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keybase / keybase-issues

A single repo for managing publicly recognized issues with the keybase client, installer, and website.
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"Possible revoked data detected" error #2685

Open eligundry opened 7 years ago

eligundry commented 7 years ago

Hey, my Keybase app is throwing this error like crazy. I saw #2333 and am posting the consent here to reset these folders. I also sent a log and the ID for that is 41dfbf648d6a85ff6e73c61c.

keybase sign -m "2016-11-25T00:27.000+04:00: Please completely reset folders /keybase/private/eligundry and /keybase/public/eligundry because I reset my Keybase account."

BEGIN KEYBASE SALTPACK SIGNED MESSAGE. kXR7VktZdyH7rvq v5wcIkHbsCVU1At nhWbMYBMmjrcQhK MOJYuzpyf7NL4Op D3g6PVnPAy0kRYm MsvI67livyCFq2w 2aQl8yvaFF3I0PW iUxQq2ARqYLlRQ9 t8giMfCT79Kns9Q GBG6AZHfnljpzfA kBCrGunLBfvcp7O MTIO7JOfm6ytUsb OUPFWouQRily7jt HxO1WBFDZMg1vvP mOrhMDnUMroughU m6WLVqzvdgpYdAo 2YDRvNCmStoGpn4 svsNo2IVsOmlRAr AlAZY4A99DaJm8P ZlU0mwEq7nZrJ6j AN6RYHlPt8B4EgW xPXAIsuD66fhKrd J7Xv4cqyuIhP9BN Z6Z98laH5FqSL1n 1E8ulZHgJGGlDd8 jCRESZvlqObkB2j 0DiyM1ygfiwN2pi XNYI4LtPMy1lXHo hSKDORleiNs38op qCfks3ePmvsNRA4 8BiihUFouailHQd i6XMseFa0LdXMdb H6. END KEYBASE SALTPACK SIGNED MESSAGE.

I think the culprit is this straggling folder:

screenshot from 2016-11-25 00-30-11

strib commented 7 years ago

@aalness: any idea why they'd be getting a "revoked data" error on a pre-reset folder? (The log shows it's coming from the "before account reset" folder.) I thought we avoiding throwing the error in that case...

eligundry commented 7 years ago

Yo, what's going on with this? It's kind of annoying me.

strib commented 7 years ago

Thanks for the reminder. We have holiday staff outages right now, but I set a reminder to look into this later next week.

eligundry commented 7 years ago

Thanks! Must be nice to take a vacation lol. On Fri, Dec 23, 2016 at 01:06 Jeremy Stribling notifications@github.com wrote:

Thanks for the reminder. We have holiday staff outages right now, but I set a reminder to look into this later next week.

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/keybase/keybase-issues/issues/2685#issuecomment-268944950, or mute the thread https://github.com/notifications/unsubscribe-auth/AAa2gPkr6Pej7yZ_GfSsgdK_i8schSf2ks5rK2T8gaJpZM4K8Ht1 .

-- Eli Gundry 330.828.6147

eligundry commented 7 years ago

Okay, so this has been open a few months now. I'm slightly concerned, at this point, that I would ever need Keybase's staff to modify data inside of what I assumed to be a secure folder. What's up?

strib commented 7 years ago

Sorry, we continued to have staff shortages and are generally super busy. Rest assured we can't modify any data in a secure folder (or a public one, for that matter). All we can do is reset it for you if it's borked beyond saving. I'll try to get this moved up in priority.

strib commented 7 years ago

Very sorry about the delay, but for what it's worth I think I just made a fix for this (keybase/kbfs#1022). It will be available in the next release.