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keybase / keybase-issues

A single repo for managing publicly recognized issues with the keybase client, installer, and website.
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Need /keybase/private/poncethecat reset. #2204

Open ghost opened 8 years ago

ghost commented 8 years ago

Well, the other day I removed all my other devices except my newest one, and got this wonderful message: https://gyazo.com/5e8acb0c30f033c7ac9936c59fa77c78 .

I had lost access to all my other devices a few days before, and had already revoked them.. This meant there were no devices that could re-key my new device.

So, I need the folder reset.

Here's a signed message from me saying that I need it reset:

BEGIN KEYBASE SALTPACK SIGNED MESSAGE. kXR7VktZdyH7rvq v5wcIkHbsEzi2aN Rttepw3EIsEBGMb vayULeheasLm9Ff u7Jiautbuoqa9f2 4R37oq8DVdW91mN EOG6J7kyNNMWd3y qa9RodoLFjTQGK1 zXSsty5rX9uyRsU PCDPGyOmZ34PmPG D6y5oQk436Gp9bH iHIb01SMtjm4V68 odaYU52f3xFjgAZ IiVjMlKYSX2jexC C9Tk0PheJ7z3VR0 xuI7sWhj9394ktN 6zhrrAXmF7gUPK1 iWdQfCpZTXXAiVR cTpo7bVvOABzJFG zba6HNvwenwtTW5 ZS4eiADWtmzjLe3 Gwn1meOMWVtq98T e2zFtrQq8FuKyON 5oNHVvgfBRd9Ren rStcofEuFHoDOWp AWKa8Y91RMNArqe DpNsZYMERxpyyUN rrpORJ2HkiY1M64 jDH9SAVUXI1Zkie b5ujeETyqEqRZVI ubZN1YAmLh6xc. END KEYBASE SALTPACK SIGNED MESSAGE.

cjb commented 8 years ago

Sorry to hear that!

@strib The message looks like a bug. I think I'm checking notification.rekeyself instead of notification.params.rekeyself. Will send a PR.

strib commented 8 years ago

@cjb: thanks for fixing it. That's probably a bug, but I also filed another internal KBFS issue for adding a new type of error for when there is absolutely no hope left for recovering a folder.

strib commented 8 years ago

Hi @poncethecat, the folder has been reset. Please try accessing it again (you might need to restart KBFS on your new device, though I'm not sure).