OS X, iOS, Android, Electron
BSD 3-Clause "New" or "Revised" License
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osx GUI disappeared #8556

Open exiledsurfer opened 7 years ago

exiledsurfer commented 7 years ago

Keybase GUI Version: 1.0.30-20170915193210+8c3c799f2

closed a team chat channel in the osx gui client, and now the window is only white, and no menu items work.

just reinstall?

exiledsurfer commented 7 years ago

my log id: 6c5614f4888ec1dab6b0cb1c

exiledsurfer commented 7 years ago

additionally: keybase logs do not appear in console sidebar screen shot 2017-09-20 at 11 55 29

exiledsurfer commented 7 years ago

i see this was reported here https://github.com/keybase/client/issues/8189 , but no resolution?

maxtaco commented 7 years ago

We know what the issue is but can't repro it. MacOS's launchd just pretends to accept our commands but throws them on the floor. We continue to scratch our heads in frustration.

Does the problem resolve itself after a reboot of your machine?

On Sep 20, 2017 6:24 AM, "Michael Parenti" notifications@github.com wrote:

i see this was reported here #8189 https://github.com/keybase/client/issues/8189 , but no resolution?

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Heliosmaster commented 7 years ago

@maxtaco for me, after killing and restarting Keybase, worked fine. A few months ago (#6965) that wouldn't work. So at least there's some mitigation now, hopefully.

exiledsurfer commented 7 years ago

@maxtaco well, that seems to have done the trick... old school style when everything else fails reboot (kicks self) @Heliosmaster & max: restart of the app itself didn't work for me and i didn't want to reinstall w/out an answer to the ticket first.

so the issue is closed for my current needs :-)

maxtaco commented 7 years ago

Thanks for the feedback. I've seen the app in this state just once, and a restart fixed it. But we've been otherwise able to repro the issue.

Heliosmaster commented 7 years ago

@exiledsurfer yeah reboot of the machine always worked for me as well. It seems that this weird situation is triggered after a sleep

chrisnojima commented 7 years ago

after it works, you can get it back into this state (through a sleep?)